Ok hotel, aircon situation was a major issue in the hallway to the lift like Alaska, and they had no control over it, fan was on full all the time, needed a coat to walk to the lift. the in room aircon was right next to the bed, blowing all night on us, we could turn it down though then it wasn't cold enough. Some of the staff were wonderful some were not helpful regarding the aircon issue...no cafe down stairs only breakfast, breakfast was enough and had a few options. The tram stopped tight outside which was great! Washing and drying was free, which was excellent!