2/10 Poor
September 10, 2023
Terribly tired hotel in need of a makeover.
This hotel is terrible. It was terrible 5yrs ago and i'm afraid to say nothing has changed, it is in desperate need of having some money spent on it, the rooms are very tired and old and the outside of the building matches. No AC in rooms and only a small fan was available for what turned out to be the hottest day/night of the year. Reception staff are really not interested if you complain about anything and everything seems too much like hard work for them to sort out. Our daughter was using the hotel as a wedding venue and on the morning of the wedding she was told that she had to check out because they'd forgotten to book her in for 2 nights, luckily disaster was averted but only with thanks to her sister who surrendered her booking for someone else. Complete shambles all round, Don't waste your money staying here.
Gill
Gill, 2-night family trip
Verified Hotels.com guest review