Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Guadalajara, Jalisco, Mexico
1 room, 2 adults

Hotel Riu Plaza Guadalajara

4.5-star4.5 stars
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500, Mexico

Luxury hotel with 2 restaurants, near La Minerva
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Restaurant Food is terrible make me sick not recommended Dec 20, 2020
  • Great stay. Clean, nice and safe. Nov 22, 2020

Hotel Riu Plaza Guadalajara

from P3,124
  • Deluxe Room, 2 Twin Beds
  • Family Room, 2 Twin Beds
  • Family Room, 1 King Bed
  • Executive Room, 1 King Bed, Executive Level
  • Executive Room, 2 Twin Beds, Executive Level
  • Senior Suite, 1 King Bed (Crown Level Access)
  • Family Room, 1 King Bed, Executive Level
  • Family Room, 2 Twin Beds, Executive Level
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds (MX)
  • Deluxe Room, 1 King Bed (MX)
  • Executive Room, 2 Twin Beds, Executive Level (MX)
  • Family Room, 2 Twin Beds, Executive Level (MX)
  • Executive Room, 1 King Bed, Executive Level (MX)
  • Family Room, 2 Twin Beds (MX)
  • Family Room, 1 King Bed, Executive Level (MX)
  • Family Room, 1 King Bed (MX)
  • Senior Suite, 1 King Bed (MX Crown Level Access)

What’s around Hotel Riu Plaza Guadalajara

Landmarks

  • In Chapalita
  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • US Consulate General Guadalajara - 43 min walk
  • Avienda Chapultepec - 37 min walk
  • University of Guadalajara Assembly Hall - 2.7 mi / 4.3 km
  • Hospicio Cabanas - 4.6 mi / 7.5 km
  • Jalisco Stadium - 6.2 mi / 10 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 550 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (MXN 55 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, RENOVA. Services include massages.

The spa is open daily.

Dining

Decapolis - This restaurant serves breakfast and lunch.

Chardonnay - This restaurant specializes in fusion cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Riu Plaza Guadalajara’s small print

Also known as

  • Hotel Riu Plaza Guadalajara
  • Riu Plaza Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel
  • Hotel Riu Plaza Guadalajara Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel Guadalajara
  • Riu Plaza Guadalajara
  • RIU Plaza Guadalajara Hotel
  • RIU Plaza

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Self parking costs MXN 55 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Riu Plaza Guadalajara

  • Does Hotel Riu Plaza Guadalajara offer free cancellation for a full refund?
    Yes, Hotel Riu Plaza Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Riu Plaza Guadalajara?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Riu Plaza Guadalajara?
    Yes. Self parking costs MXN 55 per day.
  • Is there a pool at Hotel Riu Plaza Guadalajara?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Riu Plaza Guadalajara?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Riu Plaza Guadalajara?
    You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Riu Plaza Guadalajara?
    Yes, there are 2 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Que mona esta la Mona (4-min walk), La Trattoria (4-min walk), and El Costeñito (5-min walk).
  • Is there an onsite casino at Hotel Riu Plaza Guadalajara?
    No, this hotel doesn't have a casino, but Majestic Casino (4-min drive) is nearby.
  • What is there to do near Hotel Riu Plaza Guadalajara?
    Recommended spots to visit include La Minerva (15-min walk) and Expo Guadalajara (0.9 mi), along with Avienda Chapultepec (1.9 mi) and US Consulate General Guadalajara (2.2 mi).

Recent reviews

Superb 9.2 From 2,157 reviews

Exceptional 10.0
amazing
Maria, us1 night business trip
Fair 4.0
Dissatisfied
Everything was okay but the breakfast price, too expensive for the type if service... Due to Covid the service is very limited and the cost should be according to the service, but cost is extremely high, it doesn’t worth... $360 pesos each...
Rogelio, mx1 night family trip
Exceptional 10.0
Great hotel!
The hotel is very nice. My stay was very comfortable and my room was as expected.
Raul, mx1 night trip
Very good 8.0
Nice location
us2 night family trip
Very good 8.0
Service pretty good, food at restaurant need a little improvement.
Luis, us4 night family trip
Exceptional 10.0
Awesome Property!!
Valorien J, us1 night trip
Exceptional 10.0
The common areas, the amenities and the rooms were very clean. Everything worked properly and the service was friendly and organized. I would definitely stay there again.
Benjamin, us2 night trip with friends
Good 6.0
I PAID FOR A SUITE THAT HAS TWO BIG TVS AND LIVING ROOM HOWEVER THE GAVE ME A SMALL SUUTE WITH NO LIVINGROOM AND ONE SMALL 23” tv REALLY DONT UNDERSTAND HOTEL WAS NOT FULL AND ANYWAY I PAID FOR THE SUITE THAT I ALWAYS GET
JORGE, us2 night business trip
Exceptional 10.0
Todo de lujo excelente servicio y atención, solo que el check in es muy tarde 4pm y check Out muy temprano 11 am
us1 night family trip
Exceptional 10.0
Great Hotel to stay while in GDL.
The hotel was beautiful and clean. The Staff was extremely friendly and helpful when needed. The Buffet was very good. Plenty of food and servers and worth the money. Room was clean and Modern. I have no complaints about this hotel.
Christopher, us2 night trip

Hotel Riu Plaza Guadalajara