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Rocana Hotel

3.0 star property
Step into comfort with attentive staff while you enjoy easy access to local shops. Start your day with a delicious breakfast and make use of our convenient business services.

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Photo gallery for Rocana Hotel

Front of property
Reception
Minibar, in-room safe, desk, free WiFi
Lobby sitting area
Exterior
In the heart of a shopping district, Rocana Hotel invites you to unwind in its comfortable atmosphere. Savor a buffet breakfast, stay connected with in-room WiFi and take care of business at the on-site center. Guests have praised the multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Meeting room
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Minibar
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, free WiFi

Superior King Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Minibar
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, free WiFi

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

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P3,949 total
includes taxes & fees
Feb 25 - Feb 26
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About the neighborhood

Map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000

What's nearby

  • Kuantan City Mall - 2 min walk
  • East Coast Mall - 4 min walk
  • Darul Makmur Stadium - 14 min walk
  • Masjid Negeri - 18 min walk
  • Teluk Cempedak Beach - 6 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

Restaurants

  • ‪Nippon Sushi - ‬4 min walk
  • ‪Kemaman Kopitiam - ‬4 min walk
  • ‪Mee Yumee.Yumee - ‬2 min walk
  • ‪Restoran Ayam Penyet - ‬1 min walk
  • ‪喜阁 - ‬3 min walk

About this property

Rocana Hotel

When visiting Kuantan, Rocana Hotel is a great choice to consider. Free perks include WiFi and self parking.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 87 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 20 for adults and MYR 12 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan

Frequently asked questions

Does Rocana Hotel offer free cancellation for a full refund?

Yes, Rocana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rocana Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Rocana Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Rocana Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Are there restaurants at or near Rocana Hotel?

Yes, there's an onsite restaurant.

What's the area around Rocana Hotel like?

Rocana Hotel is in the heart of Kuantan, a short 2-minute walk from Kuantan City Mall and 4 minutes' walk from East Coast Mall.

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Rocana Hotel Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
Muhd Sazle, 1-night trip

10/10 Exceptional

Worth of money
Clean room, comfy bed, fantastic pillow, adequate space for rilex and strategic location
1-night trip

10/10 Exceptional

i will stay back if i come here to work again..
Sammuel, 2-night trip

8/10 Very good

Overall okay, just the WiFi signal is weak and the speed is slow.
Sai Hoh, 2-night trip

8/10 Very good

Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Peng Keong, 1-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Chong, 5-night trip

10/10 Exceptional

Siti Nor Khatijah, 1-night trip

8/10 Very good

Che Yee, 1-night trip

10/10 Exceptional

Karthigesu, 1-night trip

10/10 Exceptional

Wong, 1-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

Andrew, 1-night trip

2/10 Poor

Yusri, 1-night trip

10/10 Exceptional

Chong, 4-night trip

10/10 Exceptional

Lo Zheng, 1-night trip

10/10 Exceptional

Sue Ling, 2-night trip

8/10 Very good

Geok Moi, 4-night trip

10/10 Exceptional

Maznah, 1-night trip

8/10 Very good

The room is clean and quiet. This location is very convenient as well!
Eng Hock, 2-night trip

10/10 Exceptional

Zulkafli, 2-night trip

6/10 Good

-
David, 2-night trip

8/10 Very good

Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Hafiz Mursyidi Bin, 2-night trip

8/10 Very good

Leong Sze, 1-night trip

6/10 Good

Chok, 1-night trip