Mandarin Oriental Jakarta

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Outdoor pool
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Overview of Mandarin Oriental Jakarta

Mandarin Oriental Jakarta

5.0 star property
Luxury hotel with outdoor pool, near Grand Indonesia

9.2/10 Superb

186 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Central Jakarta
  • Bundaran Hi - 2 min walk
  • Grand Indonesia - 7 min walk
  • Taman Suropati - 14 min walk
  • National Monument - 31 min walk
  • Plaza Indonesia - 1 min drive
  • Sarinah Mall - 1 min drive
  • Thamrin City Shopping Mall - 9 min drive
  • Golden Triangle - 2 min drive
  • National Museum of Indonesia - 2 min drive
  • Jakarta World Trade Center - 2 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 30 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 59 min drive
  • Jakarta Sudirman Station - 10 min walk
  • BNI City Station - 14 min walk
  • Jakarta Karet Station - 18 min walk
  • Stasiun MRT - Setiabudi - 20 min walk
  • Airport shuttle (surcharge)

About this property

Mandarin Oriental Jakarta

Putting you within a 10-minute drive of Bundaran Hi, Mandarin Oriental Jakarta features a nightclub and offers an airport shuttle (available 24 hours) for USD 60 per vehicle. You can indulge in Swedish massages or body wraps, and French cuisine is served at Lyon, which is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and nearby shopping.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 272 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi (speed: 50+ Mbps) in rooms*

Parking

  • Free secured onsite self parking
  • Secured onsite valet parking (USD 15 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Nightclub
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Composting

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and body wraps.

Dining

Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 10 per day (rates may vary)
  • WiFi is available in public areas for USD 10 per 24-hour period (rates may vary)
  • Breakfast costs between USD 22 and USD 22 for adults, and USD 11 and USD 11 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way, Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from March 16 2022 to June 30 2022 (dates subject to change):
  • Spa/Beauty services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 52.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Secured valet parking costs USD 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta Jakarta
Mandarin Oriental Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.5/10

Eco-friendliness

8/10 Very Good

Omri, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eiko, 7-night business trip
Verified Hotels.com guest review

8/10 Very Good

top brand with still space to improve
+: good location; exceptional good personal services; spacious and clean rooms; good breakfast; -: toilet rolls quality a bit cheap; could have better hair dryers in room; swimming pool a bit small and there is no locker room to use nearby; could have more variety in breakfast; shower drain is a bit too old thus water flow runs slowly from drainage thus building a pool of water in shower case easily;
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Bryce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

chanyoung, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

MOTOKI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jesper kastrup, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing. The room was spacious and clean. The service was excellent. The view was great
Dr Frida, 2-night trip
Verified Hotels.com guest review