The hotel was clean and comfortable, and the service was very friendly and helpful. The Matterhorn view balcony was amazing if you can afford the upgrade, and you have a similar view from the breakfast room. We really enjoyed the breakfast spread, and they had great coffee and cappuccino. This location is optimal for skiers. It’s a very short walk to the gondola to Furi, Schwarzsee, and on up (easy transfer to the Matterhorn glacier paradise when you want to go that far). After the first couple days when we had a long walk and bus ride from othe parts of the mountain, we starting taking the gondola back down when we were done skiing, and it was so nice and easy. We did have a 10+ minute walk to dinner each night, but if proximity to the slopes is your priority then this location is amazing. My husband noticed the bed was a little shorter than we’re used to in the US, so this could be an issue for really tall people. The double bed was 2 twin beds pushed together with separate comforters, and we appreciated the extra space.