Hanmer Springs Thermal Reserve - 4 min walk - 0.4 km
Conical Hill Walkway - 8 min walk - 0.7 km
Hanmer Heritage Forest - 14 min walk - 1.2 km
Conical Hill - 2 min drive - 1.0 km
Getting around
Christchurch International Airport (CHC) - 103 min drive
Restaurants
Fire & Ice Cafe Restaurant & Bar - 5 min walk
Sushi & Bowl - 1 min walk
Isobel's Restaurant and Bar at the Heritage Hotel - 1 min walk
Rustic Cafe & Tapa's Bar - 2 min walk
Salt N Pepper Cafe/Restaurant/Bar - 3 min walk
About this property
Hanmer Springs Hotel
Enjoy your visit to Hanmer Springs with a stay at Hanmer Springs Hotel. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Isobel's Restaurant, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, an outdoor tennis court, and a snack bar/deli. Fellow travelers love the helpful staff and breakfast.
Languages
Dutch, English, Filipino, German, Hindi, Italian
At a glance
Hotel size
48 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Tennis
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Working away
Business center
Meeting room
Conference space
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 1932
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Seasonal outdoor pool
Outdoor tennis court
At least 80% of food locally-sourced
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Premium satellite channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Recycling
Special features
Dining
Isobel's Restaurant - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 25 to 30 for adults, and NZD 12.50 to 15 for children
Early check-in can be arranged for an extra charge of NZD 40 (subject to availability)
Late check-out can be arranged for an extra charge of NZD 40.00 (subject to availability)
Credit card charges are subject to an extra charge of 2.5 percent
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Children & extra beds
Rollaway beds are available for NZD 40.0 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from November to April
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs
Frequently asked questions
Does Hanmer Springs Hotel offer free cancellation for a full refund?
Yes, Hanmer Springs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hanmer Springs Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hanmer Springs Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanmer Springs Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hanmer Springs Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge of NZD 40 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of NZD 40.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hanmer Springs Hotel and nearby?
Practice your swing on the tennis courts. Enjoy amenities like a seasonal outdoor pool, a picnic area, and a garden.
Are there restaurants at or near Hanmer Springs Hotel?
Yes, Isobel's Restaurant offers garden views.
What's the area around Hanmer Springs Hotel like?
Hanmer Springs Hotel is a short 4-minute walk from Hanmer Springs Thermal Reserve and 8 minutes' walk from Conical Hill Walkway. Travelers say that the hotel is in a great location.
Hanmer Springs Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
December 11, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
December 6, 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 25, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 18, 2024
Great location with easy access to the thermal springs, trails, and restaurants. Room was comfortable and clean. No lift/elevator so lugging the heavy suitcase up the stairs was a bit of a chore.
Gregory
Gregory, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 27, 2024
Jeni
Jeni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 14, 2024
10 out of 10
Lovely room, bed was so comfy. Staff so friendly and hopfully. Short stroll to shops, cafes and pools. Weather wasn't to best,but still had a great time. Was nice to wake up to snow over night. Would definitely go back.
Donna
Donna, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 24, 2024
Fiona
Fiona, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
September 17, 2024
It was a lovely stay however I feel it should be more wheel chair accessible or have some sort of alternative for the stairs.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 16, 2024
Great valve for money.
Robert
Robert, 1-night trip
Verified Wotif guest review
6/10 Good
September 15, 2024
Took me 20 minutes to find the studio apartment after poor directions were given at the front desk
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 14, 2024
This was a lovely old hotel with beautiful grounds. The location was excellent, the staff were friendly and it was nice an quiet
Judy
Judy, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
September 11, 2024
Comfortable stay
Enjoyed a comfortable stay with close proximity to hot pools and cafes. Enjoyed the happy hour for drinks and free continental breakfasts too.
Hotel has lovely grounds and an attractive setting.
Margaret Ruth
Margaret Ruth, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
September 10, 2024
Staff were really helpful assisting my husband with disability issues. In that respect we were disappointed however that there was no lift to carry heavy luggage. The garden setting is lovely and quiet, set well off the street.
Gillian
Gillian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
Anika
Anika, 1-night trip
Verified Wotif guest review
10/10 Exceptional
September 5, 2024
Property was a graat location
Debbie
Debbie, 1-night trip
Verified Expedia guest review
2/10 Poor
September 3, 2024
Very rundown, poor service
Jeff
Jeff, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 2, 2024
Hotel is dated but you really couldn’t fault how clean the room was and the service we received from the staff. Location is amazing just parked the car up and walked everywhere with our 3 year old. Would definitely book again. Price was reasonable also.
Abbey
Abbey, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
August 20, 2024
Friendly staff, helpful, great service, ideal location, lovely grounds
simon
simon, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
August 18, 2024
Very clean comfortable hotel. Close to shops and pools and eating places besides the hotel. We only stayed one night but think we’d like to stay longer next time. I would ask for a ground floor room next time as I have issues with stairs but forgot to tell them on booking nevertheless a great stay with comfortable beds and great facilities. Susan and Peter Wood
peter
peter, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
August 11, 2024
Reqlly enjoyed the location, easy parking. Rooms were clean and spacious. The restaurant on site, Isobels, was fantastic. Would happily stay here again
Sara
Sara, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
August 10, 2024
Love staying here but the hotel is sadly getting a bit tired now. The staff were very friendly, helpful and kind.
Roger
Roger, 1-night romance trip
Verified Expedia guest review
2/10 Poor
July 27, 2024
Badly needs work, is not a four star hotel,needs refurbishing badly, hard to find reception.things in bathroom didn't work, nothing in the mini bar, not even bottled water, nit even sure the fridge worked. Lighting was shocking. Just awful. Definitely will not be back.
Elise-Maree
Elise-Maree, 1-night trip
Verified Wotif guest review
10/10 Exceptional
July 26, 2024
A very nice central place for our family to stay
Mary
Mary, 1-night trip
Verified Wotif guest review
10/10 Exceptional
July 25, 2024
Older hotel but well maintained. Good value for money. Room was nice overlooking garden. Nice terrace with table.