Palazzo Firenze

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Rooftop pool
Pool
Outdoor pool
Room

Overview of Palazzo Firenze

Palazzo Firenze

4.0 star property
4-star hotel with restaurant, near Port of Naples

8.6/10 Fabulous

130 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Laundry facilities
The price is P8,019
Price available on 21/08/2022
Map
16 Via Firenze, Naples, 80134
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 27 min walk
  • Molo Beverello Port - 32 min walk
  • Piazza del Plebiscito - 38 min walk
  • Spaccanapoli - 7 min drive
  • Naples National Archaeological Museum - 10 min drive
  • Castel Nuovo - 15 min drive
  • Galleria Umberto - 15 min drive
  • Via Toledo - 15 min drive
  • Castel dell'Ovo - 20 min drive
  • Lungomare Caracciolo - 20 min drive

Getting around

  • Naples Intl. Airport (NAP) - 25 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 5 min walk
  • Montesanto Station - 5 min drive
  • Piazza Garibaldi Station - 4 min walk
  • Porta Nolana Station - 9 min walk
  • Piazza Cavour Station - 17 min walk

About this property

Palazzo Firenze

4-star hotel in the heart of Naples City Centre
Near Port of Naples, Palazzo Firenze provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. The onsite restaurant, Palazzo Firenze, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • A front desk safe, an elevator, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and concierge services
  • Multilingual staff and a 24-hour front desk
Room features
All guestrooms at Palazzo Firenze offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with separate tubs/showers and showers
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 10 ft (EUR 25 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palazzo Firenze - This restaurant specializes in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 25 per day (10 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Does Palazzo Firenze offer free cancellation for a full refund?
Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palazzo Firenze?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Palazzo Firenze on 21 August 2022 start from P8,019, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palazzo Firenze?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palazzo Firenze?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Palazzo Firenze?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Palazzo Firenze?
Yes, Palazzo Firenze offers local cuisine. Nearby restaurants include Ferrieri (3-min walk), Pizzeria Vincenzo Costa (5-min walk), and Pizzeria Fortuna (5-min walk).
What's the area around Palazzo Firenze like?
Palazzo Firenze is a short 4-minute walk from Piazza Garibaldi Station and 4 minutes' walk from Piazza Giuseppe Garibaldi.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

Oswaldo, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Insensitive and rude staff. In combat with guests
Very rude receptionist loud and condescending Wanted to give a more expensive room when another equivalent was available Gave inappropriate room for a father and daughter arrangement which was disclosed from he outset. This included an open shower view from the bed and sleeping arrangement The same chap who hen asked for a toothbrush did not know ( just being awkward) what a toothbrush was. Late at night I went to buy a toothbrush from a mini shop. Then he tells me he has a toothbrush but it’s chargeable. So much so for customer care ! I would avoid this place if staff behave like this.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laurien, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mona, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Forfærdeligt område
Fint hotel hvor alle var meget flinke og hjælpsom Det ligger i et forfærdeligt område
mads, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

mads, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Elodie, 2-night trip
Verified Hotels.com guest review