6/10 Good
January 19, 2025
Very basic, however with a smile ☺️
Although Amanda was very welcoming the guest house was very basic, which is okay as it was a budget stay, however we booked for two nights and once we had checked in and stayed one night we were asked if we could move to another room for the second night because they had received a late booking. We understand things happen however we are pensioners with two large bags who are traveling around the UK as tourists.
We were put in the attic room and carried our bags up three flights of stairs.
The second night we were moved to the lowest level and had to repack our bags and carry them down the stairs again
We would have liked to stayed in the first room however she asked us to move and felt a little uncomfortable to say no, however probably should have.
The breakfast is very basic and with the TV news channel on throughout in the breakfast room, the ambiance was not relaxing and the news was to loud.
Unfortunately not a good experience and although Amanda tries very hard to run a good guest house I would like to see her focus on the simple things that make the difference and a good feel factor
Verified traveler
2-night business trip
Verified Hotels.com guest review