This apartment called me in the morning of the day I arrived, ask me to pick up the key at the different locations, which is far away from the apartment, and at the booking hotel information didn't say anything about it, if I have known this, I wouldn't book this apartment. And I complained to this apartment office which it owned by a hotel group in Prague, and it claims the Expedia.com has responsible to show on the info, I don't know who to blame on this issue. Anyway, later on other people who has stay in this apartment came has no clue, and didn't get the phone call either, and couldn't find the way in, and they were lucky to meet me out for smoking and tell them how to get the key from the office in other location. Well, if I didn't smoke that much, they'll have to sleep on the street.... I think if something is unusual for the normal hotel or apartment, Expedia should have written it cleared And maybe even with a warning.