At Ajisai Onsen Ryokan, you'll be within a 15-minute drive of Lake Ashi and Hakone Kowakien Yunessun. Free perks include WiFi and self parking. Also, Hakone Shrine and Fuji-Hakone-Izu National Park are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–10:00 AM
Private dining
Private picnics
Traveling with children
Children stay free (see details)
Children's games
Toys
Children's books
What to do
Hot springs
Services
Luggage storage
Multilingual staff
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's robes
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Tokonoma (alcove)
Fusuma (room partition)
Local maps
Special features
Spa
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 1500 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of JPY 5000 per pet, per stay
Pool, spa, & gym (if applicable)
Hot springs access available from 4:00 PM to midnight
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Ajisai Onsen Ryokan Ryokan
Ajisai Onsen Ryokan Hakone
Ajisai Onsen Ryokan Ryokan Hakone
Frequently asked questions
Does Ajisai Onsen Ryokan offer free cancellation for a full refund?
Yes, Ajisai Onsen Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ajisai Onsen Ryokan?
Yes, pets are welcome. There's a charge of JPY 5000 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Ajisai Onsen Ryokan?
Yes, there's free self parking.
What are the check-in and check-out times at Ajisai Onsen Ryokan?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 10:30 AM. Contactless check-out is available.
What is there to do at Ajisai Onsen Ryokan and nearby?
Onsite recreation at Ajisai Onsen Ryokan includes hot springs. Ajisai Onsen Ryokan also has a garden.
What's the area around Ajisai Onsen Ryokan like?
Ajisai Onsen Ryokan is a short 8-minute walk from Hakone Gora Park and 8 minutes' walk from Hakone Museum of Art.
Ajisai Onsen Ryokan Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
November 30, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
November 25, 2024
Aaron
Aaron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 23, 2024
Annika
Annika, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 19, 2024
Great ryokan experience. Private onsen is perfect. Meals are delicious. Definitely highlight of our japan trip.
WIN
WIN, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 25, 2024
One night stay
We stayed one night and enjoyed the onsen facilities very much. The room is traditional so this is a Japanese tatami mat room with futon cushions, not a western style bed. This might take some getting used to for western travelers. You reserve your onsen time upon arrival and you can go back for more time in the evening and morning. We didn’t know you could reserve a dinner service but only in advance so we just had the room service dishes available which were very good. This is a very quiet and traditional experience.
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 17, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 6, 2024
The Japanese experience is amazing,I love the place,people and food!
Yojani
Yojani, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 29, 2024
Jack
Jack, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
I had the most relaxing and healing stay at Ajisai. It is in a beautiful quiet setting and the hot springs are fantastic. The staff was incredibly helpful and even helped me retrieve a lost item. The dinner was very memorable and totally worth it - traditional Japanese food that was quite delicious. I will visit here again someday!
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
The onsen reservation was great as my wife is uncomfortable having a bath with other people. Rooms were clean and spacious. Very peaceful place. Just a bit inconvenient in terms of transportation and convenience store nearby.
Kazuto
Kazuto, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 12, 2024
Traditional Onsen Ryokan
This was an amazing experience. The staff were extremely friendly and helpful. We opted for the stay with the traditional dinner and breakfast and the food was outstanding. We used one of the private onsens in the evening and morning and the experience was great. Please be aware that these are traditional onsens; outside in secluded areas and no bathing suits are allowed.
James
James, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
September 9, 2024
Shuli
Shuli, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 18, 2024
Wonderful stay!
Amazing place! The staff was so kind and accommodating. They upgraded our room free of charge. The onsens were peaceful and clean. We got the dinner and breakfast and everything was delicious. We had the Japanese breakfast one day and the western breakfast the second. I would recommend getting meals included as the location is a little remote. We had rain a lot of the time we were there so we were glad we didn’t have to go out. 3 of the 4 taxis we used got lost so you might want to follow along with your phone. Be aware they are very strict about the 4pm checkin but we can leave your luggage in the lobby if you arrive early. I would gladly come back here!!
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 17, 2024
We really enjoyed our stay at Ajisai Onsen Ryokan. We wanted to experience a Ryokan on our trip and this one was perfect. The onsens were beautiful and relaxing and the staff very polite and accommodating. They really do try to do a little extra and we appreciated that. I highly recommend a stay here. You will not be disappointed.
Laura Vivian
Laura Vivian, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
August 11, 2024
Howard
Howard, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 10, 2024
Great onsen and service
I have visited this ryokan before in a past trip and had a wonderful stay with family, so I had a chance to come back again with friends. As usual, the staff was very professional and accommodating. The onsen was still the highlight and great as I remembered, and the on-site provided dinner and breakfast was incredibly delicious. Strong recommendation when coming to Hakone.
Paul
Paul, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
August 9, 2024
This place is a jewel. Quiet and remote. Food is great. Onsens well kept and literally in the middle of the mountain
Roberto
Roberto, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 1, 2024
Great hotel!!
The hotel is small but makes the whole experience more intimate. Nice, super clean, the room was big and comfortable. The staff was great, and the onsen was super nice. And the best part was the dinner. Extraordinary!
Gustavo
Gustavo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 30, 2024
Friendly staff, clean room and hot springs. Very enjoyable stay.
Takuto
Takuto, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
July 21, 2024
Food, onsens and service at this place was excellent.
Ricky
Ricky, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 19, 2024
The stay at Ajisai Onsen Ryokan was incredible. My family and I had a wonderful time. The staff was very accommodating; they even made food just for us on request at late night. The onsen was clean and relaxing. The experience was enriching, refreshing, and would absolutely go once again. Definitely recommend, look to Ajisai for a great time in Hakone.
SAJNA
SAJNA, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
July 10, 2024
Richie
Richie, 1-night trip
Verified Expedia guest review
6/10 Good
July 4, 2024
We enjoyed the dinner and breakfast. The onsen was not super clean but the facilities in general were. It was hard to get there and back without a cab and calling a cab to leave was a challenge. But overall it was a great experience to try a ryokan!
Helene
Helene, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 4, 2024
A wonderful Onsen experience. Very helpful and friendly staff. The food was delicious.