When visiting Crewe, The Royal Hotel Crewe, A BRILLIANT Collection is a great choice to consider. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English, Polish
At a glance
Hotel size
36 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Debit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite parking available only on request
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
What to do
Concerts/live shows
Working away
Business center
Meeting room
Services
Front desk (limited hours)
Luggage storage
Facilities
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Netflix
Streaming services
Home comfort
Heating
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Champagne service
More
Daily housekeeping
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 9.3 per person
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Royal Hotel Crewe
Royal Crewe
The Royal Hotel
The Royal Hotel Crewe
The Royal Hotel Crewe, A BRILLIANT Collection Hotel
The Royal Hotel Crewe, A BRILLIANT Collection Crewe
The Royal Hotel Crewe, A BRILLIANT Collection Hotel Crewe
The Royal Hotel Crewe A Brilliant Collection Powered by OYO
Frequently asked questions
Does The Royal Hotel Crewe, A BRILLIANT Collection offer free cancellation for a full refund?
Yes, The Royal Hotel Crewe, A BRILLIANT Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Royal Hotel Crewe, A BRILLIANT Collection?
Sorry, pets aren't allowed.
Is parking offered on site at The Royal Hotel Crewe, A BRILLIANT Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The Royal Hotel Crewe, A BRILLIANT Collection?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near The Royal Hotel Crewe, A BRILLIANT Collection?
Yes, there's an onsite restaurant.
What's the area around The Royal Hotel Crewe, A BRILLIANT Collection like?
The Royal Hotel Crewe, A BRILLIANT Collection is a short 2-minute walk from Crewe Station and 18 minutes' walk from Lyceum Theatre.
The Royal Hotel Crewe, A BRILLIANT Collection Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.8/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Poor
December 13, 2022
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
November 18, 2022
Hotel closed down
I arrived at this hotel only to find that it was closed down due to health and safety issues i was not notified of this which left me 200 miles from home with no place to stay.
Gregory
Gregory, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 11, 2022
Jon
Jon, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 27, 2022
A bit shabby
The main building is impressive, as was the room at first glance but cleanliness was poor and everything looked a bit shabby. If it’s just for one night, it might suffice and it was pretty cheap. Staff were friendly and efficient.
MR P A
MR P A, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
October 25, 2022
Disappointing.
Photos of rooms are misleading. Rooms were very run down and furniture old. Did not match the pictures when booking. Had no towels in the room when we arrived, and toilet repeatedly flooded anytime it was flushed. Very little amenities and quite dingy. Very disappointing visit, would not stay here again.
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
October 23, 2022
alan
alan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 20, 2022
Tim
Tim, 1-night trip
Verified Hotels.com guest review
4/10 Fair
October 14, 2022
FREEZING COLD
The room itself was tidy and clean👍 However, the shower did not work properly - the flow was weak AND the water was FREEZING!!!! I only stayed for one night - and so I simply informed the Reception when I was leaving (I made do).
Reception were polite, but there was no (part) refund offered.
I left disappointed.
R 😔
Rob
Rob, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
October 11, 2022
Comfortable bed, quiet room, approx 3 min walk from the train station with many options for food close by. Decent sized room.
Anne
Anne, 3-night trip
Verified Expedia guest review
10/10 Exceptional
October 8, 2022
A comfortable and quiet hotel
I had a really comfortable and quiet stay. It was very close to the train station and local amenities. I was pleased with it being a budget hotel but also exceeding my expectations. The staff were super friendly and made my stay great. A*
MISS Leanne
MISS Leanne, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 1, 2022
The bathroom in general is not clean and the window is not completely closed
Yaser
Yaser, 5-night family trip
Verified Expedia guest review
8/10 Very Good
September 30, 2022
G
G, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 22, 2022
Good location - needs to attend to some minor fail
Very good access to railway station and large, comfortable room with good wifi. Let down by tea/milk not being provided on first night - given on request, complimentary biscuits only on second night. I reported the bathroom strip light/shaver socket as not working on the first night and was assured it would be fixed the next day - it wasn't. The music from the nearby Bar might be unwelcome but finished by 10pm on Wed. night - may finish later Fri/Sat.
Tim
Tim, 1-night trip
Verified Hotels.com guest review
4/10 Fair
September 22, 2022
Arvindbhai
Arvindbhai, 1-night trip
Verified Hotels.com guest review
2/10 Poor
September 22, 2022
The location is very central and convenient for Crewe railway station and plenty of places to eat nearby. Nice big car park at the back with free parking but needs better lighting at night. The hotel itself is very dark and grim and dated with peeling/damp wallpaper at the top of the stairs. There is no lift but it isn’t advertised as has been pointed out previously. The room had a big burn on the carpet and the window wouldn’t shut so all the noise from the busy road below can’t be shut out. It would be a nightmare at the weekends as there is a busy pub next door and takeaways. The bedside lamp had nowhere to plug in and the bed made an ominous spring noise when I sat on it. There was excrement in the toilet and the towels were threadbare with holes in them. The TV worked, there were toiletries and tea and coffee in the room. The hot water takes 5 minutes to come through, I had a shower with someone else’s pubic hair so not very clean. The worst thing was that I had an overwhelming feeling of being unsafe that I couldn’t shake and I left after 5 hours to sleep on someone’s settee in a safe place. There needs to be investment and modernisation. The staff were nice enough but didn’t offer a refund or ask for further feedback when I left early although I said the room was not to my standard. I would not recommend staying here unless there is a significant improvement in the safety, cleanliness and standard of accommodation in general.
Kathryn
Kathryn, 1-night trip
Verified Expedia guest review
6/10 Good
September 19, 2022
matthew
matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 19, 2022
Esther
Esther, 1-night trip
Verified Expedia guest review
2/10 Poor
September 18, 2022
Location wise this was great but that was it's only plus.
Room very basic and separate bathroom was a pain.
Biggest pain, though, was cold shower.
Simon
Simon, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
September 16, 2022
A lovely hotel 30 seconds from the Railway Station. Friendly staff and small but comfy rooms. For the price, this hotel is very good.
John
John, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
September 10, 2022
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 5, 2022
Royal hotel
Really helpful receptionist. Had a drama with the tv not working in my room and got moved to another room with en-suite.
Only niggle, if I had stayed in the original room on 1st floor, over the bar, my musical appreciation would have been tested a tad due to the volume. Other than that, no dramas.
Phillip
Phillip, 2-night business trip
Verified Hotels.com guest review
6/10 Good
August 29, 2022
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
August 27, 2022
All Good👍
Very good value for money, had everything we needed for a stop gap for a long journey