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Room options

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Deluxe Room, 2 Twin Beds

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Deluxe Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Premier Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Junior Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Premier Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Executive Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 302 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 5 per stay; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Golfing nearby

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free extra futon
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nick, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Budget hotel with budget service.
I had a late check-in and was assigned a room at the end of the corridoor, with access via a little passage. I asked if I might have another room and was given one on the premier floor. The room was fine but I left my glasses at the previous room, and when I rang reception if I might go with the concierge to retrieve my spectacles, I was told by the receptionisht that the concierge had to go alone, which I thought rather odd. Ten minutes later, the concierge knocked on my door to say he'd found nothing. That little misadventure aside, the hotel is dated and the staff though friendly, was poorly trained. They gave me conflicting information regarding payment for the taxi to KLIA. One said I had to pay the hotel, the other, that I had to give the cash directly to the driver. Novotel KL's location is good, but that's about it. Breakfast was dreadful. My advice? Pay a little more, and stay elsewhere.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phang, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ngan Hay, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

6/10 Good

Thomas Ting King, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Sanisa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Room service was very good.
Riju, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Central of shopping area, Wisma Casway opposite hotel got Japanese restaurants and many PUB's
YOICHIRO, 3-night trip
Verified Expedia guest review

6/10 Good

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Sasipat, 3-night romance trip
Verified Expedia guest review