Diego de Almagro San Pedro de Atacama

This hotel didn't seem to have a visible manager which it needs. Nobody in charge. Busy morning breakfast only 2 ladies serving dining room full not fair on them running out of food all the time. In saying that the beds were very comfortable the best we had in Argentina!

Great location , very friendly and helpful staff, great breakfast options. However the room is very dated with uncomfortable mattress, damp carpet, central heating not working properly and bathroom in need of serious repairs. The shower handle was defective and it was difficult to turn in on off and adjust water temperature. The water was hot only in the mornings but in the evenings it was barely warm. The tap to fill the bath tub did not work either.

The hotel is good but service levels were not very great I signed the bar bills and the lady later added the tips. I am not against tipping but against forced tipping

We drove to this property in the evening and could not find it. Our GPS took us to a busy, poor-quality, too-narrow dirt road after dark. We could not see a sign to the property, or an open gate to a parking lot where the GPS told us that the property would be. I did not bother to phone the property because it was very difficult to drive the narrow, busy, poor-quality road at night, with lots of people walking around. Also, I had been told (I think possibly when contacting Expedia previously) that the property did not have anyone who could speak English when they phoned previously to state that I would be arriving the next day for check-in. Also, my mobile phone (including data and Internet) has not always worked perfectly in South America. Basically, I gave up and went back to Calama, where I had to rush to find a hotel room to stay in for that night. I also missed all of my activities in San Pedro de Atacama, and will probably not recover my prepaid expenses for that part of my trip. Missing the activities probably saddens me the most, as I believe it would have probably been an amazing place to tour. I do feel like the hotel should have had a very visible note on its Expedia listing, explaining that English-only tourists may have difficulties finding and checking into this hotel in the evening, especially after dark when we had arrived. I believe that this hotel is probably just fine for a Chilean tourist, but it didn't work out for an English-only tourist (me).

Hotel: Very nice staff, breakfast was good, gave breakfast box when I had an early tour. But breakfast room was freezing, out of the 6 days, I didn’t had tour in the morning for 2 and stayed in the room and noted hotel shut down the heating so it was freezing in the room. Also at night had to use extra blankets from both beds to stay warm while room slowly warms up again… Hotel lost power several times. Pool (which is why I paid extra for that hotel) was unusable due to the cold… I had internet from my room, but reception said not available in all room. I think the hotel at $100 night is too expensive for what it is, $50/60 would be a fair price for it.

Though the hotel is a little bit old fashion, the environment is relaxing and spacious. The location is great, you may go to the city centre with few minutes walk.

Walking distance to the city center. A bit expensive for a 3 stars hotel but fair if you consider its location at San Pedro de Atacama.

The WiFi is very flakey and the Internet continuously drops out. I couldn’t work here because the Internet was so unreliable. Which was disappointing given the cost of this hotel. It the staff were very friendly, the rooms were clean and modern and comfortable, but the bathroom was extremely small (I had to sit on the toilet with my legs out the door). There is a very good selection of food at breakfast however they only provide you will tiny little side plates (smaller than my hand) to eat on, which is laughable. The pool area was lovely.

The Diego de Almagro San Pedro de Atacama hotel was well positioned just on the south of the town center which was excellent. We were given a room right by the pool and had really good Wi-Fi. Tbh, the general condition of the property is what one would imagine of a remote town desert location and was absolutely fine. Breakfast was included, the usual breads, cheese slices, ham etc although I could not understand why they would present about 200 slices of cheese, 4 layers deep in a circle pattern only for most of it to go back into the kitchen and come back out the next day. The scrambled eggs were busy too runny and undercooked even for me. There was lots of cake for breakfast too although I didn't try any most looked really good! The pool was very nice although the surrounding flooring all needs redoing and repointing. We were unlucky enough to visit during the wettest extreme weather the desert had seen in ten years. All the streets were mud and every day the staff hard to clean all around, we felt for them and the property.

Really Good Hotel, but its really Old and needs to be refurbished