Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
What's nearby
Mamitas Beach - 4 min walk
Playa del Carmen Main Beach - 8 min walk
Quinta Avenida - 13 min walk
Playa del Carmen Maritime Terminal - 5 min drive
Gran Coyote Golf - 6 min drive
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Tulum Intl. Airport (TQO) - 104 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km
Restaurants
La Vagabunda de la 38 - 6 min walk
Encanto Beach Club - 6 min walk
Colectivo Mexicano Cervecero - 8 min walk
Martina Beach Club - 4 min walk
Salento - 3 min walk
About this property
The Reef Coco Beach Resort & Spa- Optional All Inclusive
At The Reef Coco Beach Resort & Spa- Optional All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 10-minute walk of Playa del Carmen Main Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Serving Japanese cuisine, Samurai - premium only is one of 5 restaurants and 5 bars/lounges. Other highlights include a marina, a free kid's club, and a beach bar. The helpful staff and beach location get great marks from fellow travelers.
All inclusive
All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Land activities
Bicycling
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, Spanish
At a glance
Hotel size
196 units
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
5 restaurants
5 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Children's pool
Mini golf
Playground
Babysitting (surcharge)
What to do
On the beach
Tennis
Beach volleyball
Mini golf
Kayaking
Parasailing
Boat tours
Personal watercraft (motorized)
Scuba diving
Snorkeling
Surfing/body boarding
Karaoke
Shopping
Pool table
Fishing
Golfing nearby
Sailing nearby
Working away
Business center
Computer station
Conference space (8762 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Bike storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2003
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Bicycle parking
Full-service spa
Marina
Spa tub
Outdoor tennis court
Sauna
Vegetarian dining options
Local artist showcase
100% renewable energy
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible business center
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.61 per accommodation, per night
Destination fee: USD 2.10 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Policies
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Also known as
Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive
Frequently asked questions
Does The Reef Coco Beach Resort & Spa- Optional All Inclusive offer free cancellation for a full refund?
Yes, The Reef Coco Beach Resort & Spa- Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
No, this resort doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at The Reef Coco Beach Resort & Spa- Optional All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and fishing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Reef Coco Beach Resort & Spa- Optional All Inclusive also has 5 bars, an outdoor pool, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there are 5 onsite restaurants, featuring Japanese cuisine.
Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Reef Coco Beach Resort & Spa- Optional All Inclusive like?
The Reef Coco Beach Resort & Spa- Optional All Inclusive is a short 8-minute walk from Playa del Carmen Main Beach and 13 minutes' walk from Quinta Avenida. Travelers say that the resort is in a great location.
The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
October 14, 2024
Such a great place to stay. The staff is friendly and very nice. Some might ask for tips in a very blunt way which for Europeans might be a bit weird. The food served was amazing
Clara
Clara, 7-night trip with friends
Verified Expedia guest review
4/10 Fair
October 13, 2024
The food in the buffet is absolutely horrible. It almost seems like its leftovers from previous days. Wont being going back to this resort, plus with an all inclusive youd think that there would be food available all the time, nope theres not.
Lisa
Lisa, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
October 13, 2024
The location
ishtar
ishtar, 5-night trip
Verified Expedia guest review
2/10 Poor
October 10, 2024
The food was horrible.
The staff wasn’t kind
They said “all inclusive” but you can’t have whatever you want otherwise they will charge you to the room.
We didn’t have service. Everything you have to ask yourself.
They limit my areas where I can eat (annoying)
I will never recommend this hotel and it wasn’t cheap either
Arlexca
Arlexca, 7-night trip
Verified Expedia guest review
8/10 Very Good
October 8, 2024
I'd still give it 10/10 even though I had to go to front office twice for a laundry ticket because there wasnt one, it never came, lost power for 45min water just stopped mid shower.and was promised a 65$ credit and 2 free massages that i never got. Was miss lead
Brianne
Brianne, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
October 6, 2024
luz
luz, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 4, 2024
This was a very nice resort, I would definitely go back. The employees are very nice and helpful. The food was good but not many options. The resort was clean as well.
Veronica
Veronica, 3-night family trip
Verified Travelocity guest review
8/10 Very Good
September 29, 2024
Good one. Can try once. Very economical
Helen
Helen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 29, 2024
Good place for a short visit especially if u want to try 5th ave experience.
Helen
Helen, 1-night family trip
Verified Expedia guest review
8/10 Very Good
September 26, 2024
Ray
Ray, 7-night trip
Verified Expedia guest review
8/10 Very Good
September 24, 2024
Danny
Danny, 4-night trip
Verified Expedia guest review
4/10 Fair
September 24, 2024
We had a great time with family despite the hotel. The best feature of this hotel is the proximity to town. We walked into town to get food every day even tho we had the All Inclusive option. There were very few areas to gather, limited seating in the lobby or anywhere on the property (which might only be an issue in the rain and with a big group, as was our case). The pool food was terrible, as was the service. Much of the staff seemed put out to have to interact with guests. I watched them ignore people waiting at the bar or food counter. We had to tip the bartender frequently and excessively if we wanted to get served. The floors are dangerously slippery and we saw many people fall.
Heather
Heather, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
September 20, 2024
Simeon
Simeon, 14-night trip
Verified Expedia guest review
10/10 Exceptional
September 19, 2024
Carl Nikko
Carl Nikko, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 19, 2024
Cristina Solis
Cristina Solis, 5-night trip
Verified Expedia guest review
10/10 Exceptional
September 19, 2024
The resort was beautiful, clean and had everything we really needed. The staff was friendly, professional and very helpful! Especially Demetri and Pedro!
HEIDI
HEIDI, 4-night family trip
Verified Expedia guest review
8/10 Very Good
September 14, 2024
luz
luz, 1-night trip
Verified Expedia guest review
8/10 Very Good
September 11, 2024
Manager Irving is way to far for being helpful and lock of customer service skill. He only interesdin money for the comosny he represent. He left us stranded in tbe other chain hotel company in a rainy day with no place to put ourselves dry . He stood wet for more than 3 hours until their transportstion was going to available instead to paid for us a taxi cab . We called them adming to get us back to our hotel room and we got only an um rella borrowed unti we got their van transportation. He only said that it was not their responsability to provide but their were very pushy sinceto offer us togo to that property since tgey want us tu have a presentation to buy tbir package like timeshare. But we were not interested and we were no lo ger treated the same.
That was very lo k of any ethical and respect as gursts that paid for 5 nights .
How desaapointed and. We not planni g going back.
Blanca
Blanca, 5-night romance trip
Verified Expedia guest review
4/10 Fair
September 9, 2024
The room had a stinky sewer smell in the bathroom. Every time you use the shower or the sink the odor was awful. We reported this to front desk and they said it was going to be away quickly overnight and it didn't.
They didn't even offered a room change saying that the smell was everywhere.
My experience was very bad due to this and I'm not planning getting back there.
Herlindo
Herlindo, 4-night family trip
Verified Expedia guest review
8/10 Very Good
September 6, 2024
Good vacation getaway
Aganetha
Aganetha, 7-night trip
Verified Expedia guest review
10/10 Exceptional
September 2, 2024
Anne Rafaela Campos
Anne Rafaela Campos, 7-night trip
Verified Expedia guest review
6/10 Good
September 2, 2024
The stay was great however, the food was not so good.