Casa del Rio

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Pool
Pool
Pool
Terrace/patio

Overview of Casa del Rio

Casa del Rio

3.5 star property
Mountain lodge in La Fortuna with 2 outdoor pools

9.6/10 Exceptional

85 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
The price is P7,950
Price available on 28/08/2022
Map
Av 301, La Fortuna, Alajuela Province
Main amenities
  • Housekeeping (on request)
  • 2 outdoor pools
  • Spa tub
  • Waterslide
  • Spa services
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Communal living room
  • Microwave in a common area
Feel at home
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Separate dining area
  • Living room
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • La Fortuna Waterfall - 8 min drive
  • Arenal Volcano National Park - 20 min drive
  • Arenal Volcano - 24 min drive
  • Lake Arenal - 28 min drive

Getting around

  • La Fortuna (FON-Arenal) - 7 min drive
  • Juan Santamaria Intl. Airport (SJO) - 124 min drive
  • Airport shuttle (surcharge)

About this property

Casa del Rio

Casa del Rio is just 2.4 mi (3.8 km) from the airport and offers a shuttle (available 24 hours) for USD 140 per vehicle one-way. You can indulge in deep-tissue massages or facials. Other highlights include 2 outdoor pools, a spa tub, and a terrace. Fellow travelers like the WiFi.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM - 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Waterslide
  • Baby bath

What to do

  • Basketball
  • Volleyball
  • Free bicycles nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ziplining nearby
  • Hot springs nearby

Services

  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • 2 outdoor pools
  • Spa services
  • Spa tub
  • Waterslide

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Yard
  • Separate dining area
  • Separate living room

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Blender
  • Highchair
  • Paper towels

More

  • Housekeeping (on request)
  • In-room safe
  • Access via exterior corridors
  • Shared accommodations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and facials.

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one-way, maximum occupancy 7)
  • Late check-in between 8:00 PM and midnight can be arranged for an extra charge of USD 10

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Children under 10 years old are not allowed in the swimming pool without adult supervision
  • Hot springs access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts mobile payments and cash.

Mobile payment options include: PayPal.

Also known as

Casa Rio Lodge La Fortuna
Casa Rio La Fortuna
Casa del Rio Lodge
Casa del Rio La Fortuna
Casa del Rio Lodge La Fortuna

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.6/10

Eco-friendliness

6/10 Good

Not as described. Confused by high rating.
This place wasn't what I expected. Here's what's good: - beautiful property, 2 pools, even a small water slide. Quiet, lots of privacy. Things I didn't like: - while it's not too far from town, it's a walled, gated property that feels cut off from the outside - Rooms are no where near as large as advertised. Maybe half of that. - layout of rooms is weird, which makes them even smaller. There's no desk or chair, for example. - there's no lobby, no restaurant, bar or cafe, no food available. You might see nobody in terms of staff or other guests the whole time.
James, 2-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing stay
The operations of this facility was less than desirable. The instructions to arrive at the facility were vague and the road signs in Fortuna are nearly unreadable so make sure you print extra driving instructions as there is not good cell service. The location when you arrive looks like a trucking warehouse so be on the lookout for that. Also, the instructions mention it's next to a police station, but they don't mention there are multiple police stations so we drove around for an hour trying to find the location. Arriving to a less than welcoming manager who took us through a maze of roads with verbal instructions. A printed layout of the compound would be helpful for people to more easily understand where to go as there are walking and driving roads that are the same size with not signage. We arrived and the air conditioner was broken in one of our units and wasted another hour trying to get it to work given the vague verbal instructions on how to operate the A/C. Turned out it was broken and didn't get it fixed until nearly 10pm. The grounds are awesome and it would be a nice place to stay for a couple of days, the situation for us with the manager was just very disappointing, especially with a weird walk-through at the end checking for damage and letting us know we were free to go.
Carrie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, luxurious room!
Valentina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fabulous staff and hotel. Staff were amazing. They showed us around the property, gave us fresh fruit and eggs that they farm on site. They weren’t out of their way to ensure we had a great experience. Thank you!!!!
James, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Such a beautiful enclosed property! The photos don't do it justice! Wow
Francis, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were extremely helpful and friendly. We had a baby and this was a perfect place to push him around on a stroller - large grounds, beautiful, interesting, shady. We loved the access to the kitchen and the outdoor space with hammocks and swinging chairs. We saw blue jeans frogs right from our porch every day.
Laura, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is a hidden gem. This property is completely surrounded by a big wall and you need to drive through a gate for entry so it's a bit like a opening a present as there is no clue on how beautiful the property is until you enter. I found Costa Rica safe so the security is a little over the top but having said that the security didn't take away from the wow factor. We had a stand alone single bungalow at the top of the hill near the football field. There was a private balcony and a shared kitchen was a brief walk away which was very clean and had everything we needed to make a few meals. Short walk to pool, hot tub and waterslide. We took some time to wander the property and found it all well maintained and seemed to have different bungalow options for groups. Our caretaker Jose Antonio was fabulous and very responsive to anything we needed. Not alot of options for restaurants but there is one within walking distance which served great food and drinks so not much of an issue for us since we had a car rental. For anyone looking for an alternative to the typical resort experience I would totally recommend you give this place a try.
Tamara, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is beautiful, as are the private cottages.
Jordan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a beautiful property! Great service, very clean and staff was very helpful and informative. I will Definitely return!
Jess, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Thank you Justin for the wonderful hospitality. Your property is absolutely breath taking. I thought I was on an episode of Fantasy Island. I recommend Casa del Rio to everyone.
Tisha, 2-night trip with friends
Verified Expedia guest review