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All properties in Banff, Alberta, Canada
1 room, 2 adults

Tunnel Mountain Resort

3.5-star3.5 stars
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1, Canada

Mountain lodge with indoor pool, near Banff Centre for Arts and Creativity
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Staff were very nice and helpful ! Wonderful location ! Apr 7, 2021
  • Our family was great thanks to the wonderful staff at Tunnel Mountain Resort. The staff…Apr 4, 2021

Tunnel Mountain Resort

from P4,994
  • Studio Condo
  • Deluxe Condo, 1 Bedroom Loft (3 Queen)
  • Deluxe Condo, 1 Bedroom (Loft - King, Queen)
  • Mountain Cabin
  • Superior Suite, 1 Queen and 1 King
  • Superior Suite, 1 Queen and 2 Twins
  • Standard Suite, 2 Queen Beds

What’s around Tunnel Mountain Resort

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 23 min walk
  • Banff National Park Information Centre - 23 min walk
  • Banff Lake Louise Tourism Bureau - 23 min walk
  • Tunnel Mountain - 40 min walk
  • Canadian Ski Museum West - 23 min walk
  • Canada House Gallery - 27 min walk
  • Banff Park Museum - 29 min walk

Getting around

  • Calgary International Airport (YYC) - 94 min drive
  • Banff Station - 27 min walk
  • Free area shuttle

At a glance

Key facts

Size

  • 105 cabins
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Specific rooms only*

  • 2 per room (up to 50 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Filipino, French.

At the property

Food and drink
  • Barbecue grills
Things to do
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1972
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Filipino
  • French

In the cabin

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Tunnel Mountain Resort’s small print

Also known as

  • Mountain Tunnel
  • Tunnel Mountain Resort Lodge
  • Tunnel Mountain Resort Banff
  • Tunnel Mountain Resort Lodge Banff
  • Tunnel Mountain
  • Tunnel Mountain Banff
  • Tunnel Mountain Resort
  • Tunnel Mountain Resort Banff
  • Banff Tunnel Mountain Chalet Hotel
  • Banff Tunnel Mountain Resort
  • Tunnel Mountain Chalet
  • Tunnel Mountain Hotel Banff

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: CAD 25 per night

Optional extras

Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tunnel Mountain Resort

  • Does Tunnel Mountain Resort offer free cancellation for a full refund?
    Yes, Tunnel Mountain Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Tunnel Mountain Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Tunnel Mountain Resort?
    Yes, there's free self parking.
  • Is there a pool at Tunnel Mountain Resort?
    Yes, there's an indoor pool.
  • Are pets allowed at Tunnel Mountain Resort?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25.00 per pet, per night, and there's also a deposit of CAD 25 per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Tunnel Mountain Resort?
    You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Tunnel Mountain Resort?
    Yes. Nearby restaurants include The Keg Steakhouse and Lounge - Caribou Lodge (12-min walk).
  • What is there to do at Tunnel Mountain Resort and nearby?
    Have fun with onsite activities like mountain biking and hiking. Additional recreation nearby includes spelunking. Enjoy a swim in the indoor pool or use the lodge's other amenities, which include a sauna and a steam room. Tunnel Mountain Resort also has a picnic area.

Recent reviews

Superb 9.0 From 1,223 reviews

Very good 8.0
Xx
Jovita, ca3 night business trip
Exceptional 10.0
Highly recommend!
Thanks guys! Everything was great! Clean and friendly. We only stayed 2 nights, and not much time in the room, but it was a great place to come home to at the end of a busy day hiking and sight seeing!
Jaime, ca2 night family trip
Exceptional 10.0
We got the cabin with the kitchen and wood burning fireplace. It was in good condition, maybe renovated a couple of years ago. Cleanliness was excellent. Had a great time.
Jose, ca2 night family trip
Exceptional 10.0
Quiet retreat away from busy downtown
Comfortable, clean, good service, good price. It served us well as a place to sleep and prepare meals while we enjoyed the areas activities.
FELIX, ca3 night trip
Exceptional 10.0
Banff bday trip
love love love tunnel mountain resort..definitely my go to in banff
Trinity, ca2 night trip with friends
Exceptional 10.0
It was very nice. The mountain cabin was very cozy. We loved the wood fireplace. Overall the staff and amenities were excellent
Sharon, ca2 night trip
Poor 2.0
Stay elsewhere
Room was not as clean as it should be. Markers in the sofa bed, hair in the shower, dirt in corners. They double booked the pool and kicked my wet kids out of the pool before checking that it was their error and we had booked it first. They aren’t checking who is entering the pool before hand. Asked for a manager to follow up which never happened. The grounds around the balcony had garbage and balconies were sheer ice. We had a cabin and a loft booked and while the layout is great, this place is not worth the cost. I’m extremely disappointed they would let this resort get like this.
ca2 night family trip
Exceptional 10.0
Amazing Mountain Getaway
We loved our stay at Tunnel Mountain Resort! We booked a pet friendly cabin as a little getaway after having to cancel our wedding and it exceeded our expectations. Amazing view, cozy cabin, everything you could ask for in the mountains. We appreciated how accommodating they were to our dog having the room set up with dishes, bags, a toy, etc. Really enjoyed the wood fireplace as well. Great location. The only negative would be we expected the pool to be warmer, but a very minor issue overall. We will be back :)
Shayna, ca2 night trip
Very good 8.0
Good room , good price
Room was clean but I thought the standard room had its own entrance. My mistake
Sharon, ca3 night trip
Exceptional 10.0
Great trip
Great hotel. Staff was outstanding. Highly recommend.
IAN, ca2 night family trip

Tunnel Mountain Resort