Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Ballena, Puntarenas (province), Costa Rica
1 room, 2 adults

Cristal Ballena Boutique Hotel & Spa

3-star3 stars
7 km al Sur de Uvita, Costa Ballena, Ballena, Puntarenas, 60504, Costa Rica

3-star beach resort with spa, near Marino Ballena National Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Cristal Ballena always caters to all of our needs. Beautiful location, relaxing and great…Nov 12, 2020
  • It was just as good or better than our stay there 9 year’s ago. We will be back next year…Nov 10, 2020

Cristal Ballena Boutique Hotel & Spa

from P7,404
  • Junior Suite
  • Master Suite
  • Family Suite

What’s around Cristal Ballena Boutique Hotel & Spa

Landmarks

  • In a national park
  • Marino Ballena National Park - 21 min walk
  • Playa Ballena - 23 min walk
  • Arco Beach - 24 min walk
  • Pinuela Beach - 35 min walk
  • Uvita Beach - 2.7 mi / 4.3 km
  • Playa Colonia - 2.7 mi / 4.3 km
  • Tortuga Beach - 4.2 mi / 6.8 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 69.5 miles/111.9 km
  • Drake Bay (DRK) - 28.2 miles/45.4 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
The front desk is open daily from 6:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

Offsite

  • Area shuttle*

  • Free beach shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 861
  • Conference space size (meters) - 80
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built - 2004
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Cristal. Services include massages.

The spa is open daily.

Dining

Pura Vida - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Cristal Ballena Boutique Hotel & Spa’s small print

Also known as

  • Cristal Ballena
  • Cristal Ballena & Spa Ballena
  • Hotel Resort Cristal Ballena
  • Cristal Ballena Boutique Hotel Spa
  • Cristal Ballena Boutique Hotel & Spa Resort
  • Cristal Ballena Boutique Hotel & Spa Ballena
  • Cristal Ballena Boutique Hotel & Spa Resort Ballena
  • Cristal Ballena Boutique Hotel
  • Cristal Boutique Hotel
  • Cristal Ballena Boutique
  • Hotel Cristal Ballena Osa Peninsula
  • Cristal Ballena Boutique Hotel & Spa Costa Rica/Uvita
  • Cristal Ballena Boutique Hotel Spa
  • Hotel Resort Spa Cristal Ballena

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 37000
  • Christmas Eve (24 December) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 52000
  • New Year's Eve (31 December) Gala Dinner per child: CRC 52000 (from 4 to 11 years old)

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of CRC 105000 per vehicle (one-way, Maximum occupancy 3)

Airport shuttle service for children up to age 11 costs CRC 70000 (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cristal Ballena Boutique Hotel & Spa

  • Does Cristal Ballena Boutique Hotel & Spa offer free cancellation for a full refund?
    Yes, Cristal Ballena Boutique Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Cristal Ballena Boutique Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Cristal Ballena Boutique Hotel & Spa?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Is there a pool at Cristal Ballena Boutique Hotel & Spa?
    Yes, there's an outdoor pool.
  • Are pets allowed at Cristal Ballena Boutique Hotel & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Cristal Ballena Boutique Hotel & Spa?
    You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Cristal Ballena Boutique Hotel & Spa?
    Yes, Pura Vida offers international cuisine, garden views, and poolside dining. Nearby restaurants include Ballena Bistro (10-min walk), The Aracari Restaurant (2.2 mi), and House Of Ginger (3.9 mi).
  • Is airport shuttle service offered by Cristal Ballena Boutique Hotel & Spa?
    Yes, an airport shuttle is available. The charge is CRC 105000 per vehicle one-way.

Recent reviews

Exceptional 9.6 From 53 reviews

Exceptional 10.0
Wonderful staff
Lynda, ca3 night trip
Exceptional 10.0
This place is amazing! Perfect for couples or travellers looking for a relaxing trip! Grounds and hotel is beautiful. Service was great throughout the entire hotel, especially Helbert in the restaurant. Owners were nice and gave us a smile each morning. Would highly recommend !
ca2 night romance trip
Exceptional 10.0
Beautiful property, excellent food, great location, attentive staff. Didn't like bugs in outdoor eating restaurant.
us5 night family trip
Exceptional 10.0
We've been to Costa Rica several times over the past 2 years. This hotel is one of the best family-friendly hotels in the area. The family suite has a master bed, and a twin bed. It had a HUGE wrap around balcony that was safe enough for our almost 3 yr old. The breakfast every morning at the restaurant was perfect. The coffee is amazing. The views? SICK. Toucans every morning outside our window. Monkeys howling. The property is expansive. Infinity pool, it has its own hiking trail, a yoga studio, spa, etc. But, the VIEWS are truly amazing. The 3 sisters rock formation is right in the view. Anyways, I'm rambling. We were so happy with this hotel. It is right on the main highway. If you don't already know, ALWAYS RENT A CAR IN SAN JOSE. We always use Alamo. But, don't be afraid of driving in CR. The roads are safe. Getting to this hotel from San Jose is SUPER EASY. Rent a car. Get one with 4x4. Mandatory for CR in general. Enjoy!! This hotel is awesome. We were very happy.
us5 night family trip
Exceptional 10.0
Stay here. You won’t regret it.
This is a beautiful hotel with spectacular grounds great staff and an amazing view. Stay here if in Uvita.
Rodney, us2 night romance trip
Exceptional 10.0
Amazing hotel, incredible views, great management and staff. Hard to beat this hotel for the price anywhere in the mid Pacific. Lots of birds and amazing sunsets at the restaurant. Definitely memorable..oh and by the way..our 6th time here!!!
Will, us1 night family trip
Exceptional 10.0
We loved the clean beautiful hotel, the mountain setting with a spectacular view of the ocean, the pool, the procimity to lots of great places to visit, the helpful and kind staff, the Costa Rican breakfast each day and the sunsets!
Amy, us6 night romance trip
Exceptional 10.0
Great staff. Very helpful and nice. The property was gorgeous and very entertaining. You could spend the day taking a walking tour through the jungle, relax by the pool and so much more. We will stay at the Crystal Ballena again. Loved it.
Monique, us6 night romance trip
Exceptional 10.0
Fantastic
Beautiful hotel in beautiful grounds with an amazing amount of bird life. Wish we had been there longer
Jocelin, us1 night romance trip
Very good 8.0
Le site de l'hôtel est très beau, magnifique vue sur la mer du Parc Marino Ballena, végétation luxuriante bien entretenue, jolis espaces amménagés... Le diner au restaurant est de qualité, mais les tarifs élevés, Un peu déçue par la salle de bains, ancienne et étroite!
us2 night trip

Cristal Ballena Boutique Hotel & Spa