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Crowne Plaza Zürich, an IHG Hotel

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Premium bedding, pillowtop beds, in-room safe, desk

Overview of Crowne Plaza Zürich, an IHG Hotel

Crowne Plaza Zürich, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Letzigrund Stadium

8.2/10 Very Good

1,015 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is P 6,654
Price available on 02/12/2023
420 Badenerstrasse, Zürich, ZH, 8040

Room options

About this area

What's nearby

  • In Zürich Center
  • Bahnhofstrasse - 12 min drive
  • ETH Zurich - 16 min drive

Getting around

  • Zurich Airport (ZRH) - 19 min drive
  • Zürich Limmatquai Station - 6 min drive
  • Schlieren Station - 7 min drive
  • Zurich Altstetten Station - 25 min walk
  • Letzigrund Tram Stop - 3 min walk
  • Albisriederplatz Tram Stop - 5 min walk
  • Krematorium Sihlfeld Tram Stop - 5 min walk


  • Pizzeria Libero - 3 min walk
  • New Point Flora - 4 min walk
  • Bauer - 4 min walk
  • Hardhof - 5 min walk
  • Pizzeria da Cono - 6 min walk

About this property

Crowne Plaza Zürich, an IHG Hotel

Located near a train station, Crowne Plaza Zürich, an IHG Hotel is a great choice for a stay in Zürich. Guests can indulge in massages and enjoy Latin American cuisine at Hotel Restaurant, which is open for lunch and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this upscale hotel. Fellow travelers like that it's just a short walk to public transportation: Letzigrund Tram Stop is 3 minutes away and Albisriederplatz Tram Stop is 5 minutes.


Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 365 rooms
  • Arranged over 5 floors


  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (2 per room)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking available only on request
  • Secured covered onsite self parking (CHF 35 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Access to nearby indoor pool

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (10764 square feet)


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas


  • 2 buildings/towers
  • Built in 1972
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Spa services
  • Sauna
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance


  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Hotel Restaurant - This restaurant specializes in Latin American cuisine and serves lunch and dinner.
Bar - This bar specializes in Modern European cuisine and serves light fare only. Open daily.
Restaurant West - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: CHF 100.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 29 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to January 31:
  • Sauna
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CHF 40.0 per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per night


  • Covered self parking costs CHF 35 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).


<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Noise-free guestrooms cannot be guaranteed. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Frequently asked questions

Does Crowne Plaza Zürich, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Zürich, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Zürich, an IHG Hotel?
As of February 8, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Zürich, an IHG Hotel on February 12, 2023 start from P 6,654, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Zürich, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Zürich, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Zürich, an IHG Hotel?
Yes. Self parking costs CHF 35 per night. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Zürich, an IHG Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Crowne Plaza Zürich, an IHG Hotel?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (5-min drive) and Grand Casino Baden (18-min drive) are both nearby.
What is there to do at Crowne Plaza Zürich, an IHG Hotel and nearby?
Onsite recreation at Crowne Plaza Zürich, an IHG Hotel includes aerobics, Pilates, and yoga. Enjoy amenities like a sauna, a steam room, and a garden. Crowne Plaza Zürich, an IHG Hotel also has access to a nearby indoor pool.
Are there restaurants at or near Crowne Plaza Zürich, an IHG Hotel?
Yes, Hotel Restaurant offers Latin American cuisine. Nearby restaurants include Pizzeria Libero (3-min walk), New Point Flora (4-min walk), and Bauer (4-min walk).
What's the area around Crowne Plaza Zürich, an IHG Hotel like?
Crowne Plaza Zürich, an IHG Hotel is a short 3-minute walk from Letzigrund Tram Stop and 4 minutes' walk from Letzigrund Stadium.



Very Good




Staff & service




Property conditions & facilities




2/10 Poor

Do NOT stay here
DO NOT recommend. Came for the spa and sauna. Night? Closed. Morning? Closed. RIDICULOUS. All the manager said was “sorry” not to mention the carpet in my room was soaking wet. I hated this place, could not believe it was a 4 star hotel- more like a no star motel if you ask me.
1-night family trip
Verified guest review

10/10 Exceptional

Kai, 2-night trip
Verified guest review

4/10 Fair

Dreadful Pillows
This was my second stay that I had booked at the same time as my first stay. I requested to cancel this booking after my first stay because the pillows on the first visit were absolutely dreadful and the hotel only has one type of pillow. After refused cancellation, I still came, but was not able to sleep well, again because of these pillows. Please be aware, these are deep, very hard pillows that 'forced' me to then sleep on my side (way too deep for a back sleeper).. even on my side they are not comfortable for resting your head properly. I dont understand why this hotel does not simply buy a selection of other pillows for clients to request, or at least have pillows that are similar to 99% of the other hotels. Stubborn mistake on their part. I'll be staying at the hotel just along the road in future.
Chris, 1-night trip
Verified guest review

8/10 Very Good

Hotel was great BUT unfortunately very noisy from hallway/ rooms next door. Sound isolation is not very good and the design of the doors makes it loud when rooms nexts door does open/close their doors. Also housekeeping starts already at 8am so we got woken up by housekeeping entering our room on the first day while still in bed and on the second bed for their very loud chatting outside given the bad sound isolation.
Julie, 3-night trip
Verified guest review

4/10 Fair

Worst Pillows, Custy Service like 1980's in USSR
Check-in - receptionist had 5-6 opportunities to smile at me and make pleasant comments during the check-in process - she made only 1... it felt like I'd just checked into a hotel in Eastern Europe before the fall of communism. The pillows on the bed are absolutely dreadful - not even worthy of 2 star hotels. They are small square pillows, that resemble cushions and filled with lumpy material - its the only contributor to a bad night sleep as everything else was absolutely fine. I am due to stay again next week but reception confirmed all rooms have these same pillows and 'there's nothing I can do about it' .. so I need to find another hotel to stay at. Otherwise everything else is ok - its a bit worn and basic but you get what you pay for.
Chris, 1-night business trip
Verified guest review

8/10 Very Good

Comfortable 2-night stay on a business trip
Comfortable 2-night stay on a business trip. Hotel was clean and generally comfortable. My room was on the 1st floor and faced the street so the trams in the morning were a bit noisy but not too terrible. Breakfast buffet was also nice.
2-night business trip
Verified guest review

6/10 Good

karen, 2-night trip
Verified guest review

10/10 Exceptional

Great experience highly recommended
EMRAH, 2-night trip with friends
Verified guest review

10/10 Exceptional

Matthew, 2-night business trip
Verified guest review

8/10 Very Good

Verified Expedia guest review