Well, the bloody hotel maid threw away my £100 shampoo and conditioner I had left by mistake in another room, so that was a crappy start to the day. Especially as the hotel front desk denied anything was found. Lies.
The reception guy was pretty snotty by pressing the night before I return ALL three hotel cards given to me (I asked for an extra as I had forgotten the other in the room). Seriously, you're that hard up on plastic keys? Maybe you'd have money if you STOP LEAVING OPEN THE HOTEL FRONT DOOR TO THAT WASTES ELECTRICITY.
The smaller room I checked into was just as clean as the suite, with comfortable beds and pillows. Bit have a TOP SHEET FGS. The duvet is too warm without the AC and the AC blasting means one gets cold too quickly. Seriously, you're 5-star, act like it.
Wifi just as excellent as uploads and downloads, and sockets by the bed. Very good shower temperature options and pressure. Good soundproofing although the din of the eating area does rise when you step outside your door, so ask for an upper floor (I was on floor 11).
Hotel gym is surprisingly decent with free weights, a machine, treadmills, exercise balls. Small, but clean and decent, even if does get a bit too warm despite the AC.
The included breakfast is decent enough.