Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
What's nearby
Plaza de Armas - 9 min walk - 0.8 km
Guadalajara Cathedral - 10 min walk - 0.9 km
Degollado Theater - 12 min walk - 1.1 km
Magno Centro Joyero - 13 min walk - 1.1 km
US Consulate General Guadalajara - 4 min drive - 3.3 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 28 min drive
San Juan de Dios Station - 10 min walk
Plaza Universidad Station - 10 min walk
Mexicaltzingo Station - 18 min walk
Restaurants
Restaurant Nuevo León - 3 min walk
La Precopa Bar - 5 min walk
Carnitas San Francisco - 5 min walk
Restaurant "La Arboleda" del Hotel Aranzazu - 3 min walk
Vegetariano y Algo Mas - 5 min walk
About this property
Hotel Portonovo Plaza Centro
When you stay at Hotel Portonovo Plaza Centro, you'll be just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can check out Portonovo, which serves breakfast, lunch, and dinner. Also, US Consulate General Guadalajara and Plaza Forum Tlaquepaque are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: San Juan de Dios Station is 10 minutes and Plaza Universidad Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Computer station
Conference space (150 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1960
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Portonovo - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 90 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara
Frequently asked questions
Does Hotel Portonovo Plaza Centro offer free cancellation for a full refund?
Yes, Hotel Portonovo Plaza Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portonovo Plaza Centro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Portonovo Plaza Centro?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Portonovo Plaza Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Portonovo Plaza Centro?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portonovo Plaza Centro?
Yes, there's an onsite restaurant, Portonovo.
What's the area around Hotel Portonovo Plaza Centro like?
Hotel Portonovo Plaza Centro is in Downtown Guadalajara, a short 10-minute walk from San Juan de Dios Station and 10 minutes' walk from Guadalajara Cathedral.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 9, 2024
Antonio
Antonio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Kindness of staff
Gilberto
Gilberto, 3-night trip
Verified Expedia guest review
2/10 Poor
Jul 15, 2024
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Elias
Elias, 6-night family trip
Verified Orbitz guest review
6/10 Good
Jun 11, 2024
Son muy buenos pero las facilidades constantemente tienen problemas por ejemplo el aire acondicionado apaga y prende solo, el agua se acabó mientras me daba una ducha nos cambiaron de habitación 2 veces pero de todo lo demás no me quejo
ELIZABETH ENID BERRIOS
ELIZABETH ENID BERRIOS, 7-night trip
Verified Expedia guest review
4/10 Fair
Jun 5, 2024
Fuerte olor a drenaje
Verónica
Verónica, 1-night romance trip
Verified Expedia guest review
6/10 Good
May 26, 2024
PATRICIA
PATRICIA, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 17, 2024
Good hotel
Jesse
Jesse, 1-night romance trip
Verified Expedia guest review
2/10 Poor
May 14, 2024
John Daniel
John Daniel, 12-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 9, 2024
Everything was good, I have no complaints.
Jose
Jose, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Apr 12, 2024
Javier
Javier, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 4, 2024
The staff was very friendly, the hotel was clean and everything was very good, but I confused the name of the hotel with another one that had almost the same name and was in the center and I couldn't cancel.
Emilio
Emilio, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2024
Lovely
Yaracet
Yaracet, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 29, 2024
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 28, 2024
V GABRIEL
V GABRIEL, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 5, 2024
The hotel provided the basics, a room, a bed, and breakfast. The bathrooms did not have outlets so you had to dry your hair in the bedroom but there were not outlets except the one by the lamp, thus no access to mirror. The hot water was hit and miss. Sometimes yes sometimes no. On the last day we had no water period. The staff was friendly. We had an ironing board but no iron but they provided an iron when we requested it. We were able to walk to the town center which was convenient.
Rosa
Rosa, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 19, 2023
Roberto
Roberto, 3-night trip
Verified Expedia guest review
8/10 Very Good
Dec 5, 2023
Simple hotel with friendly staff in the city center
marton
marton, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 26, 2023
Good hotel, friendly staff. One downside is the area around hotel. Abandoned buildings around. But a few blocks away you can find a very good dining spots. And close (10 minutes) to the city center.
Overall good hotel for the price.
RICARDO
RICARDO, 3-night family trip
Verified Orbitz guest review
2/10 Poor
Nov 21, 2023
Gerardo
Gerardo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2023
near to the subway
Irasema
Irasema, 3-night trip
Verified Expedia guest review
6/10 Good
Nov 17, 2023
Jaime
Jaime, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 11, 2023
Excelente servicio al cliente
Eric
Eric, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 2, 2023
Nice location
Helena
Helena, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Oct 23, 2023
Super amables , habitaciones comodas y servicio de restaurante rica comida buffet
se los recomiendo me hospede el 14 octubre 2023
marta
marta, 4-night family trip
Verified Expedia guest review
6/10 Good
Oct 21, 2023
Las toallas muy percudidas, la habitación si estuvo limpia pero en la noche da miedo salir a los alrededores.