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Pillows Hotel

3.5 star property
Hotel with restaurant, near Ayala Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pillows Hotel

In-room safe, desk, free WiFi, bed sheets
Lobby sitting area
Coffee shop
Private kitchenette
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Gym
  • Laundry facilities
  • Free parking
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
  • Free self parking
The price is P1,273
P1,436 total
includes taxes & fees
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
LCD TV
Pillow menu
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Suite

In-room safe, desk, free WiFi, bed sheets

Premier Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Reception

Amber Hotel - Cebu

Free breakfast
Free parking
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (28)
The price is P2,346
P2,879 total
includes taxes & fees
Dec 24 - Dec 25
Amber Hotel - Cebu
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About the neighborhood

Map
Gov. M. Roa Street, (Previously Kamuning St.), Cebu, Cebu, 6000

What's nearby

  • Osmeña Fountain Circle - 3 min walk
  • Mango Square - 5 min walk
  • Ayala Center - 4 min drive
  • SM City Cebu - 5 min drive
  • Waterfront Cebu City Casino - 5 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pungko-Pungko sa Fuente - ‬1 min walk
  • ‪Feria - ‬2 min walk
  • ‪Khuyz Eatery - ‬6 min walk
  • ‪Alejandro's Crispy Pata - ‬6 min walk
  • ‪KFC Fuente Osmena Circle, Cebu City - ‬3 min walk

About this property

Pillows Hotel

When you stay at Pillows Hotel, you'll be just a 5-minute drive from Ayala Center and Magellan's Cross. Guests can visit the fitness center for a workout or grab a bite to eat at Pillows Hotel Cafe, which serves breakfast, lunch, and dinner. Also, SM City Cebu and Waterfront Cebu City Casino are within a short drive. Fellow travelers say good things about the overall property condition.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–1:00 PM
  • Restaurant
  • Coffee shop
  • Room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Pillows Hotel Cafe - This café serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: PHP 1000.00 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately PHP 250.00 for adults and PHP 250.00 for children
  • Airport shuttle service is offered for an extra charge of PHP 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge of PHP 500 (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards.
Cashless transactions are available.

Also known as

Pillows Hotel Cebu
Pillows Cebu
Pillows Hotel Cebu Island/Cebu City
Pillows Hotel Cebu
Pillows Hotel Hotel
Pillows Hotel Hotel Cebu

Frequently asked questions

Does Pillows Hotel offer free cancellation for a full refund?
Yes, Pillows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pillows Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pillows Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Pillows Hotel?
Yes, an airport shuttle is available. The charge is PHP 1250 per vehicle one-way.
What are the check-in and check-out times at Pillows Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of PHP 500 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Pillows Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.
What is there to do at Pillows Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Pillows Hotel?
Yes, there's an onsite restaurant, Pillows Hotel Cafe.
What's the area around Pillows Hotel like?
Pillows Hotel is a short 3-minute walk from Osmeña Fountain Circle and 5 minutes' walk from Mango Square.

Pillows Hotel Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ninfa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This Hotel Wants All Your Money With Little Return
Pros: Staff Customer Service 100% Cons: The hotel policy is to charge you for early check-in ($500), lost room card ($500), extra toilet paper, shampoo, conditioner and bring your own trash liner because there are none for the trash dispensers. While the staff is very kind, when you give pushback on these additional charges, they kindly quote company policy, and that there is no wiggle room. The location of the hotel is questionable at best. Do not allow the low price to fool you. We recommend that you pay a little extra and seek elsewhere, buyer beware. Again the staff was very kind. That is the only positive thing about this location.
4-night business trip
Verified Hotels.com guest review

4/10 Fair

Air conditioner wasn't working and wifi is on and off although the hotel staff was very helpful but they have limits of what they can do in their logistics. Owner should upgrade those facilities. Disappointed that it was rate 8 in Agoda but has not uphold it in reality
Troy, 4-night trip
Verified Expedia guest review

8/10 Very Good

So far i enjoyed our stay, staffs were friendly and accomodating. Easy to deal with. Though the cr was small but overall, we enjoyed our short stay.
Rhyan King, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jehanna Lou, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Marie Car, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kasper, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Trezzalyn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jehanna Lou, 3-night trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamien, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and accomodating staffs
Trezzalyn, 3-night family trip
Verified Expedia guest review

4/10 Fair

The WIFI was very slow during the Day and not available at all in the evening. This was important to me.
Robert, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jan-Olof, 3-night trip
Verified Expedia guest review

4/10 Fair

The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malou, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside.
Kris, 3-night trip
Verified Hotels.com guest review

6/10 Good

Emilio, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Decent and cheap
Reasonable hotel but quite basic. Close to Robinsons Mall at The centre of Cebu with lots of eating places to choose from and a reasonable spit to be based for tours
Phill, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Big cold room with no view.
Neal Gerard, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff were very polite and helpful.
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Charissa, 1-night trip
Verified Hotels.com guest review