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Hotel Helvetia

2.0 star property
Ski hotel with ski storage, near Zermatt–Sunnegga Funicular

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Hotel Helvetia

Photo gallery for Hotel Helvetia

Exterior
Balcony
Property entrance
In-room safe, blackout drapes, free WiFi, bed sheets
Free daily buffet breakfast

Overview of Hotel Helvetia

7.4

Good

Property highlights

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk
  • Non-smoking
Map
Bahnhofstrasse 72, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski rentals and lessons
  • Ski storage
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • ATM/banking services
  • Multilingual staff
  • Gift shops/newsstands
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower
  • Cable TV service

Room options

View all photos for Economy Twin Room

In-room safe, blackout drapes, free WiFi, bed sheets

Economy Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

In-room safe, blackout drapes, free WiFi, bed sheets

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double Room

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

  • 70 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • Brown Cow - pub - 1 min walk
  • Walliserkanne Zermatt - 2 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 1 min walk
  • Whymper-Stube - 1 min walk
  • Elsie's Bar - 1 min walk
Map

About this property

Hotel Helvetia

At Hotel Helvetia, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. Skiers will appreciate access to ski storage, rentals, and lessons.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 16
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive key retrieval information
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ziplining nearby
  • Sledding nearby

Services

  • 24-hour front desk
  • Multilingual staff
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk

Ski

  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Helvetia - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Does Hotel Helvetia offer free cancellation for a full refund?
Yes, Hotel Helvetia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Helvetia?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Helvetia?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Helvetia?
Sorry, there's no onsite parking at Hotel Helvetia.
What are the check-in and check-out times at Hotel Helvetia?
You can check in from 2:00 PM - midnight. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Helvetia and nearby?
Have fun with onsite winter activities like skiing.
Are there restaurants at or near Hotel Helvetia?
Yes, Restaurant Helvetia offers Thai cuisine.
What's the area around Hotel Helvetia like?
Hotel Helvetia is in Zermatt City Centre, a short 5-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Zermatt–Sunnegga Funicular.

Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

Great hotel, balcony over the street with lovely views. Unfortunately, it’s situated beside a very noisy couple of pubs which stay open late. We stayed on a Friday, so if you stay here, expect lots of noise if staying over a weekend even in the street long after pubs have closed. Ear plugs work wonders! 👍
Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Weichun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Satomi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Really great view of the town from my balcony. Right in the town center with easy access to shops and restaurants! Room was perfect for my needs.
John, 3-night trip
Verified Expedia guest review

2/10 Poor

Leighann, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ritu, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location in the middle of town
Jackie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 6-night trip
Verified Expedia guest review

8/10 Very Good

Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!
Kenneth, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Value for Money in Zermatt
Friendly lady boss reception and housekeeping. Clean pillows and bed linens. Good water pressure with warm water for showing. WiFi working well. Hotel is a little old and dated and in need of some maintenance but otherwise we had a comfortable stay and it was value for money.
Chee Kiong, 2-night family trip
Verified Hotels.com guest review