Forgegate, Telford Centre, Telford, England, TF3 4NA
What's nearby
Telford Shopping Centre - 5 min walk - 0.5 km
Telford Town Park - 12 min walk - 1.1 km
The International Centre - 16 min walk - 1.4 km
Ironbridge Gorge - 7 min drive - 5.6 km
Iron Bridge - 11 min drive - 12.5 km
Getting around
Birmingham Airport (BHX) - 56 min drive
Shifnal Station - 6 min drive
Telford Central Station - 12 min walk
Oakengates Station - 28 min walk
Restaurants
McDonald's - 8 min walk
The Thomas Botfield - 10 min walk
McDonald's - 10 min walk
Costa Coffee - 9 min walk
Coffee#1 - 9 min walk
About this property
Mercure Telford Centre Hotel
Located near a train station, Mercure Telford Centre Hotel is a great choice for a stay in Telford. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Iron Masters Restaurant, which serves British cuisine and is open for lunch and dinner. Other highlights at this eco-certified hotel include a bar/lounge, a fitness center, and a sauna. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English
At a glance
Hotel size
153 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 10 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children's menu
Working away
Business center
9 meeting rooms
Conference center (4004 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Full-service spa
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Iron Masters Restaurant - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Iron Masters Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 10.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per accommodation (may vary based on length of stay)
Parking
Self parking costs GBP 10 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the fitness facility or spa tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford
Frequently asked questions
Does Mercure Telford Centre Hotel offer free cancellation for a full refund?
Yes, Mercure Telford Centre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Telford Centre Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Mercure Telford Centre Hotel?
Yes, pets are welcome. There's a charge of GBP 20 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Telford Centre Hotel?
Yes. Self parking costs GBP 10 per night.
What are the check-in and check-out times at Mercure Telford Centre Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Telford Centre Hotel and nearby?
Mercure Telford Centre Hotel has a spa and an indoor pool, as well as a fitness center.
Are there restaurants at or near Mercure Telford Centre Hotel?
Yes, Iron Masters Restaurant offers British cuisine.
What's the area around Mercure Telford Centre Hotel like?
Mercure Telford Centre Hotel is in the heart of Telford, a short 5-minute walk from Telford Shopping Centre and 12 minutes' walk from Telford Town Park.
Mercure Telford Centre Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 18, 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 16, 2024
Nothing not to like!
Our two night stay at the hotel was excellent. The staff, especially Steph on reception went over and above to make sure we had everything we wanted. Everyone we encountered was polite, helpful and a credit to the hotel. Breakfast was superb and kept very well stocked, the bar food was also great. Bedroom clean, had everything we needed and comfortable. We will be back
Christine
Christine, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 16, 2024
Good value
Service by Yuen Dan and Steve excellent. Looked after all guests.
Hotel room a little dim and one lamp not working but overall decent
Verified traveler
1-night family trip
Verified Hotels.com guest review
4/10 Fair
December 15, 2024
Will not revisit
Carpet was not hoovered prior to our arrival. We stood on small items that previous patrons had dropped.
Heating wasn't working in the room, it was very cold. Took over an hour for them to locate a heater for the room; we had to visit reception 3 times to resolve this. There was only 1 robe provided in the room for the spa and by this point, I just did not want another trip to reception to ask for anything more.
Restaurant seating by the window for evening meals and that was also very cold.
My chicken burger was pink but they seemed short staffed so I didn’t bother saying anything. Vegetable soup and Fish & Chips were nice.
Breakfast staff were lovely and this food was much better. Good choices.
In general, the hotel comes across as trying to look high end but isn't actually maintaining the property well enough.
In summary. Overpriced. Breakfast great. Hotel room not the cleanest. Service too slow.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 14, 2024
Very comfortable bed but it was hard to sit up as the lit headboard creaked a lot and didn’t feel v sturdy. Photos show a coffee machine but that’s only in upgraded rooms. Room was v spacious.
Excellent shower
Very tasty breakfast with a good selection of cooked and continental options to choose from
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
December 13, 2024
Yat
Yat, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
December 13, 2024
Castle crew
Really impressed with this hotel. Staff, especially Alex at the bar was so friendly & helpful. We had the king room & loved it. The bed was so comfy, didn’t wake up until 10am. We will definitely return.
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 9, 2024
Brilliant Stay
The hotel is always great, along with great staff, special call out to Sam the room cleaner, he was absolutely brilliant and so helpful.
Neil
Neil, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 9, 2024
Lovely hotel, they upgraded my room and it was really clean and comfy - no issues there. However they charged me for parking but there were no spaces. And the entry from the car park with luggage is a bit of a pain. They also didn't actually check me in when I checked in, which caused issues when I got back that evening. All sorted out and they gave me a free drink, but it was still not the smoothest experience
Verified traveler
2-night business trip
Verified Hotels.com guest review
8/10 Very Good
December 8, 2024
A C
A C, 1-night trip
Verified Hotels.com guest review
6/10 Good
December 8, 2024
Good for a cheap stay, but rooms and pool area are very tired and in need of a refurb. Very basic rooms too.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 6, 2024
Friendly staff, clean and comfortable room.
Sheila
Sheila, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
December 3, 2024
C
C, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 30, 2024
Awesome
The bath room was lucked and I needed to call for it to be opened and noisy a bit apart from these it was extremely excellent
Dee
Dee, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
November 28, 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
4/10 Fair
November 24, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 18, 2024
Robert
Robert, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 15, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
4/10 Fair
November 12, 2024
The room was soooo noisy with fan noise from an adjacent building.
This should have been advised during booking. No other was available - so I was told
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
November 4, 2024
The foyer and restaurant looked spotless. The staff that booked us in was friendly, although lacking information about the hotels facilities. The room was lovely, appeared newly decorated. The windows were old and let in some cold, but the heating was on all the time so didn't notice unless near the window. The heating was noisy and the bathroom although clear had mould on the grout. Of note also is there was no hot Wtaer by the time we showered about 11am. The swimming pool, etc were lovely, a little small but it was quiet. The changing areas weren't good at all though, cold, dirty, old and broken locker doors.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2024
Sian
Sian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 1, 2024
Bernice
Bernice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 31, 2024
Brett
Brett, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
Dog friendly heaven
Had the best stay, super dog friendly, great location, friendly staff, lovely gym and spa facilities! Would definitely come back!
Thanks to the staff for letting me sit in the bar with my dog for the breakfast buffet :)
Georgina
Georgina, 2-night trip
Verified Hotels.com guest review
2/10 Poor
October 26, 2024
Not the 4* it is given
Room was dirty and floor covered in blood spots, pillows covered with blood marks. F&B manager Dean confirmed and was horrified, gave me a drinks voucher and changed my room. No one picked up phone at reception so had to go down 3 times as room was so bad