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Cristal Ballena Boutique Hotel & Spa

Photo gallery for Cristal Ballena Boutique Hotel & Spa

Exterior
Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Outdoor pool, pool umbrellas, sun loungers

Overview of Cristal Ballena Boutique Hotel & Spa

VIP Access

Cristal Ballena Boutique Hotel & Spa

3-star property
Ballena beach resort with spa and free beach shuttle

9.6/10 Exceptional

160 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Meeting Facilities
The price is P 13,546
Price available on 02/01/2023
Map
7 km al Sur de Uvita, Costa Ballena, Ballena, Puntarenas, 60504

Room options

About this area

What's nearby

  • In a national park

Getting around

  • Drake Bay (DRK) - 28.2 miles/45.4 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Ballena Bistro - 10 min walk
  • The Aracari Restaurant - 5 min drive
  • Al Chile Que Sí - 6 min drive
  • Fusion Sushi - 6 min drive
  • The Dome Drive Thru - 7 min drive

About this property

Cristal Ballena Boutique Hotel & Spa

Cristal Ballena Boutique Hotel & Spa is a great choice for your beach stay in Ballena, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Offering ocean views, Pura Vida serves international cuisine and is open for breakfast, lunch, and dinner. This Mediterranean resort also features a bar/lounge, a snack bar/deli, and a beach shuttle. The pool and helpful staff get great marks from fellow travelers.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 21 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Free beach shuttle
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (861 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

Dining

Pura Vida - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: CRC 37000
  • Christmas Eve (24 December) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 52000
  • New Year's Eve (31 December) Gala Dinner per child: CRC 52000 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 105000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 11 costs CRC 70000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Cristal Ballena
Hotel Resort Cristal Ballena
Cristal Ballena Boutique Hotel
Cristal Boutique Hotel
Cristal Ballena Boutique
Hotel Cristal Ballena Osa Peninsula
Cristal Ballena Boutique Hotel & Spa Costa Rica/Uvita
Cristal Ballena Boutique Hotel Spa
Hotel Resort Spa Cristal Ballena
Cristal Ballena & Spa Ballena
Cristal Ballena Boutique Hotel Spa
Cristal Ballena Boutique Hotel & Spa Resort
Cristal Ballena Boutique Hotel & Spa Ballena
Cristal Ballena Boutique Hotel & Spa Resort Ballena

Frequently asked questions

Does Cristal Ballena Boutique Hotel & Spa offer free cancellation for a full refund?
Yes, Cristal Ballena Boutique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cristal Ballena Boutique Hotel & Spa?
As of January 29, 2023, prices found for a 1-night stay for 2 adults at Cristal Ballena Boutique Hotel & Spa on February 1, 2023 start from P 13,546, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cristal Ballena Boutique Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cristal Ballena Boutique Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Cristal Ballena Boutique Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cristal Ballena Boutique Hotel & Spa?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Cristal Ballena Boutique Hotel & Spa?
Yes, an airport shuttle is available. The charge is CRC 105000 per vehicle one-way.
What are the check-in and check-out times at Cristal Ballena Boutique Hotel & Spa?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Cristal Ballena Boutique Hotel & Spa and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Cristal Ballena Boutique Hotel & Spa also has a picnic area and a garden.
Are there restaurants at or near Cristal Ballena Boutique Hotel & Spa?
Yes, Pura Vida offers international cuisine, garden views, and poolside dining. Nearby restaurants include Ballena Bistro (10-min walk), The Aracari Restaurant (2.2 mi), and Al Chile Que Sí (4.2 mi).
Does Cristal Ballena Boutique Hotel & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Cristal Ballena Boutique Hotel & Spa like?
Cristal Ballena Boutique Hotel & Spa is a short 15-minute walk from Marino Ballena National Park and 15 minutes' walk from Playa Ballena.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Katherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best place i have ever encountered
Truely an all inclusive top rated 5 star resort. The staff, the food, the room, the property layout, the vistas, the rain forest paths and walks were all that anyone could ever hope for when experiancing CR. Art work, stone sculptures, flowers, birds and forest rivers made you feel that you were in a adult wonderland. A special thanks to Herbert for his engraciating personality, and to the owner Andreis who was so sweet and and so down to earth. Our lives have changed from this experiance. We are already planing our next stay there and will be bringing family.
James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We arrived late and the security guard gave us our key to the room. Too bad we only went to stay for the night and continue our road trip in the morning. Will definitely plan to stay a couple of days next time to be able to enjoy all facilities and upgrades. Wonderful service. Excellent breakfast.
Maribelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Memorable stay for our family. The surroundings provide countless opportunities to explore the rain forest and the hotel provides a great place to unwind and relax. Great pool and restaurant.
Frederic, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was wonderfully professional and courteous. We were taken care of from the beginning of our 14 day stay. I will return to this beautiful hotel with the gorgeous people from Costa Rica. I simply loved it. T. McRae
Tammie, 14-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

Great place for a gateway
Luis, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic scenery, lovely room, friendly attentive staff, massive pool, great food.
Christine, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great friendly staff. Took granddaughter to spa for a nail "treat" but only had gel so they sent someone shopping to purchase regular nail polish that can be used on a child. Fantastic scenery, loads of birds, huge pool, great food & service. Would recommend to anyone.
Christine, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review