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Schweizerhof Zermatt

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1 bedroom, premium bedding, minibar, in-room safe
Indoor pool
Indoor pool
Indoor spa tub
1 bedroom, premium bedding, minibar, in-room safe

Overview of Schweizerhof Zermatt

Schweizerhof Zermatt

4.5 star property
Luxury hotel in Zermatt City Centre with spa and indoor pool

9.2/10 Superb

113 verified guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Bathtub
Bahnhofstrasse 5, Zermatt, VS, 3920

Guests rated this location 9.6/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • EuroAirport Airport (BSL) - 109.4 miles/176.1 km
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt (QZB-Zermatt Train Station) - 2 min walk
  • Zermatt Station - 3 min walk


  • Walliserkanne Zermatt - 2 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 2 min walk
  • Hotel Alex - 1 min walk
  • Le Petit Royal - 1 min walk
  • Golden India - 2 min walk

About this property

Schweizerhof Zermatt

Located near a train station, Schweizerhof Zermatt is a great choice for a stay in Zermatt. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body treatments, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and breakfast.


English, French, German, Greek, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 5 floors


  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage


  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator


  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • iPad
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Renovations and closures

The property is closed between September 29 and December 19.


  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.


<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Frequently asked questions

Is Schweizerhof Zermatt currently open?
The property is closed between September 29 and December 19.
Does Schweizerhof Zermatt offer free cancellation for a full refund?
Yes, Schweizerhof Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Schweizerhof Zermatt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Schweizerhof Zermatt?
Yes, there's an indoor pool.
Are pets allowed at Schweizerhof Zermatt?
Yes, dogs are welcome. There's a charge of CHF 30 per pet, per night. Food and water bowls are available.
Is parking offered on site at Schweizerhof Zermatt?
Sorry, there's no onsite parking at Schweizerhof Zermatt.
What are the check-in and check-out times at Schweizerhof Zermatt?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Schweizerhof Zermatt and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Schweizerhof Zermatt also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Schweizerhof Zermatt?
Yes, there's an onsite restaurant.
What's the area around Schweizerhof Zermatt like?
Schweizerhof Zermatt is in Zermatt City Centre, a short 2-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Zermatt–Sunnegga Funicular. Travelers say this hotel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

It was just perfect vacation. Hotel located 2 minutes of walk from train station. The staff was very kind and breakfast was excellent. Hotel is in the Main Street and lots of good restaurants and shopping. I truly enjoyed staying at this hotel and loved Swiss hospitality Hotel has also one of the best sauna facility.
young, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel stay!
I recently stayed at the hotel. The room was very clean and comfortable. I was traveling in Switzerland for a few weeks and found this hotel to have the most comfortable bed. The staff was friendly. It was warm outside and there is no AC. Ask for a fan, which worked out perfectly. The breakfast buffet was good. Location is outstanding - 5 min walk to train station. The only negative is the outside music played. It was warm so you have to keep your window open. The music plays from 12-6 daily. I did not find this to be relaxing at all. Maybe ask for a street facing view if you want to avoid the music.
Leslie, 3-night trip with friends
Verified guest review

10/10 Exceptional

Perfect location, and enjoyed the spa area.
Michael, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Nigel, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Schweiterhof lobby is a short walk from the train station. The hotel is convenient to the shops and restaurants , and even the Coop store. The train to the ski lifts is a short walk or taxi ride. The reception staff are warm and helpful, making their guests feel at home. The spa is excellent and an enjoyable break. There are excellent restaurants on site, including fondue at the Cheese Factory. Rooms are first class with comfortable bedding and amenities. It’s a great location to stay in Zermatt!
Howard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location
Stephanie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

nizar, 2-night trip
Verified guest review

10/10 Exceptional

Great visit.
David, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Overall a wonderful experience
Overall, the Schweizerhof is a wonderful hotel and experience. The staff is excellent, my top floor room was very well appointed, and the breakfast is truly superior. Areas that can be improved include the dinner menu and wifi. The dinner menu is not bad by any means, but I would have liked to see some higher end culinary selections to match their excellent wine selection (e.g. Masseto and Chateau Margaux). The open wifi scheme (i.e. no login) that too many hotels are now adopting was particularly frustrating on both phones which would disconnect without reason and sometimes no "sign-in" indicator leading to even more frustration. On a final note, my room was close to the elevator shaft that is somewhat noisy, so I recommend asking for a room away from that end of the hotel. To be clear after some negative comments, this is an Excellent hotel I would recommend to anyone.
Peter, 5-night trip
Verified guest review

10/10 Exceptional

Amazing location
Beautiful hotel in an ideal location. Recently updated, both the room and public spaces were modern and extremely clean. Gym is adequate for a hotel stay and the included breakfast is fantastic. Great service all around. Location is 2 minutes from the train station so easy to carry bags. Highly recommended.
David, 3-night trip
Verified guest review