Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Playa del Carmen beachfront property with 5 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

2 outdoor pools, pool umbrellas
On the beach, white sand, beach massages
Garden view
Living area
Aerial view
VIP Access

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is P14,302
P14,302 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Gran Coyote Golf - 7 min drive - 5.9 km
  • Tres Rios Ecopark - 8 min drive - 3.7 km
  • Maroma Beach - 16 min drive - 7.7 km
  • Playa Xcalacoco - 18 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive
  • Cozumel Intl. Airport (CZM) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

At Ocean Maya Royale All Inclusive Adults Only, you can spend time at the beach getting a beach massage, plus you'll be within a 15-minute drive of Maroma Beach and Quinta Avenida. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy, and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness center, and an outdoor tennis court. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 320 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only offer free cancellation for a full refund?
Yes, Ocean Maya Royale All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Ocean Maya Royale All Inclusive Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ocean Maya Royale All Inclusive Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Ocean Maya Royale All Inclusive Adults Only?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Ocean Maya Royale All Inclusive Adults Only?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Ocean Maya Royale All Inclusive Adults Only and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale All Inclusive Adults Only also has 4 bars, a sauna, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.
Does Ocean Maya Royale All Inclusive Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Ocean Maya Royale All Inclusive Adults Only like?
Ocean Maya Royale All Inclusive Adults Only is in Riviera Maya. Popular attractions include Maroma Beach, which is 13 minutes away by car. Travelers give top marks for the property's prime location.

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Regina, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lashon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Food quality is not as good reason as 4 star.
Gabriela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

An oasis indeed! Beautiful property with beach/pool and cute coatis walking around. Food from all restaurants was delicious. Staff was ahmazing!
Stephanie Roxana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Place with many good food options
Noah, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Omg!! I really enjoyed my days in this hotel! It was amazing...the hotel is beautiful... the room is pretty good and the food is delicious!! I really recommend it! For sure we're back!!
Lilian, 2-night romance trip
Verified Travelocity guest review

10/10 Exceptional

The personal was fantastic!! My gratitude to Vicente at Hacienda Restaurant, Octavio and Cristobal the bar mans with them you never going to find an I DO NOT!!!👏👏👏👏
WILLIAM RAFAEL, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The property and staff was all that and more. Food and drinks were great. The shows were fun to watch. We will be back again.
Tiayrra, 4-night romance trip
Verified Expedia guest review

6/10 Good

Elena, 4-night trip
Verified Expedia guest review

2/10 Poor

Richard Anthony, 5-night trip
Verified Expedia guest review

8/10 Very Good

I had a great time. I felt safe. I had a great experience with server/bartender Andres made sure to take care of us all day by the pool. Great guy always positive. And I also enjoyed talking to Tory from cocobongo. the only thing is i wish the room had a full on body mirror.
Alma, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Safe great staff
Nicole, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Elizabet Kimberly, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was great. Fantastic selection of food. I was very pleased with everything about the resort. We plan on coming back next year.
Rebecca Timmerman, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chenedria, 4-night trip
Verified Expedia guest review

8/10 Very Good

I asked the property for two double beds and they were able to accommodate me. The staff were all friendly. There was different dinning options, but not many non alcoholic drink options ( like regular lemonade or sweet tea). The property was very hot everywhere because they keep the building open instead of having closed doors to keep it cool. And since they keep the property open to the elements they have a lot of animals and insects that go everywhere. But overall it was a nice resort, and good for the price.
Chanell, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The entertainment staff was outstanding, I can't really remember the names but it was all of the guys in blue, 2 ladies and 3 guys. Above and beyond.
Aldo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic place with delicious food and huge selecion of pool activities and shows. Great staff, especially Vierly. He is amazing! Vierly is fabulous entertainer. I highly recommend this wonderful hotel.
Marcin, 1-night trip
Verified Expedia guest review

6/10 Good

Nice property, good food and restaurants, nice beaches, clean rooms,, good night shows and good DJ ! Not very crowded! Very nice staff and the best thing the resort has a coffee shop(I am a coffee lover)
ELIZA, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great casual beach resort. Friendly staff. Great food. Beautiful beaches. Highly recommend
Christopher, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Best service we have ever received at a resort. The staff catered to all our needs and were all so friendly. The staff in charge of the activities made everything so fun and always brought good energy. We will definitely stay here again!
Camden, 5-night romance trip
Verified Expedia guest review

2/10 Poor

This property is infested around Around the pool and i had giant red ants in my room and mosquitos really bad in my room and if I would of known this resort had a wildlife problem aka the raccoons are everywhere and they are not afraid of humans they will approach you while sitting and grab and food or bags right off the table i experience this event myself so this hotel would definitely be a ZerO in my eyes
Allena, 4-night trip
Verified Expedia guest review

8/10 Very Good

Lorena, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was amazing, all smiles and happy! Food was great no matter the restaurant or buffet. Entertainment was on point and the entertainment staff were the best!
Deena, 5-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Clean, good food, great staff, nice rooms
Rene, 3-night trip with friends
Verified Hotels.com guest review