Hotel Indonesia Kempinski Jakarta

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Overview of Hotel Indonesia Kempinski Jakarta

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Hotel Indonesia Kempinski Jakarta

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Bundaran Hi

9.2/10 Superb

307 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is P7,556
Price available on 15/07/2022
Map
Jl. MH Thamrin 1, Jakarta, Jakarta, 10310
Main amenities
  • Daily housekeeping
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Central Jakarta
  • Bundaran Hi - 3 min walk
  • Grand Indonesia - 6 min walk
  • Taman Suropati - 18 min walk
  • National Monument - 32 min walk
  • Plaza Indonesia - 1 min drive
  • Sarinah Mall - 1 min drive
  • Thamrin City Shopping Mall - 9 min drive
  • Golden Triangle - 2 min drive
  • National Museum of Indonesia - 3 min drive
  • Jakarta World Trade Center - 3 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 12 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 60 min drive
  • Jakarta Sudirman Station - 10 min walk
  • BNI City Station - 13 min walk
  • Jakarta Karet Station - 17 min walk
  • Stasiun MRT - Setiabudi - 19 min walk

About this property

Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta puts you steps from Bundaran Hi and features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and Signatures, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
This information is provided by our partners.

At a glance

Hotel size

  • 289 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Yoga classes
  • Golfing
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (29063 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Kempinski The Spa has 10 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Signatures - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kempi Deli - Onsite delicatessen. Happy hour is offered. Open daily.
Paulaner Brauhaus - This restaurant specializes in German cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
OKU - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nirwana - Onsite restaurant. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 312180 for adults and IDR 156087 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 900000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Guests should note that all cash payments at this property must be in local rupiah currency (Rp), according to Bank Indonesia regulations.

Also known as

Hotel Indonesia Kempinski Jakarta
Hotel Jakarta Indonesia
Hotel Kempinski Jakarta Indonesia
Indonesia Kempinski Jakarta
Jakarta Indonesia Hotel
Kempinski Hotel Jakarta Indonesia
Hotel Indonesia Kempinski
Indonesia Kempinski
Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta Hotel
Hotel Indonesia Kempinski Jakarta Jakarta
Hotel Indonesia Kempinski Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

8.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Irwan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All excellent
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heru Eko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding service and super friendly staff. Building is a old one. They renovated good but not perfect.
Neli, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nack Hoon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenience comfort and pretty hotel
Very nice hotel with Bundaran HI view, All staff are helpfull and friendly especially when we have breakfast and dinner at signature, cheft heri purnama made delicious special fried rice for us, and also all the waiter like mr.Eddy, mr.Rahman, mrs.Lidya, mr.Maliki, mr.Kevin, mr.Bray are very helpfull make us like at home
Diah Ambarwati, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice neighbourhood
It is good location next to biggest shopping mall in jakarta. The hotel is clean.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
I have reviewed most of my bad staying experience here. I would just continue the rest. Condition, I gave them rating 3/5 for the condition as my room has a slightly minor messy ceiling. Probably the staff can do the check the ceiling on the left side near the window of room 708. They didn’t place the hole cover perfectly. Breakfast, Beside of the thin wall of my bedroom which put me no privacy. Breakfast is another worst part. They gave us options to choose the time to book the breakfast, an hour per session. But on my first day, I just had my breakfast there for 20 minutes - My cousin and I were out searching for the food, we already left our sanitizer spray purposely so that they should have known we hadn’t done yet. But cleverly, they cleaned up the table (we sanitized before), they threw away our foods and they also took away our sanitizer spray. That was even only 20 mins since we started eating. Don’t they have the system to train their employee? I do love travelling and staycation. But for something terrible like this, I doubt I will consider their hotel’s name again anytime anywhere. Hopefully they read this review of mine.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a pleasant experience
My stay was not a pleasant experience. Throughout my staying experience, only the check out process was the only pleasant service for me. I truly appreciated to the guy who nicely helped me checking out and asking me for the feedback of my staying experience. I write down for the rest here down below: Check in experience, The guy was just okay but not really friendly. Just an okay check in experience, I didn’t feel much pleasant though. Security experience, After checking in and putting my bag into my room, i went down to buy some drinks and stuffs which make my hands pretty full. With my hands full of stuffs, when I go through the security, the guy asked me to unzip my very little bag that only can fit wallet and phone. Isnt it ridiculous? Don’t you see that I am holding so much things and you can actually just tap my bag using your sensor stick. Is it because I only wore tshirt, short and flipflop? Concierge, When I asked him to register my car for free parking. He confirmed that I’d only have 1 night stay which I correct that I had 2 nights instead of 1. But he kept insisting that I only had 1 night. Can’t he just make sure or even ask for the check in counter rather than insisting for something that’s not right Bedroom, Omg this is terrible. The bed and pillow are the worst that I’ve ever experienced in my whole life. The wall is very thin, I can literally listen the to next room conversation. Worst ever For the breakfast I’ll stay in the next page
1-night family trip
Verified Hotels.com guest review