The Residences at The Ritz-Carlton Jakarta, Pacific Place

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Overview of The Residences at The Ritz-Carlton Jakarta, Pacific Place

The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Pacific Place

8.4/10 Very Good

66 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Kitchen
Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
For families
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • In Senayan
  • Grand Indonesia - 21 min drive
  • Taman Mini Indonesia Indah - 13 min drive
  • Pantai Pasir Putih PIK 2 - 49 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 11 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 23 min drive
  • Jakarta Palmerah Station - 4 min drive
  • Jakarta Tanah Abang Station - 6 min drive
  • Jakarta Kebayoran Station - 6 min drive
  • Stasiun MRT - Setiabudi - 30 min walk
  • Airport shuttle (surcharge)

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

5-star luxury hotel in the heart of Senayan
You can look forward to a roundtrip airport shuttle, a grocery/convenience store, and a terrace at The Residences at The Ritz-Carlton Jakarta, Pacific Place. Indulge in a massage, hydrotherapy, and a manicure/pedicure at The Spa, the onsite spa. In-room WiFi (surcharge) is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • A computer station, a ballroom, and free newspapers
  • A front desk safe, multilingual staff, and ATM/banking services
  • Guest reviews speak well of the helpful staff
Room features
All 132 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas. Guests reviews speak well of the spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 46-inch LED TVs with premium channels and DVD players
  • Balconies, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2:30 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (IDR 120000 per day)
  • Onsite valet parking (IDR 170000 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bathtub seats
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • 46-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

Children under 17 years old are not allowed in the spa without adult supervision.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000 per stay

Optional extras

  • WiFi is available in guestrooms for IDR 330000 per day (rates may vary)
  • WiFi is available in public areas for IDR 330000 per day (rates may vary)
  • Wired Internet access is available in guestrooms for IDR 330000 per stay (rates may vary)
  • Wired Internet access is available in public areas for IDR 330000 per stay (rates may vary)
  • Breakfast costs between IDR 278000 and IDR 336380 for adults, and IDR 98000 and IDR 118580 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 440000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 550000.0 per night

Parking

  • Self parking costs IDR 120000 per day
  • Valet parking costs IDR 170000 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

Frequently asked questions

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place offer free cancellation for a full refund?
Yes, The Residences at The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
As of September 29, 2022, prices found for a 1-night stay for 2 adults at The Residences at The Ritz-Carlton Jakarta, Pacific Place on October 28, 2022 start from P 15,263, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Sorry, pets aren't allowed.
Is parking offered on site at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Yes. Self parking costs IDR 120000 per day. Valet parking costs IDR 170000 per day.
Is airport shuttle service offered by The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Yes, an airport shuttle is available. The charge is IDR 440000 per vehicle one-way.
What are the check-in and check-out times at The Residences at The Ritz-Carlton Jakarta, Pacific Place?
You can check in from 3 PM - 2:30 PM. Check-out time is noon. Express check-out is available.
What is there to do at The Residences at The Ritz-Carlton Jakarta, Pacific Place and nearby?
The Residences at The Ritz-Carlton Jakarta, Pacific Place has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Residences at The Ritz-Carlton Jakarta, Pacific Place?
Yes, there's an onsite restaurant. Nearby restaurants include Kila Kila (3-min walk), Paul Patisserie (3-min walk), and Hard Rock Cafe (3-min walk).
Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Residences at The Ritz-Carlton Jakarta, Pacific Place like?
The Residences at The Ritz-Carlton Jakarta, Pacific Place is in Senayan, a short 1-minute walk from Pacific Place and 3 minutes' walk from Kidzania.

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.7/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Just okay. Not really a 5 stars
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
handry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very Convenient/Great Staff
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
David, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Good but not really on Ritz Carlton High Level!
The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about.
Minas, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Garnadi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

caesar augustino, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything and everyone as their service was impeccable.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yong-jin, 1-night business trip
Verified Hotels.com guest review