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Hotel Portobelo

3.0 star property
Hotel with restaurant, near Guadalajara Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portobelo

Lobby sitting area
Building design
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Free self parking

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Bar
    Bar
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is P2,472
P2,976 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (1686)
The price is P2,285
P2,719 total
includes taxes & fees
Nov 27 - Nov 28
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About the neighborhood

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas - 10 min walk - 0.9 km
  • Guadalajara Cathedral - 11 min walk - 1.0 km
  • Degollado Theater - 16 min walk - 1.4 km
  • US Consulate General Guadalajara - 17 min walk - 1.5 km
  • Avienda Chapultepec - 19 min walk - 1.7 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
  • Juarez Station - 1 min walk
  • Refugio Station - 10 min walk
  • Plaza Universidad Station - 10 min walk

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

When you stay at Hotel Portobelo, you'll be just a 5-minute drive from Guadalajara Cathedral and US Consulate General Guadalajara. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Avienda Chapultepec are within a short drive. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 86 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Does Hotel Portobelo offer free cancellation for a full refund?
Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portobelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portobelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Portobelo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Portobelo?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portobelo?
Yes, PBH offers Mexican cuisine.
What's the area around Hotel Portobelo like?
Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travelers say the local area is very central.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Lamar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lamar, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Elohim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Veronica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juaquin, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

miguel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great but my room didnt have refrigerator.
Eduardo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

rosalba, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

All the staff members are friendly, the hotel is conveniently located, close to tourist places.
Juan, 6-night trip with friends
Verified Expedia guest review

8/10 Very Good

Salvador, 3-night trip
Verified Expedia guest review

6/10 Good

No VIP perks any longer even for Platinum Members
Javier, 2-night trip
Verified Expedia guest review

8/10 Very Good

10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

No VIP perks anymore. Even for Platinum Members
Javier, 1-night trip
Verified Expedia guest review

8/10 Very Good

This is a good hotel although it is begining to show some wear and tear. It is clean but for the price there are many good options out there. Over all a good place and very close to everything
Mario, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Juaquin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nxjs
Monico, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had good experience like always but noticed low pressure on the shower ( last two stays ) and the coffe courtesy on the room is other quality , I also suggest to improve the power ports on the room for phone, chargers, etc.
Bernardo, 2-night trip
Verified Expedia guest review