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Downtown Tulum Hotel

Property class: 4
Hotel with 2 outdoor pools, near Tulum Mayan Ruins

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Downtown Tulum Hotel features a rooftop terrace and puts you within a 10-minute drive of Tulum Mayan Ruins. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge, and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 poolside bars
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Beach towels
  • Bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Ferry terminal shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Elevator
  • Premium bedding
  • 2 outdoor pools

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A bedroom with a large bed, bedside lamps, a mirror, and a window with curtains.

Deluxe Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Room

A bedroom with a bed, bedside tables, an air conditioner, and a black object on the floor.

Comfort Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

A bedroom with a bed, a ceiling fan, a nightstand, and a view of a patio with a table and chairs.

Standard Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

A hotel room with two beds, a built-in wardrobe, and wall-mounted lighting.

Comfort Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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The price is P3,995
P6,477 total
includes taxes & fees
Aug 31 - Sep 1
Motto by Hilton Tulum
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About the neighborhood

Map
CENTRO, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 8 min walk - 0.7 km
  • Hospital de Tulum - 14 min walk - 1.2 km
  • Jaguar Park - 19 min walk - 1.6 km
  • Hunab Lifestyle Center - 19 min walk - 1.6 km
  • Cenote Calavera - 4 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Cancun Intl. Airport (CUN) - 90 min drive
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Taqueria Honorio - ‬2 min walk
  • ‪La Chiapaneca - ‬1 min walk
  • La Negra Tomasa
  • ‪Negro Huitlacoxe - ‬3 min walk
  • ‪Mestixa - ‬2 min walk

About this property

Downtown Tulum Hotel

  • Downtown Tulum Hotel features a rooftop terrace and puts you within a 10-minute drive of Tulum Mayan Ruins. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge, and a garden.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Ferry terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private picnics

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Bicycle rentals
  • Beach towels
  • Romance packages

Facilities

  • Rooftop terrace
  • Garden
  • 2 outdoor pools
  • Spa services
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 67
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 61
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 20 stairs to reach property
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

Dining

Rooftop - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 300 for adults, and MXN 150 to 300 for children

Pets

  • Pets are allowed for an extra charge of MXN 435 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Downtown Tulum Hotel Hotel
Downtown Tulum Hotel Tulum
Downtown Tulum Hotel Hotel Tulum

Frequently asked questions

Is there a pool at Downtown Tulum Hotel?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Downtown Tulum Hotel?

Yes, cats and dogs are welcome. There's a charge of MXN 435 per pet, per night. Food and water bowls are available.

Is parking offered on site at Downtown Tulum Hotel?

Sorry, there's no onsite parking at Downtown Tulum Hotel.

What are the check-in and check-out times at Downtown Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Downtown Tulum Hotel and nearby?

Downtown Tulum Hotel has 2 poolside bars and spa services, as well as a garden.

Are there restaurants at or near Downtown Tulum Hotel?

Yes, there's an onsite restaurant, Rooftop.

What's the area around Downtown Tulum Hotel like?

Downtown Tulum Hotel is in Tulum City Center, a short 8-minute walk from Dos Aguas Park and 20 minutes' walk from Hunab Lifestyle Center.

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