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Intercontinental Shanghai Wonderland, an IHG Hotel

Photo gallery for Intercontinental Shanghai Wonderland, an IHG Hotel

Exterior
Indoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Indoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
1 bedroom, premium bedding, memory foam beds, in-room safe
1 bedroom, premium bedding, memory foam beds, in-room safe

Overview of Intercontinental Shanghai Wonderland, an IHG Hotel

Intercontinental Shanghai Wonderland, an IHG Hotel

4.0 star property
4-star hotel in Songjiang District with 5 restaurants and spa
8.4 out of 10 Very Good
8.4/10 Very Good

51 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
5888 Chenhua Road, Songjiang District, Shanghai, 201619
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower
  • Television

Room options

About this area

What's nearby

  • In Songjiang District

Getting around

  • Hongqiao International Airport (SHA) - 44 min drive
  • Shanghai Hongqiao Railway Station - 25 min drive
  • Jinshan North Station - 27 min drive
  • Shanghai Songjian South Station - 29 min drive

Restaurants

  • 辰山山庄 - 7 min drive
  • 新陈家食堂 - 8 min drive
  • 秦安大酒店 - 12 min drive
  • 镭战大联盟真人cs - 3 min drive
  • Fairway Cafe - 11 min walk
Map

About this property

Intercontinental Shanghai Wonderland, an IHG Hotel

Bring the kids when you stay at Intercontinental Shanghai Wonderland, an IHG Hotel in Shanghai and they can enjoy the free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Commune, one of 5 restaurants, serves lunch and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 336 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

Working away

  • Business center
  • 6 meeting rooms
  • Conference center (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Rebalance SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Commune - Overlooking the garden, this buffet restaurant serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
She Shan Lounge - Onsite lobby lounge. Open daily.
Cai Feng Lou - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Quarry - This bar overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Mr.Fisher - This seafood restaurant overlooks the ocean. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 233 for adults and CNY 116.5 for children
  • Late check-in between noon and 6:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 5 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Intercontinental Shanghai Wonderland Hotel
Intercontinental Wonderland Hotel
Intercontinental Wonderland
Intercontinental Shanghai Wonderland
Intercontinental Shanghai Wonderland, an IHG Hotel Hotel
Intercontinental Shanghai Wonderland, an IHG Hotel Shanghai

Frequently asked questions

Does Intercontinental Shanghai Wonderland, an IHG Hotel offer free cancellation for a full refund?
Yes, Intercontinental Shanghai Wonderland, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Intercontinental Shanghai Wonderland, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Intercontinental Shanghai Wonderland, an IHG Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Intercontinental Shanghai Wonderland, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Intercontinental Shanghai Wonderland, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Intercontinental Shanghai Wonderland, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.
What is there to do at Intercontinental Shanghai Wonderland, an IHG Hotel and nearby?
Intercontinental Shanghai Wonderland, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Intercontinental Shanghai Wonderland, an IHG Hotel?
Yes, there are 5 onsite restaurants, featuring alfresco dining, Asian cuisine, and garden views.
Does Intercontinental Shanghai Wonderland, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Intercontinental Shanghai Wonderland, an IHG Hotel like?
Intercontinental Shanghai Wonderland, an IHG Hotel is located on the waterfront in Songjiang District. Popular attractions include Sheshan National Forest Park, which is 7 minutes away by car.

Reviews

8.4

Very Good

9.2/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Food was okay. Room service took over 2 hours to be delivered. No food options outside of the hotel. Check in takes a long time.
Casey, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Kyle, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice space for vacation
Overall it's good. The water curtain show looks great.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Unique view and setting, which did not disappoint. Everything else was, at best, underwhelming. Overpriced to start with, it constantly underdelivers on almost every moment of the stay. No-one to help with luggage, no food options on arrival (2:30pm), bar does not serve cocktails before 9pm, phone in room is not working (out of batteries), pool water is cold, room service gets the order wrong each time, etc... Nothing terrible, but nothing positive either.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Nice but overpriced
Very nice location and well done, but not much to do in the area and everything was very expenive. Went to Mr Fisher for dinner however for nearly ¥1000 rmb would of expected a little more and more than 1 complimentary drink. Worth seeing but wont be returning.
Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Ilove it
Excellent trip
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Did a two-day staycation in light of not being able to travel during covid and chose this hotel because it it’s unique design. Property is beautiful and excellently maintained. Staff are very kind. Did buffet breakfast at the G floor restaurant, room service for lunch, and dinner at the B15 restaurant and all were tasty and worth it. Simply enjoyed reading on the balcony, using the pool, watching the water shows on the property, and watching movies in the room. Made for a lovely weekend stay. Pricy, but worth it if you want to treat yourself to a one of a kind hotel stay.
2-night trip
Verified Expedia guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A unique and stylish hotel in Shanghai
You pay a premium for the unique setting and the view in the morning: the hotel really plays up to its mining theme in a stylish way. A lovely room in good nick. Take away the view and it’s similar to another five-star in the city. Friendly and helpful service on check-in and throughout the stay. Food was excellent in the Shanghai style restaurant, Caifenglou. Breakfast was high standard: good quality all round. Biggest drawback is that there’s not much nearby. Your going for the hotel itself.
Conor, 1-night family trip
Verified Hotels.com guest review