Mövenpick Hotel & Residences Nairobi

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Outdoor pool
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Family Room, 2 Double Beds | View from room

Overview of Mövenpick Hotel & Residences Nairobi

Mövenpick Hotel & Residences Nairobi

5-star property
Luxury hotel with 2 restaurants, near Arboretum

8.2/10 Very Good

72 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Mkungu Close, Westlands, Nairobi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Conference center
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Nairobi National Park - 14 min drive
  • Thika Road Mall - 34 min drive

Getting around

  • Nairobi (WIL-Wilson) - 9 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
  • Syokimau Station - 20 min drive
  • Nairobi Station - 21 min drive
  • Syokimau SGR Railway Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bangkok Chinese Restaurant - 3 min walk
  • Java House - 5 min walk
  • Open House - 6 min walk
  • Havana Bar - 6 min walk
  • The Tandoori Patio - 7 min walk

About this property

Mövenpick Hotel & Residences Nairobi

5-star luxury hotel in the business district
You can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace at Mövenpick Hotel & Residences Nairobi. Treat yourself to a sports massage, thalassotherapy, or a manicure/pedicure at Revitalize, the onsite spa. Enjoy international cuisine and happy hour at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Outdoor pool access with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • Concierge services, an elevator, and a front desk safe
  • Guest reviews speak well of the dining options, helpful staff, and proximity to shopping
Room features
All 276 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Children's dinnerware and childcare services
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and deep soaking tubs
  • LED TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

Chinese (Mandarin), English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 276 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Outlet covers

What to do

  • Access to nearby outdoor pool

Working away

  • Business center
  • 14 meeting rooms
  • Conference center (30460 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Swimming pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • DVD player
  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Revitalize has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Baluba- Main dinning - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Mesa - This tapas bar specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The View- Roating Rest. - This fine-dining restaurant serves lunch and dinner. Open daily.
Kijani - This bar overlooks the pool. Open daily.
Pool - This bar specializes in international cuisine and overlooks the pool. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 30 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between midnight and 9:00 AM can be arranged for an extra charge (amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Mövenpick Hotel Nairobi
Mövenpick Nairobi
Mövenpick Hotel Residences Nairobi
Movenpick & Residences Nairobi
Mövenpick Hotel & Residences Nairobi Hotel
Mövenpick Hotel & Residences Nairobi Nairobi
Mövenpick Hotel & Residences Nairobi Hotel Nairobi

Frequently asked questions

Does Mövenpick Hotel & Residences Nairobi offer free cancellation for a full refund?
Yes, Mövenpick Hotel & Residences Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mövenpick Hotel & Residences Nairobi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mövenpick Hotel & Residences Nairobi?
Yes, there's a pool.
Are pets allowed at Mövenpick Hotel & Residences Nairobi?
Sorry, pets aren't allowed.
Is parking offered on site at Mövenpick Hotel & Residences Nairobi?
Yes, there's free self parking.
Is airport shuttle service offered by Mövenpick Hotel & Residences Nairobi?
Yes, an airport shuttle is available. The charge is USD 80 per vehicle roundtrip.
What are the check-in and check-out times at Mövenpick Hotel & Residences Nairobi?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Mövenpick Hotel & Residences Nairobi and nearby?
Mövenpick Hotel & Residences Nairobi has a spa and a 24-hour fitness center, as well as access to a nearby outdoor pool.
Are there restaurants at or near Mövenpick Hotel & Residences Nairobi?
Yes, there are 2 onsite restaurants, featuring international cuisine and pool views. Nearby restaurants include Java House (5-min walk), Open House (6-min walk), and Havana Bar (6-min walk).
Does Mövenpick Hotel & Residences Nairobi have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Mövenpick Hotel & Residences Nairobi like?
Mövenpick Hotel & Residences Nairobi is a short 4-minute walk from The Sarit Centre and 5 minutes' walk from Oshwal Religious Centre. The local area is walkable and popular with nature enthusiasts.

Overall score and ratings

8.2

Very Good

9.0/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very Good

Nice hotel
This is a nice hotel with very spacious rooms. Conveniently located for the business district and large mall and restaurants. Most of the staff are excellent, especially Naomi and Grace on reception and the the lovely Faustina who looks after the cafe next to reception, However the staff on the 2nd floor at the bar and restaurant really need guidance and training. i had several issues during my stay.
Martin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel conveniently located
The hotel has improved in recent times. The rooms are very large and well kept. The staff are very friendly and helpful. The hotel is walking distance from a large shopping mall and the business district. My hotel of choice when in Nairobi
Martin, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Top notch hotel in Nairobi
Loved everything about this hotel. We went to dinner at the View (360 rotating restaurant on the 24th floor). Breakfast on the 2nd floor was phenomenal and they had gluten free and dairy free options everywhere. We used the car service provided by the hotel for in city excursion as well as the airport transfer. It felt like a black car service (Mercedes car with tinted windows). The driver was very respectful. We spent our last day at the spa, which was phenomenal. We did the signature treatment (sugar scrub, use of steam room and sauna, then ended with a massage. I feel so refreshed and from the steam room it opened my sinuses and relieved congestion! The entire staff at the hotel are a delight to be around and will definitely stay again when in Nairobi.
Ana, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
From start to finish it was an excellent stay. All of the staff were so friendly and helpful, especially Deborah on reception. Nothing was too much trouble and always had a lovely smile on her face. The room was very big and comfortable and excellent facilities. Walkable to the local business district and large mall. I'll be back. Only slight gripe is that the chef needs to learn how to cook eggs. The scrambled eggs were under cooked and very watery and the sunny side up eggs were cooked too fast so the bottom was burnt and the top barely cooked.
Martin, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible hotel
Just horrible experience. The hot tub was broken and it leaked. This made the floor all wet and soaked but they checked once and confirmed it was broken then did nothing for it. They promised to figure out quart to do and call me back but they never did. No hospitality. No sincerity. I had to spend a night with soaking wet bathroom. I actually cleaned it by myself feeling bad about leaving it wet. Just terrible service. No compensation either. I just had to accept all of their fault and malfunction.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Frank, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff, facilities, bar and area are the best you can get. Pool needs to be heated though!
carlos, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Peter, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The next time I hope family apartment area will be open to guests. Thank you
Mohamed, 5-night trip
Verified Expedia guest review

10/10 Exceptional

A very comfortable stay
Located close to the Nairobi city center, Movenpick offers much. The rooms are spacious and very clean. The hotel has 2 restaurants, a beautiful pool and pool deck to enjoy food and drinks. The security is good and the service, excellent. The concierge assisted in arranging tours.
Shelley, 1-night trip
Verified Hotels.com guest review