10/10 Exceptional
September 21, 2023
Gillian
Gillian, 3-night trip
Verified Hotels.com guest review
LHP Napoli Palace & spa
Luxury Naples hotel with full-service spa, connected to a rail/subway station
Choose dates to view prices
LHP Napoli Palace & spa
Photo gallery for LHP Napoli Palace & spa
Overview of LHP Napoli Palace & spa
8.2
Very Good
Property highlights
- Pool
- Spa
- Pet friendly
- Air conditioning
- Free WiFi
- Parking available
Viale di Augusto 74, Naples, 80125
Main amenities
- Daily housekeeping
- Near the beach
- Restaurant and 2 bars/lounges
- Full-service spa
- Rooftop terrace
- Breakfast available
- 24-hour health club
- Steam room
- Valet parking
- Seasonal outdoor pool
- Pool bar
- 24-hour room service
Feel at home
- Connecting/adjoining rooms available
- Private bathroom
- Garden
- Daily housekeeping
- Laundry facilities
- Elevator
Room options
View all photos for Superior Double or Twin Room
Superior Double or Twin Room
View all photos for Junior Room, 1 Bedroom, Hot Tub, Tower
Junior Room, 1 Bedroom, Hot Tub, Tower
View all photos for Junior Room, 1 King Bed
Junior Room, 1 King Bed
View all photos for Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View
Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View
View all photos for Deluxe Room
Deluxe Room
View all photos for Classic Suite, Hot Tub
Classic Suite, Hot Tub
View all photos for Classic Room
Classic Room
About this area
What's nearby
- In Fuorigrotta
- Stadio Diego Armando Maradona - 1 min drive
- Via Caracciolo e Lungomare di Napoli - 2 min drive
- Lungomare Caracciolo - 3 min drive
- Castel dell'Ovo - 6 min drive
- Piazza del Plebiscito - 7 min drive
- Galleria Umberto - 7 min drive
- Molo Beverello Port - 7 min drive
- Royal Palace - 7 min drive
- Spaccanapoli - 6 min drive
- Teatro di San Carlo - 7 min drive
Getting around
Restaurants
- Trattoria da Emilio - 3 min walk
- Pizzaioli Veraci - 4 min walk
- La Focaccia - 5 min walk
- Pizzeria di Napoli - 6 min walk
- PubLo - 3 min walk
About this property
LHP Napoli Palace & spa
Languages
English, French, German, Italian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 58 rooms
Arriving/Leaving
- Check-in time from 2:00 PM - midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- For more details, please contact the property using the information on the booking confirmation
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite parking available only on request
- Covered onsite valet parking (EUR 30 per day)
- Onsite parking limited
- Electric vehicle charging point on site
- Onsite carport and garage
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
- 2 bars/lounges
- Restaurant
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- Private dining
- 24-hour room service
- Snack bar/deli
What to do
- Beach nearby
- Hot springs nearby
Working away
- Business center
- 2 meeting rooms
- Coworking spaces
- Conference space (431 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Porter/bellhop
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Library
- Fireplace in lobby
- Television in common areas
- 24-hour health club
- Seasonal outdoor pool
- Designer stores on site
- Full-service spa
- Massage/treatment rooms
- Steam room
Accessibility
- Wheelchair accessible
- Elevator
- In-room accessibility (select rooms)
Room amenities
Be entertained
- Flat-screen television
Home comfort
- Air conditioning and heating
- Minibar
- Slippers
- Iron/ironing board
Sleep well
- Soundproofed rooms
- Turndown service
- Premium bedding
- Memory foam mattress
What to enjoy
- In-room massage
- Individually furnished and decorated
Freshen up
- Private bathroom
- Hydromassage showerhead
- Shower only
- Bidet
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
- Desk chair
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Guidebooks/recommendations
- Local maps
- Restaurant dining guide
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Dining
Ristorante Francy - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 14 years of age.
- Spa fee: EUR 35 per person, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children
Children & extra beds
- Cribs/infant beds are available for EUR 20.0 per day
- Guests must contact this property in advance to reserve cribs/infant beds
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
- Covered valet parking costs EUR 30 per day
- Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 7:00 PM
- The seasonal pool is open from April 10 to October 14
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Serius
Hotel Serius Naples
Serius Naples
Serius Hotel Naples
Frequently asked questions
Reviews
8.2
Very Good
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
July 10, 2023
owain
owain, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2023
joseph
joseph, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 12, 2023
Tamara
Tamara, 4-night romance trip
Verified Expedia guest review
6/10 Good
February 22, 2023
Rob
Rob, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 30, 2023
francesco
francesco, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
September 29, 2023
Özge
Özge, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 14, 2023
João G
João G, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 2, 2023
Hermes H
Hermes H, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 1, 2023
Arla
Arla, 4-night trip
Verified Hotels.com guest review