6-9-1 jo 2-chome, Niseko Hirafu,, Kuchan-cho, Kutchan, Hokkaido, 044-0080
What's nearby
Niseko Mountain Resort Grand Hirafu - 5 min walk
Kutchancho Asahigaoka Ski Area - 9 min drive
Annupuri - 11 min drive
Niseko Annupuri International Ski Area - 16 min drive
Niseko Hanazono Resort - 20 min drive
Getting around
New Chitose Intl. Airport (CTS) - 117 min drive
Kutchan Station - 8 min drive
Niseko Station - 10 min drive
Kozawa Station - 23 min drive
Free ski shuttle
Restaurants
Wild Bill's - 4 min walk
ニセコラーメン風花 - 3 min walk
The Barn - 5 min walk
Shiki Niseko Lobby Lounge - 3 min walk
Musu - 4 min walk
About this property
Setsu Niseko
Setsu Niseko features a free ski shuttle and puts you within a 10-minute walk of Niseko Mountain Resort Grand Hirafu. Guests can be pampered with massages at the spa, and Meli Melo Yuki No Koe, one of 5 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Ski passes, storage, and rentals are also available. Fellow travelers say great things about the helpful staff.
Languages
English, Japanese
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
In addition to the listed hours, the public bath is also open from 6-10 AM daily.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Ski
Close to a ski area, ski runs, and ski lifts
Free ski shuttle
Ski storage
Ski passes
Ski equipment rentals
Pool/Spa
Full-service spa
Hot springs
Indoor private onsen (mineral springs) in communal space
Massages
Public bath open from 2:00 PM - midnight
Internet
Free WiFi
Parking and transportation
Covered self parking on site (JPY 2000 per night)
Wheelchair-accessible parking available
Limited onsite parking
Height restrictions apply for onsite parking
Free ski shuttle
Family friendly
Highchair
Baby bath
Children's dinnerware
Bed rails
Restaurants on site
Meli Melo Yuki No Koe
AFURI
蟹鮨 加藤 INORI
天ぷら あら木
ルークズアルパインクラブ
Kitchen
Refrigerator
Stovetop
Microwave
Dishwasher
Electric kettle
Griddle
Cookware/dishes/utensils
Rice cooker
Free tea bags/instant coffee
Dining
5 restaurants
1 bar
Dining table
Bedrooms
Bed sheets provided
Bathrooms
Toilet with electronic bidet
Toothbrush and toothpaste (on request)
Towels provided
Hair dryer
Slippers
Living spaces
Heated floors
Entertainment
Flat-screen TV
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
Concierge services
Safe
Multilingual staff
Housekeeping (on request)
Iron/ironing board
Phone
Luggage storage
24-hour front desk
Change of bedsheets (on request)
Fireplace in lobby
Things to do
Fitness center
Bicycle tour information
Snow sports gear
Yoga classes on site
Fishing nearby
Sledding nearby
Snowshoeing nearby
Horse riding nearby
Mountain biking nearby
Mountain climbing nearby
Kayaking nearby
Bicycle rentals nearby
Rafting nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
190 rooms
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 2:00 PM and midnight.
Dining
Meli Melo Yuki No Koe - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
AFURI - This restaurant specializes in Japanese cuisine. Open daily.
蟹鮨 加藤 INORI - This sushi bar specializes in sushi. Open select days.
天ぷら あら木 - This restaurant specializes in Japanese cuisine. Open daily.
ルークズアルパインクラブ - This steakhouse specializes in American cuisine. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay and unit size
Parking
Covered self parking costs JPY 2000 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 2:00 PM to midnight
Reservations are required for spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Setsu Niseko Kutchan
Setsu Niseko Aparthotel
Setsu Niseko Aparthotel Kutchan
Frequently asked questions
Does Setsu Niseko offer free cancellation for a full refund?
Yes, Setsu Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Setsu Niseko?
Sorry, pets aren't allowed.
Is parking offered on site at Setsu Niseko?
Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
What are the check-in and check-out times at Setsu Niseko?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Setsu Niseko and nearby?
Have fun with onsite winter activities like skiing. Additional recreation onsite includes yoga and hot springs. Indulge in a treatment at the spa and make the most of other amenities like a fitness center.
Are there restaurants at or near Setsu Niseko?
Yes, there are 5 onsite restaurants, featuring French cuisine.
Does Setsu Niseko have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a rice cooker, a griddle, and cookware.
What's the area around Setsu Niseko like?
Setsu Niseko is a short 5-minute walk from Niseko Mountain Resort Grand Hirafu and 19 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.
Setsu Niseko Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Amenities
10/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
August 24, 2024
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
Duncan
Duncan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
July 28, 2024
Excellent hotel. Will come back again
Sze Wan Devan
Sze Wan Devan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 25, 2024
New , very clean and well thought of basic layer out of room
chua
chua, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 23, 2024
Mic
Mic, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 15, 2024
Best stay in Hokkaido
The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!
Ricky
Ricky, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 18, 2024
Bobby
Bobby, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
April 21, 2024
Karina
Karina, 5-night trip
Verified Expedia guest review
2/10 Poor
March 31, 2024
Audrey
Audrey, 3-night trip
Verified Hotels.com guest review
6/10 Good
March 31, 2024
Not very accessible for kids skiers and seniors
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
Mark
Mark, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
March 13, 2024
Foong Tze Kin
Foong Tze Kin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
February 28, 2024
Sevgi
Sevgi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
February 21, 2024
Yuxuan
Yuxuan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
February 15, 2024
Nice. Pricey but great quality. Will go again.
Jameson
Jameson, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
February 1, 2024
Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
Jarrod
Jarrod, 4-night trip
Verified Wotif guest review
10/10 Exceptional
January 31, 2024
11/10 stay
11/10. Wonderful experience all around. Kind and helpful staff, beautiful property, room was so well stocked (full kitchen, washer and dryer), unbelievably easy/walkable to get to town and skiing
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 26, 2024
Amazing hotel with amazing staff in great location
Monique
Monique, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
August 7, 2023
Tai Cheong
Tai Cheong, 4-night trip
Verified Expedia guest review
10/10 Exceptional
June 20, 2023
A room which exceeds our expectations
My family has enjoyed our stay at Setsu a lot. The room is spacious for 3 of us. We love the interior decor and the view from our room. The room is very cozy and comfortable. We also love that we can leave a few windows ajar to allow natural air ventilation without turning on air conditioning.
Verified traveler
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
March 21, 2023
Amazing Destination
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
Fred
Fred, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
February 27, 2023
Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard.
Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!
Wai Ming Patrick
Wai Ming Patrick, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
February 20, 2023
Andrew
Andrew, 3-night trip
Verified Expedia guest review
8/10 Very Good
February 20, 2023
Martin
Martin, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
February 13, 2023
The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!
Naomi
Naomi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
February 10, 2023
Amazing property!
Absolutely amazing property.
Friendly welcoming staff. Easy to communicate in English.
Studio room was immaculate. Well furnished. Clean.
Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre.
Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.
Jason
Jason, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 27, 2023
Brand new hotel!
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.