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Planet Holiday Hotel & Residence

Photo gallery for Planet Holiday Hotel & Residence

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Planet Holiday Hotel & Residence

Planet Holiday Hotel & Residence

4.0 star property
4-star hotel in Batam with 4 restaurants and spa
8.2 out of 10 Very Good
8.2/10 Very Good

216 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jl. Raja Ali Haji, Sei Jodoh, Batam, 29432
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
For families
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • On the boardwalk
  • Nagoya Hill Mall - 1 min drive
  • Harbour Bay Ferry Terminal - 3 min drive
  • Grand Batam Mall - 4 min drive
  • BCS Mall - 3 min drive
  • Batam Center Shopping Area - 7 min drive
  • Batam Centre Ferry Terminal - 7 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive
  • Seletar Airport (XSP) - 21 miles/33.7 km
  • Singapore Changi Airport (SIN) - 14.1 miles/22.7 km
  • Free area shuttle
  • Airport drop-off service

Restaurants

  • Martabak Har - 4 min walk
  • McDonald's - 3 min walk
  • Top 21 Resto & Lounge - 1 min walk
  • Bakso & Mie Ayam Priangan - 6 min walk
  • KFC - 5 min walk
Map

About this property

Planet Holiday Hotel & Residence

Putting you within a 10-minute drive of Batam Centre Ferry Terminal, Planet Holiday Hotel & Residence features a nightclub and offers airport drop-off service (available 24 hours) for IDR 150000 per vehicle. Guests can visit the spa to be pampered with massages, aromatherapy, or reflexology, and KK Sky View, one of 4 restaurants, serves international cuisine and is open for dinner. Other features of this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers love the location and spacious guestrooms.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 282 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 6 AM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off on request (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Free local shuttle

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

KK Sky View - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
De Venus - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Shiang Palace - This restaurant specializes in Chinese cuisine and serves dinner only.
Arirang - This restaurant specializes in Korean cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 110000 for adults and IDR 60000 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Frequently asked questions

Does Planet Holiday Hotel & Residence offer free cancellation for a full refund?
Yes, Planet Holiday Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Planet Holiday Hotel & Residence?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Planet Holiday Hotel & Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Planet Holiday Hotel & Residence?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Planet Holiday Hotel & Residence?
Yes, there's free self parking.
Is airport shuttle service offered by Planet Holiday Hotel & Residence?
Yes, a shuttle from the hotel to the airport is available. The charge is IDR 150000 per vehicle.
What are the check-in and check-out times at Planet Holiday Hotel & Residence?
You can check in from 2 PM - 6 AM. Check-out time is noon.
What is there to do at Planet Holiday Hotel & Residence and nearby?
Planet Holiday Hotel & Residence has a nightclub and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Planet Holiday Hotel & Residence?
Yes, there are 4 onsite restaurants, featuring international cuisine.
Does Planet Holiday Hotel & Residence have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Planet Holiday Hotel & Residence have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Planet Holiday Hotel & Residence like?
Planet Holiday Hotel & Residence is located on the boardwalk, a short 12-minute walk from Nagoya Hill Mall and 20 minutes' walk from Harbour Bay Ferry Terminal. Travelers say the area is walkable and good for shopping.

Reviews

8.2

Very Good

8.0/10

Cleanliness

8.3/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Kim Chye, 1-night trip
Verified Hotels.com guest review

6/10 Good

Satisfactory
Bath tub stopper can’t operate.
Seah, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Didier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jim, 6-night trip
Verified Expedia guest review

6/10 Good

Weak and Unstable WiFi. Have to switch hotel as room and lobby Wifi is very unstable. Have to resort to mobile data. Heard this in the earlier comments. But choose to stay, now regretted. Laundry only delivered when you call up to pay -unexpected service in grand hotel like this. Gym equipment missing links , weights are all over the place. Messy
CHEE KWONG, 8-night business trip
Verified Expedia guest review

4/10 Fair

Don’t go
Dirty & smelling of smoke
Shane, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Basin was slow for drainage water. Toilet bowl flushing was bad.
Seah, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

chantelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value for money.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review