Hello Naples puts you in a great location, within just a 10-minute walk of Spaccanapoli and Gulf of Naples. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Via Toledo and Molo Beverello Port are just a 5-minute drive away. The property is just a short walk to public transportation: Via Marina - Duomo Tram Stop is 2 minutes and Duomo Station is 3 minutes.
University of Naples Federico II - 3 min walk - 0.3 km
Spaccanapoli - 5 min walk - 0.5 km
Naples Underground - 10 min walk - 0.9 km
Piazza Giuseppe Garibaldi - 10 min walk - 0.9 km
Port of Naples - 12 min walk - 1.0 km
Getting around
Naples Intl. Airport (NAP) - 50 min drive
Naples Central Station - 15 min walk
Naples (INP-Naples Central Rail Station) - 16 min walk
Napoli Marittima Station - 19 min walk
Via Marina - Duomo Tram Stop - 2 min walk
Duomo Station - 3 min walk
Via Marina - Mercato Tram Stop - 6 min walk
Airport shuttle (surcharge)
Restaurants
L'Antica Pizzeria da Michele - 5 min walk
Bar N'Amore è Cafè - 2 min walk
jamme cafe - 4 min walk
Pizzeria Passiona Mij - 5 min walk
O'vico 1947 - 6 min walk
About this property
Hello Naples
Hello Naples puts you in a great location, within just a 10-minute walk of Spaccanapoli and Gulf of Naples. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Via Toledo and Molo Beverello Port are just a 5-minute drive away. The property is just a short walk to public transportation: Via Marina - Duomo Tram Stop is 2 minutes and Duomo Station is 3 minutes.
At a glance
DONE
Hotel size
5 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free offsite parking within 16 ft
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Shared refrigerator
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Communal living room
Lockers available
Accessibility
Accessible airport shuttle
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Bed sheets provided
Stay connected
Free WiFi
Food and drink
Meal delivery service
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 20 per person (one-way)
Late check-in between 12:30 AM and 10:00 AM can be arranged for an extra charge of EUR 5
Towels are available for an extra charge of EUR 2 per person, per stay (or guests may bring their own)
Children & extra beds
All guests must be present at check-in and show their government-issued photo ID card or passport
Policies
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, American Express, Carte Blanche
Mobile payment options include: PayPal.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Hello Naples?
Yes, an airport shuttle is available. The charge is EUR 20 per person one-way.
What are the check-in and check-out times at Hello Naples?
Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM.
Are there restaurants at or near Hello Naples?
Yes, there's an onsite restaurant.
What's the area around Hello Naples like?
Hello Naples is a short 2-minute walk from Via Marina - Duomo Tram Stop and 14 minutes' walk from Port of Naples.
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Reviews
Hello Naples Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.8
Amenities
7.6
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 27, 2025
Really nice
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Close to metro and universties
Abdukahhor
Abdukahhor, 1-night trip
Verified
10/10 Exceptional
Jun 20, 2025
great staff, no frills, comfortable place to stay
stayed here for 3 nights and it was very clean, comfortable, and in a well-located area near the train station and with easy access to the airport. staff and volunteers were all AMAZING and very multilingual (italian, english, spanish)- it is definitely not a super social hostel with events/parties but the staff are great people to get to know and can give food recommendations for things !!
Briana
Briana, 1-night trip
Verified
10/10 Exceptional
Jul 30, 2025
I’ve spent three nights and it was exceptional. I am really happy with the service and place. Thank you.
Zoran
Zoran, 3-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Great experience
Abednego
Abednego, 5-night trip
Verified
6/10 Good
Jul 14, 2025
Staff were super helpful but the conditions of the beds and toilets were poor.
Abigail
Abigail, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
We came late for checm in, reception staff are really nice, there is air coditioning in our room. Our beds are new, comfy, we had really nice sleep after long day walking. Private bathroom, especially good for girls make up in the morning. Close to metro, and bus stop to go around Naples
Anna
Anna, 1-night trip
Verified
6/10 Good
Oct 7, 2025
The floors, kitchen and bathrooms were absolutely not clean.
The beds at least had clean linens.
The staff was a mixed bag, some nice and professional and others not so much
C
C, 3-night trip
Verified
8/10 Very good
Sep 8, 2025
Single Bed in mixed 4 person shared room
Discreet hostel, unkept structure outside the rooms, but comfortable room with 4 beds, en-suite bathroom and air conditioning | Basic facilities such as lockers, common area, kitchen, communal fridge | Room tidy and sufficiently clean 3/5 | Good for the price, I recommend it for short stays and if you only need to sleep and take a shower
Domenico
Domenico, 1-night trip
Verified
4/10 Fair
Sep 6, 2025
Reception folks should be more professional. The place should be more clean , especially bathrooms
oguzhan
oguzhan, 1-night trip
Verified
4/10 Fair
Oct 1, 2025
Room was really dirty with hair and a couple bugs
Carson
Carson, 3-night trip
Verified
2/10 Poor
Oct 5, 2025
Dirty bathroom
No slippers
Bed bugs
Babak
Babak, 1-night trip
Verified
4/10 Fair
Jan 11, 2026
Room felt neglected, there was NO HOT WATER in the mornings, we had to rent towels not sure if that’s normal in hostels as it was my first time staying at one. I was told hostels usually have common places, there was no common spaces and no TV! Also, we could never connect to the wifi upstairs! And lastly no elevators, so going 4 flights of stairs with large backpacks was not fun!!!
Cristina
Cristina, 2-night trip
Verified
2/10 Poor
Sep 26, 2025
I tried to check in 45mins after time- room was not ready, which was fine. Came back 4 hours later was put in a room with a male - I reserved female room. My bed had hair on it / shower was disgustingly dirty/ toilet dirty/ room hot. I chose to sleep in the community room in a chair.
Alley to the property felt unsafe!!! Front desk had no care or professionalism or solutions.
Edra Carlene
Edra Carlene, 1-night trip
Verified
6/10 Good
Jan 17, 2026
Yövyin halvassa neljän naisen hostellihuoneessa. Muut huonetoverit vetivät röökiä ikkunasta, eli huone haisi savulta ja oli muutenkin ankea (ei mitään seinillä muuta kuin rumat sähköpistokkeet, joista osa ei toiminut) Talvella kiinteistö on todella kylmä. Huoneessa on ilmalämpöpumppu, joka on hiton äänekäs muttei hyödytä mitään, kun lämpö pakenee tiivistämättömistä ikkunoista. Netti toimi aulassa mutta ei 2. kerroksessa. Hissi on mutta ei käytössä. Henkilökunta oli ystävällistä ja avuliasta, heistä plussaa.
Liina
Liina, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Super!! Ho fatto anche Amicizia con i miei compagni di stanza, che questo per un ostello é spettacolare!
Emiliano
Emiliano, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Appena arrivato, accoglienza super della ragazza, disponibilissima e sorridente. Parla tante lingue ed essendo un ostello é un vantaggio enorme.
Ho trovato il letto ben fatto e sistemato, cuscini lenzuola e coperta pulitissime.
Aono stato davvero benissimo
Emiliano
Emiliano, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Pulito, comodo, silenzioso, staff con accoglienze, bagno privato, posizione strategica,
Davide
Davide, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Tutta la reception é Favolosa. Praticamente é la mia sistemazione ogni volta che sono a Napoli.
Cortesia, professionalità ed impegno fanno si che i ragazzi della reception in quasi tutta Napoli.
Emiliano
Emiliano, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Ottimo
Emiliano
Emiliano, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Perfetto.
Emiliano
Emiliano, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Nel pieno centro di Napoli si trova questo ostello adatto a tutte le età (dai 18 in poi ovviamente)
Impeccabili alla reception ti forniscono tutte le indicazioni necessarie.
Emiliano
Emiliano, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Che dire, veramente stupendo. Comfort, pace, e Tranquillità assoluta. In pieno centro a Napoli!!
Emiliano
Emiliano, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
un buen lugar para hospedarse
kevin
kevin, 2-night trip
Verified
8/10 Very good
Oct 11, 2025
Não parecia um hostel e sim uma hospedaria. Meu roommate era um cara morando lá já havia mais de uma semana. Eu me senti o "intruso" no quarto dele. Banheiros ok. Cozinha bem precária! Pelo preço ta valendo mas não recomendo.