The Concord Hotel And Suites

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Outdoor pool
Outdoor pool
Outdoor pool
Basic Penthouse | View from room

Overview of The Concord Hotel And Suites

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The Concord Hotel And Suites

4.5 star property
Luxury hotel in Parklands with indoor pool and restaurant

8.2/10 Very Good

122 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P 6,859
Price available on 10/3/22
31, Wangapala Road, Nairobi, 49434
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Spa services
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Parklands
  • Thika Road Mall - 36 min drive
  • Nairobi National Park - 32 min drive

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive
  • Nairobi (WIL-Wilson) - 24 min drive
  • Nairobi Station - 22 min drive
  • Syokimau Station - 35 min drive
  • Syokimau SGR Railway Station - 40 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

The Concord Hotel And Suites

4.5-star luxury hotel in the heart of Parklands
A roundtrip airport shuttle, dry cleaning/laundry services, and a bar are just a few of the amenities provided at The Concord Hotel And Suites. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.In addition to a health club and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle, and an indoor pool
  • Free newspapers, a 24-hour front desk, and a front desk safe
  • Guest reviews say good things about the helpful staff, proximity to shopping, and overall condition
Room features
All 86 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guests reviews speak well of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch LED TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks


English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 10 floors


  • Check-in time from noon - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Free onsite valet parking


  • Airport shuttle on request (available 24 hours)*


  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers


  • Built in 2016
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Steam room


  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • English
  • Swahili

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Curry Flavors - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

Frequently asked questions

Does The Concord Hotel And Suites offer free cancellation for a full refund?
Yes, The Concord Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Concord Hotel And Suites?
As of October 2, 2022, prices found for a 1-night stay for 2 adults at The Concord Hotel And Suites on October 3, 2022 start from P 6,859, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Concord Hotel And Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Concord Hotel And Suites?
Yes, there's an indoor pool.
Are pets allowed at The Concord Hotel And Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Concord Hotel And Suites?
Yes, there's free self and valet parking.
Is airport shuttle service offered by The Concord Hotel And Suites?
Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one way.
What are the check-in and check-out times at The Concord Hotel And Suites?
You can check in from noon - noon. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of USD 50 (subject to availability).
What is there to do at The Concord Hotel And Suites and nearby?
The Concord Hotel And Suites has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near The Concord Hotel And Suites?
Yes, there's an onsite restaurant that offers international cuisine. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Diamond Plaza Food court (7-min walk), Chowpaty Restaurant (8-min walk), and Furusato (13-min walk).
Does The Concord Hotel And Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Concord Hotel And Suites like?
The Concord Hotel And Suites is in Parklands, a short 7-minute walk from Diamond Plaza II.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



8/10 Very Good

Staff were friendly. Room was ok. Bathroom was too small.
Zulfikar, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Nice amenities and great sense of security. Suites need some very minor repairs.
Ronald, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fiona, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

it is nice place however it is far little from the different options for food and shopping not possible to go by walking
Ahmed AbdelHamid Othman, 6-night trip
Verified Expedia guest review

6/10 Good

Parklands is convenient and reasonable but it's starting to look and feel run down and neglected by the owners. The staff are a mix of excellent and poor. We had road works right outside my room at night, all night long, but nobody bothered to inform me or offer a different room. The pool and gym are cold and inhospitable, the food at the restaurants overpriced and not very good. It was my second but also my last stay. It has deteriorated.
Jean, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Great place to relax
Bernadette, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Please is very clean, quiet and secure
Muhammed, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

The say was very nice. The hotel was comfortable, clean, good amenities. I would definitely stay here again, and would recommend it to others to stay
2-night trip
Verified guest review

4/10 Fair

Cathereen, 1-night trip
Verified Expedia guest review

4/10 Fair

Pros: The hotel is well situated close to most major areas in that region. They have ample parking and the staff that we encountered were very friendly and helpful. The water pressure and temperature in the bathroom are absolutely perfect. They have a pool and sauna. Very good WiFi. Common areas and lobby are clean and they provide hand sanitizer on every floor and in the room as an amenity. Cons: My room was dirty; the carpet was stained in so many places that I couldn’t walk barefoot on it, the bathroom had mildew that could easily come off if you sprayed it with water. I mean caked on mildew, the glass shower panels were extremely stained. Despite my request for a nice view and quiet room, I was assigned a room that overlooked rusted tin roofs as opposed to the view of the forest which is way better and every morning, we were woken up by some outside noise which we were not able to discern. After my Expedia check-in review whereby I mentioned the state of my room, they tried to clean the mildew by the shower soap holder but missed the rest.
Cathereen, 3-night trip
Verified Expedia guest review