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Pillows Hotel

3.5 star property
Hotel with restaurant, near Ayala Center

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Photo gallery for Pillows Hotel

In-room safe, desk, free WiFi, bed sheets
Property amenity
Exterior
Daily full breakfast (PHP 250.00 per person)
Private kitchenette
In the heart of Capitol Site, Pillows Hotel Cafe serves up delicious meals from breakfast to dinner. Enjoy a coffee or snack at the cafe, work out in the gym, and connect with free WiFi. Guests rave about this hotel's overall condition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Gym
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
  • Free self parking
The current price is P1,463
P1,650 total
includes taxes & fees
Jun 5 - Jun 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Desk
In-room massage
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
LCD TV
Pillow menu
Private bathroom
Free bottled water
Cable channels
In-room safe
Desk
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Desk
In-room massage
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Suite

In-room safe, desk, free WiFi, bed sheets

Premier Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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8.8 out of 10, Excellent, 678 reviews
The price is P2,322
P2,734 total
includes taxes & fees
Jun 2 - Jun 3
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About the neighborhood

Map
Gov. M. Roa Street, (Previously Kamuning St.), Cebu City, Cebu, 6000

What's nearby

  • Mango Square - 2 min walk - 0.2 km
  • Osmeña Fountain Circle - 3 min walk - 0.3 km
  • Ayala Center - 3 min drive - 1.9 km
  • Waterfront Cebu City Casino - 4 min drive - 2.6 km
  • SM City Cebu - 5 min drive - 2.9 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pungko-Pungko sa Fuente - ‬1 min walk
  • ‪Feria - ‬2 min walk
  • ‪Khuyz Eatery - ‬6 min walk
  • ‪Alejandro's Crispy Pata - ‬5 min walk
  • ‪KFC Fuente Osmena Circle, Cebu City - ‬3 min walk

About this property

Pillows Hotel

When you stay at Pillows Hotel, you'll be just a 5-minute drive from Colon Street and Ayala Center. Guests can visit the fitness center for a workout or grab a bite to eat at Pillows Hotel Cafe, which serves breakfast, lunch, and dinner. Also, SM City Cebu and Waterfront Cebu City Casino are within a short drive. Fellow travelers say good things about the overall property condition.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–1:00 PM
  • Restaurant
  • Coffee shop
  • Room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Pillows Hotel Cafe - This café serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: PHP 1000.00 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately PHP 250.00 for adults and PHP 250.00 for children
  • Airport shuttle service is offered for an extra charge of PHP 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge of PHP 500 (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Pillows Hotel Cebu
Pillows Cebu
Pillows Hotel Cebu Island/Cebu City
Pillows Hotel Hotel
Pillows Hotel Cebu City
Pillows Hotel Hotel Cebu City

Frequently asked questions

Does Pillows Hotel offer free cancellation for a full refund?

Yes, Pillows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pillows Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pillows Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Pillows Hotel?

Yes, an airport shuttle is available. The charge is PHP 1250 per vehicle one-way.

What are the check-in and check-out times at Pillows Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of PHP 500 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Pillows Hotel?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.

What is there to do at Pillows Hotel and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Pillows Hotel?

Yes, there's an onsite restaurant, Pillows Hotel Cafe.

What's the area around Pillows Hotel like?

Pillows Hotel is a short 4-minute walk from Osmeña Fountain Circle and 4 minutes' walk from Cebu Doctor's University Hospital.

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Pillows Hotel Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

good hotel
4-night trip

6/10

Check in was good, 1 hour ahead of time. The room was ok, but there was and still is an issue with the AC unit outside the room. At night, the condensate from the units above my room drip onto the unit outside my room and onto the roof below, causing a loud noise during the night. This was reported several times to Reception; maintenance attempted to rectify the issue, however the problem was reoccurring. The breakfast service is outstanding, very prompt and efficient, the hotel really excelled in this area! The room itself is a little outdated, showing signs of wear and tear, the side lampshades were mouldy, the shroud around the internal AC unit was showing signs of rust, the fins appear to be dirty, again another maintenance issue that needs to be addressed.
3-night trip

8/10

So far i enjoyed our stay, staffs were friendly and accomodating. Easy to deal with. Though the cr was small but overall, we enjoyed our short stay.
2-night trip

10/10

Friendly and accomodating staffs
3-night trip

8/10

No coffee not tea spoon but good
3-night trip

8/10

Very nice, good attitude, environment friendly, cool style. Unfortunately the gym was out of order, that would have been nice to know in advance.
1-night trip

4/10

Air conditioner wasn't working and wifi is on and off although the hotel staff was very helpful but they have limits of what they can do in their logistics. Owner should upgrade those facilities. Disappointed that it was rate 8 in Agoda but has not uphold it in reality
4-night trip

4/10

The WIFI was very slow during the Day and not available at all in the evening. This was important to me.
2-night trip

2/10

Pros: Staff Customer Service 100% Cons: The hotel policy is to charge you for early check-in ($500), lost room card ($500), extra toilet paper, shampoo, conditioner and bring your own trash liner because there are none for the trash dispensers. While the staff is very kind, when you give pushback on these additional charges, they kindly quote company policy, and that there is no wiggle room. The location of the hotel is questionable at best. Do not allow the low price to fool you. We recommend that you pay a little extra and seek elsewhere, buyer beware. Again the staff was very kind. That is the only positive thing about this location.
4-night trip

4/10

The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible.
3-night trip

4/10

Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside.
3-night trip

8/10

2-night trip

8/10

2-night trip

10/10

1-night trip

10/10

2-night trip

10/10

2-night trip

4/10

Værelset er ok og rimeligt rent og udsigten var ind i et buskads MEN morgenmaden var så ringe og lille mængde at man var sulten når man forlod sin morgenmad det er IKKE ok eksempel 2 skiver skinke 1 toastbrød delt i 2 3 stk smør 1x1 cm og en kop instant kaffe og omelet af et æg til en fuldvoksen dansker 😱👎det er sgu ikke i orden med venlig hilsen Jan Brøndum holm
7-night trip

10/10

2-night trip

10/10

2-night trip

10/10

1-night trip

10/10

1-night trip

10/10

Alles rund um top Service, sauber und sehr zentral. Personal war sehr zuvorkommend, Preis-Leistungsverhältnis war nicht zu übertreffen. Habe mich sehr wohlgefühlt und kann es wirklich jedem nur empfehlen ❤️

10/10

3-night trip

10/10

1-night trip

8/10

2-night trip