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Mandarin Oriental Jakarta

Photo gallery for Mandarin Oriental Jakarta

City view
Property amenity
Minibar, in-room safe, desk, laptop workspace
2 restaurants, lunch, dinner, brunch served; French cuisine
Property amenity

Overview of Mandarin Oriental Jakarta

VIP Access

Mandarin Oriental Jakarta

5.0 star property
Luxury hotel with 2 restaurants, near Grand Indonesia
9.2 out of 10 Superb
9.2/10 Superb

241 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Room options

About this area

What's nearby

  • In Central Jakarta
  • Grand Indonesia - 5 min walk
  • Bundaran HI - 1 min drive
  • Plaza Indonesia - 1 min drive
  • Thamrin City Shopping Mall - 1 min drive
  • National Monument - 4 min drive
  • Istiqlal Mosque - 5 min drive
  • Kota Kasablanka Mall - 7 min drive
  • Gelora Bung Karno Stadium - 7 min drive
  • Blok M Square - 7 min drive
  • Central Park - 8 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 28 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 46 min drive
  • Jakarta Sudirman Station - 10 min walk
  • BNI City Station - 13 min walk
  • Jakarta Karet Station - 24 min walk
  • Stasiun MRT - Setiabudi - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Social House - 4 min walk
  • Imperial Treasure La Mian Xiao Long Bao - 3 min walk
  • Hai Di Lao - 5 min walk
  • Seribu Rasa - 3 min walk
  • Oku - 3 min walk
Map

About this property

Mandarin Oriental Jakarta

Putting you within a 10-minute drive of Grand Indonesia, Mandarin Oriental Jakarta features a nightclub and offers an airport shuttle (available 24 hours) for USD 72 per vehicle. You can indulge in deep-tissue massages, body wraps, or reflexology, and Lyon, one of 2 restaurants, serves French cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers love the helpful staff and nearby shopping.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Temperature checks given to staff
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 272 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free secured onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Baby bath

What to do

  • Fitness classes

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairways
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water
  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. A variety of treatment therapies are provided, including reflexology.

Dining

Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 72 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from May 17 2023 to May 17 2023 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 60.0 per night
  • Airport shuttle service for children up to age 12 costs USD 0 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Periodic temperature checks are conducted on staff and cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta Jakarta
Mandarin Oriental Jakarta Hotel Jakarta

Frequently asked questions

Does Mandarin Oriental Jakarta offer free cancellation for a full refund?
Yes, Mandarin Oriental Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Jakarta?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental Jakarta?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 AM. The pool will be unavailable from May 17 2023 to May 17 2023 (dates subject to change).
Are pets allowed at Mandarin Oriental Jakarta?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mandarin Oriental Jakarta?
Yes, there's free self parking.
Is airport shuttle service offered by Mandarin Oriental Jakarta?
Yes, an airport shuttle is available. The charge is USD 72 per vehicle one-way.
What are the check-in and check-out times at Mandarin Oriental Jakarta?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Mandarin Oriental Jakarta and nearby?
Onsite recreation at Mandarin Oriental Jakarta includes aerobics. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub and a sauna. Mandarin Oriental Jakarta also has a steam room and a garden.
Are there restaurants at or near Mandarin Oriental Jakarta?
Yes, there are 2 onsite restaurants, featuring French cuisine.
Does Mandarin Oriental Jakarta have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Mandarin Oriental Jakarta like?
Mandarin Oriental Jakarta is in Central Jakarta, a short 5-minute walk from Grand Indonesia and 5 minutes' walk from Plaza Indonesia.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

8.4/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

luis m, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wenqin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Superb Stay-as always.....
Our 10 day stay at the Mandarin Oriental was absolutely superb......brilliantly professional service...wonderfully appointed rooms......a divine Saturday brunch......and overall a fabulous atmosphere........ Bravo MO, Jakarta
brett, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chang Hun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel with good location
Overall nice hotel. Good service and breakfast.
Dounia Nesrine, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The room is marvelous, and staffs are super friendly and nice. But since it's along the main road, it can be noisy at night. Other than that, it's really a very nice place
Pei Shoo, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

All the staff in the hotel are super friendly and very professional, they treat their customers with utmost caring. the location is good but wish they have a easier access to the mall.
Frank, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff, very friendly and helpful.
Mustafiz, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Takayuki, 3-night trip
Verified Hotels.com guest review