Raffles Jakarta

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Pool
Outdoor pool
Pool
Suite, 1 King Bed (Artist) | Room

Overview of Raffles Jakarta

UNESCO Sustainable Travel Pledge

Raffles Jakarta

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Lotte Shopping Avenue

9.6/10 Exceptional

89 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In Kuningan
  • Grand Indonesia - 21 min drive
  • Taman Mini Indonesia Indah - 31 min drive
  • Pantai Pasir Putih PIK 2 - 48 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 26 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive
  • Jakarta Tanah Abang Station - 4 min drive
  • Jakarta Palmerah Station - 5 min drive
  • Jakarta Tebet Station - 5 min drive
  • Stasiun MRT - Setiabudi - 28 min walk
  • Airport shuttle (surcharge)

About this property

Raffles Jakarta

5-star luxury hotel in the heart of Kuningan
Take advantage of a roundtrip airport shuttle, a poolside bar, and shopping on site at Raffles Jakarta. Indulge in a body treatment, reflexology, and a massage at Raffles Spa, the onsite spa. The onsite international cuisine buffet restaurant, Arts Café by Raffles, features brunch. Aerobics classes and yoga classes are offered at the health club; Raffles Jakarta also has 2 coffee shops/cafes, a garden, and a playground. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool, with cabanas
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and access to a nearby health club
  • Concierge services, massage treatment rooms, and luggage storage
  • Guest reviews say good things about the helpful staff and overall condition
Room features
All 173 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LED TVs with premium channels and DVD players
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 173 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 7 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Shopping
  • Access to nearby health club

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Malay

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Raffles Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Arts Café by Raffles - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Writers Bar - This bar specializes in international cuisine and serves breakfast, lunch, and light fare. Happy hour is offered. Open daily.
Navina Pool Bar - This bar specializes in international cuisine and is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 25 for adults and USD 12.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 62 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night

Parking

  • Valet parking costs USD 7 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Frequently asked questions

Does Raffles Jakarta offer free cancellation for a full refund?
Yes, Raffles Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Raffles Jakarta?
As of October 2, 2022, prices found for a 1-night stay for 2 adults at Raffles Jakarta on October 20, 2022 start from P 13,230, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Raffles Jakarta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Raffles Jakarta?
Yes, there are 2 outdoor pools and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Raffles Jakarta?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Raffles Jakarta?
Yes, there's free self parking.
Is airport shuttle service offered by Raffles Jakarta?
Yes, an airport shuttle is available. The charge is USD 62 per vehicle one way.
What are the check-in and check-out times at Raffles Jakarta?
You can check in from 2 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Raffles Jakarta and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Raffles Jakarta also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near Raffles Jakarta?
Yes, Arts Café by Raffles offers alfresco dining, international cuisine, and garden views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Bakso Solo Samrat (4-min walk), Imperial Chef (4-min walk), and Papa Tom Yam (4-min walk).
Does Raffles Jakarta have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Raffles Jakarta like?
Raffles Jakarta is in Kuningan, a short 7-minute walk from Kuningan City Mall and 3 minutes' walk from ITC Kuningan.

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Generally an excellent hotel. What I did not like was some guests wandering round the hotel restaurants and other public areas in their pyjamas/nighty/dressing gowns. That's not what I expected at Raffles or any other five star hotel. Otherwise, my wife and I had a pleasant stay.
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hidden gem
The best garden in town
Rama, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend...
This hotel has it all. It was my partners birthday and they went above and beyond with spoiling her. I would totally recommend to upgrade to the suites. The hotel had a promotion on including free unlimited un-alcoholic drinks / butler and suite for an additional $1M IDR per night. Very good value. There is a sincerity to the staff in all departments. The breakfast is fabulous. It is more focused on catering for the Asian cuisine, however if you want a western breakfast, all you have to do is ask. They even have pork bacon! The bar is beautiful downstairs..... if you are a gold Zomato member you can have the package of buy 2 get 2 free. There is a superb steak restaurant just opposite- Ruth Chris. FYI they do a BYO, defo worth it as there wines are very expensive. Pool is stunning, the little touches help. Was provided water straight away and asked if I wanted some sunscreen....
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Wonderful stay
Wonderful stay, amazing room, reception staff were fantastic. Only downside was the service in restaurants - slow and sometimes rude
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service is excellent, breakfast is a lot of variety
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything gorgeous started from the staff to the Decorative marble Thank you Raffles
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MEI WAH, 3-night business trip
Verified Hotels.com guest review