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Palazzo Caracciolo Napoli - MGallery

4.0 star property
4-star hotel with restaurant, near Via Toledo

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Palazzo Caracciolo Napoli - MGallery

Photo gallery for Palazzo Caracciolo Napoli - MGallery

Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Bar (on property)

Overview of Palazzo Caracciolo Napoli - MGallery

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Via Carbonara 112, Naples, NA, 80139
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 8 meeting rooms
  • Meeting rooms
  • Airport shuttle
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room (Classic)

Premium bedding, minibar, in-room safe, desk

Family Room (Classic)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Naples City Centre
  • Via Toledo - 25 min walk
  • Port of Naples - 26 min walk
  • Molo Beverello Port - 34 min walk
  • Piazza del Plebiscito - 37 min walk
  • Spaccanapoli - 1 min drive
  • Naples Underground - 3 min drive
  • Naples National Archaeological Museum - 2 min drive
  • Sansevero Chapel Museum - 3 min drive
  • Piazza Dante - 3 min drive
  • Castel Nuovo - 4 min drive

Getting around

  • Naples Intl. Airport (NAP) - 31 min drive
  • Naples Central Station - 16 min walk
  • Naples (INP-Naples Central Rail Station) - 16 min walk
  • Montesanto Station - 24 min walk
  • Piazza Cavour Station - 7 min walk
  • Principe Umberto Tram Stop - 10 min walk
  • Museo Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • Insolito La Pizzeria Gourmet - 4 min walk
  • Pasticceria Capriccio di Capparelli R. - 2 min walk
  • Caffe Foria - 6 min walk
  • È pronto o mangià - 5 min walk
  • Caffè Tico - 4 min walk
Map

About this property

Palazzo Caracciolo Napoli - MGallery

Palazzo Caracciolo Napoli - MGallery is just 4.9 mi (7.8 km) from the airport and offers a shuttle (available 24 hours) for EUR 30 per vehicle one-way. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the overall property condition. The property is just a short walk to public transportation: Piazza Cavour Station is 7 minutes and Principe Umberto Tram Stop is 10 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (EUR 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle available 24 hours*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1500
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: EUR 150 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Full-service spa
  • Sauna
  • Spa tub

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day (maximum EUR 15.00 per stay)

Parking

  • Valet parking costs EUR 28 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the fitness facility or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

MGallery Caracciolo Napoli
MGallery Palazzo Caracciolo Napoli
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Napoli MGallery Collection
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Naples
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel
Palazzo Caracciolo Napoli - MGallery Hotel
Palazzo Caracciolo Napoli - MGallery Naples
Palazzo Caracciolo Napoli - MGallery Hotel Naples

Frequently asked questions

Does Palazzo Caracciolo Napoli - MGallery offer free cancellation for a full refund?
Yes, Palazzo Caracciolo Napoli - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palazzo Caracciolo Napoli - MGallery?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palazzo Caracciolo Napoli - MGallery?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Palazzo Caracciolo Napoli - MGallery?
Yes. Valet parking costs EUR 28 per day.
Is airport shuttle service offered by Palazzo Caracciolo Napoli - MGallery?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Palazzo Caracciolo Napoli - MGallery?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Palazzo Caracciolo Napoli - MGallery and nearby?
Palazzo Caracciolo Napoli - MGallery has a 24-hour fitness center and a garden.
Are there restaurants at or near Palazzo Caracciolo Napoli - MGallery?
Yes, there's an onsite restaurant.
What's the area around Palazzo Caracciolo Napoli - MGallery like?
Palazzo Caracciolo Napoli - MGallery is in Naples City Centre, a short 7-minute walk from Piazza Cavour Station and 7 minutes' walk from Spaccanapoli.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful Property
Beautiful property with a Great Breakfast. Easy to get around. Not my favorite neighborhood but very easy to get cabs.
Hugh, 2-night trip
Verified Hotels.com guest review

6/10 Good

Birthday break
Super quiet rooms at night. Found the rooms extremely basic with furniture for the cost we paid. Toiletries not replenished daily or crockery or glasses. We had to rinse these out our selves. Not impressed that you had to pay extra to use the spa as a resident. Though the breakfasts every morning were amazing!
Teresa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

abdullah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naples site seeing stay
Excellent stay, great location, friendly and helpful staff. Room was spacious and bed was excellent. Good variety at breakfast, only down point was coffee and bacon was not very hot on a couple of occasions.
JOHN, 5-night trip
Verified Hotels.com guest review

6/10 Good

Ok option but not worth the money
The hotel is ok but has a problem with noise as most rooms either back onto the road or the courtyard noisy in the morning and eve
Anton, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay. Easy walk from the train station and close to everywhere we wanted to go. The hotel was clean, rooms were nice - all in all a great place and we would return.
Julie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Really beautiful property close to train station (Napoli Centrale and Gariabaldi).
Teresa, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Can walk to Archaeology Museum
This hotel is within 15 minute walking distance of the Naples Archaeology Museum, on the edge of the historic City Center. Our room was clean, and had a terrace. We had problems with transfers. The taxi from the Capri ferry to the hotel was a no-show, and it took many tries to get confirmation for our early airport transfer.
View from hotel room window
Hotel room
View from hotel room terrace
Cheryl, 1-night trip with friends
Verified Hotels.com guest review