I traveled to Montreal to celebrate my 30th birthday and choose to stay first time ever in Boxotel due to the Image of wellness,spa oriented concept. I came there to prioritize my health, relaxation and peace of mind throughout my stay, and all of that completely got ruined by the owner of the Boxotel .
At the time of checking out hour before 11am,I left my suitcase in the room for the staff to take it to the luggage room as instructed, and the rest of my time until catching my train,I decided to stay in hotel rooftop as discussed earlier with the owner . I had few little bags with me on the couch at the roof top that was completely empty the entire time, and when I returned from bathroom I was shocked to see was looking in my bag. When she saw me coming she started nervously asking me where is the cups from the room I stayed, I told her they are in the dishwasher, and then she asked me where is little bath salt jar, I said that I have used it on my arrival.(which was complementary, i asked before using)
When I was ready to leave for my train, I called to collect my luggage and she called me a liar because she didn’t find an empty jar of bath salt in a trash (shocking that she went through my trash) then she accused me of stealing that one time use little salt jar, and wants to charge me for it, I was in the rush to catch my train and she was not giving up my luggage until I told her to charge me for whatever she wants.