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Astoria Lucerne

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Reception
Minibar, in-room safe, soundproofing, rollaway beds
Minibar, in-room safe, soundproofing, rollaway beds
Minibar, in-room safe, soundproofing, rollaway beds
Minibar, in-room safe, soundproofing, rollaway beds

Overview of Astoria Lucerne

Astoria Lucerne

4.0 star property
4-star hotel in Lucerne with 4 restaurants and 3 bars/lounges

8.4/10 Very Good

483 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is P 13,820
Price available on 12/3/22
Map
Pilatusstrasse 29, Lucerne, 6003
Main amenities
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Nightclub
  • Rooftop terrace
  • Health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Rollaway/extra beds
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • Burgenstock - 31 min drive

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne Station - 6 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Luzern Sgv Station - 12 min walk

Restaurants

  • Pacifico - 3 min walk
  • Angkor Take Away - 3 min walk
  • Pastarazzi - 3 min walk
  • Hotel Restaurant Stern - 4 min walk
  • Dean&david - 4 min walk

About this property

Astoria Lucerne

Astoria Lucerne features a nightclub and a rooftop terrace. Guests can visit the health club for a workout or enjoy Thai cuisine at Thai Garden, one of 4 restaurants. Fellow travelers say good things about the comfortable beds and restaurant.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 45 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting rooms
  • Conference space (11840 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • Nightclub

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Thai Garden - This restaurant specializes in Thai cuisine.
La Cucina - This restaurant specializes in Italian cuisine.
Mekong - This restaurant specializes in Asian cuisine.
Pacifico - This restaurant specializes in Mexican cuisine.
Penthouse - Onsite rooftop bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Children & extra beds

  • Rollaway beds are available for CHF 60.0 per night

Parking

  • Self parking costs CHF 45 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Frequently asked questions

Does Astoria Lucerne offer free cancellation for a full refund?
Yes, Astoria Lucerne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Astoria Lucerne?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Astoria Lucerne?
Sorry, pets aren't allowed.
Is parking offered on site at Astoria Lucerne?
Yes. Self parking costs CHF 45 per night. Parking spots may be limited.
What are the check-in and check-out times at Astoria Lucerne?
You can check in from 3 PM - 5:30 AM. Check-out time is noon.
Is there an onsite casino at Astoria Lucerne?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (17-min walk) is nearby.
What is there to do at Astoria Lucerne and nearby?
Astoria Lucerne has 3 bars and a nightclub, as well as a health club.
Are there restaurants at or near Astoria Lucerne?
Yes, there are 4 onsite restaurants, featuring Thai cuisine. Nearby restaurants include Hotel Restaurant Stern (4-min walk), dean&david (4-min walk), and Basilico (4-min walk).
What's the area around Astoria Lucerne like?
Astoria Lucerne is a short 6-minute walk from Lucerne Station and 6 minutes' walk from Chapel Bridge. Travelers recommend the hotel for its central location.

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

Too pricey for what it is.
It has a great location but it's not worth the price. It's fairly no-frills busunessy style hotel. The rooms don't have a proper wardrobe. The gym is so small it's not worth calling it a gym. The staff are friendly and ready to help with the basics. None of the associated restaurants and bar let you put your bill on the room number. It only has one lift that serves many floors and rooms. At breakfast you need to hold on to your plates the far too many syaff are so eager to clear away.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place and breakfast was fabulous!
Chuck, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Alison, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Douglas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Megan, 1-night trip
Verified Expedia guest review

2/10 Poor

The air conditioning does not work. I even complained at the front desk and asked for it to be fixed while we were away, but we came back to a poorly-functioning air-conditioner. The room felt extremely stuffy and had a very heavy smell. There are several other hotels closer to the train station I would recommend. The breakfast was not good. Very basic options, and one of the boiled eggs I opened was spoiled.
EMMA, 2-night family trip
Verified Expedia guest review

8/10 Very Good

rooms are clean and beds are comfy. The way that showers are built can really limit your movement and are somewhat dangerous. Over the weekend there is a club on top of the building, you can hear the music up until 3 am. If you are a light sleeper do not book this hotel on those days. The setup for the breakfast is quite messy during high season.
Marlene, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
As always service delivered on expected level of profesionalism.
Darko, 2-night business trip
Verified Hotels.com guest review

6/10 Good

This hotel did not seem like a 4 star hotel to me. It also didn't appear much like its pictures. It had an odd lay out, like it had been an apartment building or something else at one time. We had problems with not being able to shut the cold air off no matter the directions from the staff. The bathroom didn't have a door to it and was separated from the sleeping area only by a glass partition that let light in . My husband became sick while here and the desk was unable to help find a doctor or assist me in figuring how to get a line out to call our travel insurance.
Nancy, 2-night romance trip
Verified Orbitz guest review