The Robertson Kuala Lumpur

3.5 star property
Family-friendly aparthotel with outdoor pool, connected to a shopping center, near Petaling Street

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Photo gallery for The Robertson Kuala Lumpur

Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, sun loungers
Living area
Living area
Individually decorated, individually furnished, blackout drapes
Interior
Experience the heart of Kuala Lumpur at The Robertson Kuala Lumpur, where family-friendly amenities and modern comforts come together. Unwind in the sauna or steam room, take a refreshing dip in the outdoor pool or children's pool with sun loungers, enjoy shopping on site or grab a coffee from the cafe.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free parking
  • Airport transfer
  • Pool
  • Lounge area
  • Laundry facilities
  • Gym

Main amenities (12)

  • 90 apartments
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Separate dining area

Room options

Available filters for rooms
Showing 5 of 5 rooms

Premier Suite, 1 Queen Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Royal Suite, 3 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 70 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

Executive Suite, Multiple Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premier Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
No 2, Jalan Robertson, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50150

What's nearby

  • Petaling Street - 12 min walk
  • Berjaya Times Square - 14 min walk
  • Pavilion Kuala Lumpur - 16 min walk
  • Merdeka Square - 18 min walk
  • Petronas Twin Towers - 4 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 54 min drive
  • Kuala Lumpur Masjid Jamek Station - 14 min walk
  • Kuala Lumpur Pasar Seni Station - 16 min walk
  • Kuala Lumpur KTM Komuter Station - 25 min walk
  • Imbi Station - 13 min walk
  • Bukit Bintang Station - 13 min walk
  • Hang Tuah Station - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬1 min walk
  • ‪Garden Terrace Cafe - ‬3 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬2 min walk
  • ‪Vcr - ‬5 min walk
  • ‪8Haus 八號 - ‬6 min walk

About this property

The Robertson Kuala Lumpur

The Robertson Kuala Lumpur features a rooftop terrace and puts you within a 10-minute walk of Jalan Alor. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool and a steam room are other highlights, and apartments offer conveniences like washing machines and refrigerators. The property is just a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

At a glance

DONE

Property size

    • 90 apartments
    • Arranged over 46 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 2:00 AM
    • The check-in location differs from the property location; go to: [The Robertson Residence South Tower’s lobby]
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Paper towels

Dining

  • 1 restaurant and 1 coffee shop/cafe

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Bidet
  • Toothbrush and toothpaste
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Washing machine
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Porter/bellhop
  • Vending machine
  • Convenience store
  • Onsite shopping
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping center
  • Near a train station
  • In the shopping district
  • In the city center
  • Near a hospital

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 90 rooms
  • 46 floors
  • Built in 2018
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Cash deposit: MYR 150 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Robertson Kuala Lumpur Apartment
Robertson Kuala Lumpur
The Robertson Kuala Lumpur Aparthotel
The Robertson Kuala Lumpur Kuala Lumpur
The Robertson Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Is there a pool at The Robertson Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at The Robertson Kuala Lumpur?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Robertson Kuala Lumpur?

Yes, there's free self parking.

Is airport shuttle service offered by The Robertson Kuala Lumpur?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Robertson Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.

What is there to do at The Robertson Kuala Lumpur and nearby?

The Robertson Kuala Lumpur has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near The Robertson Kuala Lumpur?

Yes, there's an onsite restaurant.

Does The Robertson Kuala Lumpur have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around The Robertson Kuala Lumpur like?

The Robertson Kuala Lumpur is in Bukit Bintang, a short 14-minute walk from Berjaya Times Square and 16 minutes' walk from Pavilion Kuala Lumpur.

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The Robertson Kuala Lumpur Reviews

Reviews

7.0

Good

6.6/10

Cleanliness

10/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Very good

Great location and comfort
We stayed here for 8 nights and were very happy. The location is very convenient with shops and restaurants within the apartment complex. The staff was very helpful and check in was very easy. One morning we had an internet problem and it was resolved within a few hours thanks to the staff getting on the problem immediately. The only reason it doesn't get 5 stars from us is that the apartment had tons of storage but hardly any kitchen equipment, not even a spatula. That being said, for a longer stay in KL, I would recommend it.
Suzanne, 11-night trip

8/10 Very good

Wonderful staff Nice area Great hot water Good wifi
28-night trip

8/10 Very good

Excellent location
Muhammad Shahid, 1-night trip

10/10 Exceptional

Stay was good with good view during my stay. Overall good vibes.
Daniel, 3-night trip

10/10 Exceptional

It was very good for holidays.
ROSHAN, 13-night trip

10/10 Exceptional

Very happy with the location and staff. Close to all the eateries walking distance
Steven, 1-night trip

6/10 Good

No flexibility for early check-in. They seem to only let everyone check-in at 3pm so a queue of people waiting. Suddenly at 3pm all rooms are ready.
3-night trip

10/10 Exceptional

Clean, reception give fast response to our query..
Syima, 1-night trip

10/10 Exceptional

Reasonable price for the location free parking
Great
Kah, 2-night trip

8/10 Very good

Everything is perfect. Beds sheets could be cleaned better.
Alaeldin, 4-night trip

8/10 Very good

Super Lage
Carsten, 3-night trip

10/10 Exceptional

Had a perfect stay and apartments was very clean and staff is very helpful. Only thing is they don’t provide enough kitchen equipments.
Bhagya, 8-night trip

8/10 Very good

recommended
it was pleasantly good...
David, 6-night trip

10/10 Exceptional

The flat was comfortable and cosy. Easy to relay messages through whatsapp. Price is reasonable.
Samantha, 3-night trip

10/10 Exceptional

A jewel
This property was one of the best, neat and clean properties that I have fin.
Tillat, 3-night trip

8/10 Very good

Convenient. Safe. Affordable. Clean. Easily accessible.
Nancy, 6-night trip

2/10 Poor

People are very rude I stayed 10 days place is very filthy and old furniture never again
Mohamed, 10-night trip

10/10 Exceptional

OK
Rob, 2-night trip

6/10 Good

Bed was filled with hair n sofa was half broken But room was big n relatively clean for the price
ken, 2-night trip

4/10 Fair

The room has beautiful views, rooms set up good. Cleanness is very poor. There are so much of very tiny(smaller than poppy seeds)found claw around the drainage area in the bathroom , every where and on dinner table. Front desk service is good.
le, 2-night trip

4/10 Fair

My dad who’s fairly fit, sat down on a chair in the apartment and it gave way, hurting his back. We checked the other chairs and turns out a lot of the screws were loose. The shower pipe was also leaking. Otherwise, it would have been a good stay.
Sabrina, 3-night trip

8/10 Very good

It has a bit of a view (in some rooms), decent pool (open when it is not raining?!) and gym. It is a decent place for a good price. In my case specifically, I am very afraid of heights yet the balcony to the washing machine is wide open, down all the way. One aircon didn't work and my dryer did not work properly but your mileage may vary.
Ben, 7-night trip

6/10 Good

Not clean
Hisamitsu, 2-night trip

6/10 Good

Master bedroom faucet is not working well, running very slow. Cleanness is poor. There are multiple very tiny tiny (smaller than poppy seeds)bugs claw everywhere, especially around the drainage hole in bathroom and especially on dinner table (creamy surface, easily spitting them) the covers which cover the furnitures are poor condition. Rooms are big and very comfortable with beautiful views. Staffs are nice.
le, 6-night trip

4/10 Fair

The Robertson did not meet my expectations. The only thing that was nice about this residence was the entrance, the rest was not what we expected, and nothing like what the pictures provided. First of, it’s extremely hot in the entire complex, and the apartment was so run down. One of the beds was in the living room, and two single beds was almost in a closet. The AC only worked in one for the rooms and the rest was really rusty. We also had like 3 universal ac remotes that didn’t work. We had to call the reception and when he came up he didn’t even know which remote to use. The bathroom was super dirty, and I’m glad this was only for one stay. The worst part about this whole stay was the fact that we had to wait up to 20 minutes for the elevator to arrive, because it would not stop in our floor and if it did, it would already be full. The location was also not so convenient.
1-night trip