Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155
What's nearby
Lagoi Bay Lake - 8 min drive - 3.5 km
Bandar Bentan Telani Ferry Terminal - 8 min drive - 6.1 km
Plaza Lagoi - 9 min drive - 4.2 km
Lagoi Bay Beach - 9 min drive - 4.4 km
Ria Bintan Golf Club - 19 min drive - 9.1 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 17 miles/27.3 km
Singapore Changi Airport (SIN) - 28.4 miles/45.8 km
Free area shuttle
Free ferry terminal shuttle
Restaurants
Hook On Fusion Grill Bar & Seafood - 7 min drive
Pujasera Lagoi - 9 min drive
Warung Yeah - 11 min drive
Kelong Mangrove Restaurant - 23 min drive
The Dining Room - 9 min drive
About this property
Grand Lagoi Hotel Bintan
Grand Lagoi Hotel Bintan is a great choice for your beach stay in Bintan, putting you near activities like snorkeling and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Grand Cafe, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include a rooftop terrace, a poolside bar, and a fitness center.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
133 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17
Check-out time is noon
Special check-in instructions
This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Babysitting*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free offsite parking nearby
Transfers
Free ferry terminal shuttle*
Offsite
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children's club (surcharge)
Children's pool
Free local shuttle
Babysitting (surcharge)
Grocery/convenience store
What to do
Archery
Karaoke
Pool table
Beach nearby
Access to nearby outdoor pool
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Snorkeling nearby
Segway rentals/tours nearby
Working away
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Fitness center
An outdoor pool
Arcade/game room
Spa services
Reception hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Visual doorbell notification
Doorbell and phone notification
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 35
Well-lit path to entrance
Room amenities
Be entertained
40-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bar7 Rooftop Bar & Grill - Overlooking the ocean, this bistro specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for IDR 650000 per night
Children's club access is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.
Also known as
Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi Hotel By Willson
Grand Lagoi Hotel Bintan Hotel
Grand Lagoi Hotel Bintan Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel Bintan Hotel Bintan
Frequently asked questions
Does Grand Lagoi Hotel Bintan offer free cancellation for a full refund?
Yes, Grand Lagoi Hotel Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Lagoi Hotel Bintan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Lagoi Hotel Bintan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Lagoi Hotel Bintan?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Lagoi Hotel Bintan?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Grand Lagoi Hotel Bintan and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation nearby includes segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Grand Lagoi Hotel Bintan also has an arcade and a picnic area, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Grand Lagoi Hotel Bintan?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views.
Grand Lagoi Hotel Bintan Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
March 13, 2024
Charlene
Charlene, 2-night trip
Verified Expedia guest review
8/10 Very Good
February 15, 2024
Nil
Marliny
Marliny, 2-night family trip
Verified Expedia guest review
8/10 Very Good
January 4, 2024
Dirk
Dirk, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
September 10, 2023
Michael
Michael, 1-night trip
Verified Hotels.com guest review
6/10 Good
July 7, 2023
The stay was ok, too noise many a times.
Breakfast options are limited.
Not much options of dining nearby.
Bharat
Bharat, 1-night family trip
Verified Expedia guest review
8/10 Very Good
April 14, 2023
Natalie
Natalie, 2-night trip
Verified Expedia guest review
6/10 Good
April 10, 2023
Ordinary stay for a 4-star hotel
The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous.
Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids.
Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Sirsendu
Sirsendu, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
January 29, 2023
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Eric
Eric, 2-night family trip
Verified Hotels.com guest review
6/10 Good
January 27, 2023
The property was clean and huge located in an isolated place far away from all the happening places
The internet was disruptive though food was not that great
Samarth
Samarth, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
January 25, 2023
Nice break at Bintan
Big Room size and comfortable bed. Breakfast provided.
Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance
Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Ai Feng
Ai Feng, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
January 23, 2023
Samuel
Samuel, 2-night trip
Verified Hotels.com guest review
6/10 Good
January 2, 2023
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
SSI
SSI, 2-night trip
Verified Expedia guest review
8/10 Very Good
December 26, 2022
Peaceful option in Bintan
Apoorv
Apoorv, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 11, 2022
Clean and convenient
Yu Hsuan
Verified Expedia guest review
6/10 Good
May 8, 2022
There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Kanika
Kanika, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
December 30, 2019
Sahidah
Sahidah, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 19, 2019
We had a good rooms with negligible faults. Might consider to return if coming to Bintan
ABHalim
ABHalim, 2-night family trip
Verified Expedia guest review
8/10 Very Good
December 16, 2019
The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
November 21, 2019
Pravin
Pravin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
October 1, 2019
Good stay with few glutches
We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced:
1. Not many things to do around the hotel
2. Breakfast options were not too great
3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 22, 2019
Great hotel
Wilber
Wilber, 1-night family trip
Verified Hotels.com guest review
6/10 Good
June 11, 2019
Disappointing.
Booked a smoking room on hotels.com only to check in with hotel saying all rooms are non smoking. Balcony wasn't furnished and not ideal for smoking too when it is pouring. Free wifi is horrid. Best joke, bottle openers are not available and must call housekeeping whenever you needed a bottle opened. Last time here.
Alvin
Alvin, 4-night romance trip
Verified Hotels.com guest review
8/10 Very Good
May 28, 2019
Clean and new.
However, the surrounding is very undeveloped and secluded.
Verified traveler
4-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 26, 2019
location good, options close for food and beverage