Melbourne Convention and Exhibition Centre - 5 min walk
Crown Casino - 5 min walk
Marvel Stadium - 11 min walk
Melbourne Central - 3 min drive
Melbourne Cricket Ground - 5 min drive
Getting around
Melbourne, VIC (MEB-Essendon) - 19 min drive
Melbourne Airport (MEL) - 24 min drive
Avalon Airport (AVV) - 42 min drive
Southern Cross Station - 6 min walk
Spotswood Station - 11 min drive
Flinders Street Station - 15 min walk
Flagstaff Station - 16 min walk
Melbourne Central Station - 22 min walk
North Melbourne Station - 26 min walk
Restaurants
Krispy Kreme - 3 min walk
Palm Sugar Thai Cafe - 3 min walk
Domino's Pizza - 2 min walk
State of Grace - 4 min walk
Hardware Société - 3 min walk
About this property
Best Western Melbourne City
Best Western Melbourne City features a rooftop terrace and puts you just steps from Collins Street. For a bite to eat, guests can check out Stubby, which serves breakfast, lunch, and dinner. Also, SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi
At a glance
Hotel size
114 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for onsite parking
Offsite parking within 984 ft (AUD 25 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Use of nearby fitness center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Library
Television in common areas
At least 80% of food locally-sourced
Locally-owned & organized tours & activities
At least 80% lighting from LEDs
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Stubby - This restaurant serves breakfast, brunch, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: AUD 100 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.5 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 30 per pet, per night
Parking
Parking is available nearby and costs AUD 25 per day (984 ft away)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID - 68932034202
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne
Frequently asked questions
Are pets allowed at Best Western Melbourne City?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of AUD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Best Western Melbourne City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Best Western Melbourne City?
No, this hotel doesn't have a casino, but Crown Casino (5-min walk) is nearby.
What is there to do at Best Western Melbourne City and nearby?
Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino (5-min walk), along with Marvel Stadium (11-min walk) and Melbourne Central (1 mi).
Are there restaurants at or near Best Western Melbourne City?
Yes, there's an onsite restaurant, Stubby.
What's the area around Best Western Melbourne City like?
Best Western Melbourne City is in Melbourne Central Business District, a short 6-minute walk from Southern Cross Station and 2 minutes' walk from Collins Street. Travelers say the area is walkable and good for shopping.
Best Western Melbourne City Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
December 17, 2024
DR DWL
DR DWL, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 11, 2024
Catherine r
Catherine r, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 10, 2024
Sareh
Sareh, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 5, 2024
Bill
Bill, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 1, 2024
Gye
Gye, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
October 21, 2024
CHRISTOPHER
CHRISTOPHER, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
October 21, 2024
Short comfortable and pleasant stay
Apart from the beeping smoke detector for every few seconds, the stay was comfortable and good. The front desk staff attend to the smoke alarm sound when approached and was told that it was due to low battery which he did changed it. But the smoke alarm has an irritating beep sound every one or two minutes which are loud and interrupted my sleep. Another plus point is the luggage storage facility which allow me to walk around the CBD for last minute shopping and lunch without lugging those luggage while waiting to pass for my evening flight
Zakaria
Zakaria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 20, 2024
shannon
shannon, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
October 13, 2024
Clean, helpful staff
Catherine r
Catherine r, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 26, 2024
Juan
Juan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 20, 2024
Perfect location close to shops, train and good coffee. Clean room with the basics for a short stay.
Marysol
Marysol, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
September 19, 2024
Very quiet inside, nice and central to major attractions, shopping and transport options.
Shower cubicles very small but overall nice and clean and we enjoyed our stay.
Tash
Tash, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
September 18, 2024
Excellent location and amazing staff particularly Mr. Lorenzo. Thank you Lorenzo for your great help.
fernando
fernando, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
September 14, 2024
Charlotte
Charlotte, 2-night trip
Verified Wotif guest review
10/10 Exceptional
September 11, 2024
One of the elevators wasn’t working and the other one was extremely slow but other than that great service and area
Eden
Eden, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
Felipe
Felipe, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
September 7, 2024
Felipe
Felipe, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
September 7, 2024
Try elsewhere
On arrival was musty no window or air, aircon old not game to use! Bathroom floor needs washing!
the air freshener made a difference
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 4, 2024
It was very clean and refurnished, and quite you can not hear any out side room noise and trains noise so dont let this bother you john M
John
John, 1-night trip
Verified Wotif guest review
8/10 Very Good
September 3, 2024
Easy to walk to the train station, and the city centre. Room is spacious and clean enough. Just my room is facing the street and the train rail, which might be a little problem for those who need extreme quiet place to sleep. Overall it is a really nice accommodation for its price.
Chun Tung
Chun Tung, 5-night trip
Verified Expedia guest review
10/10 Exceptional
September 3, 2024
Patricia
Patricia, 2-night trip
Verified Wotif guest review
10/10 Exceptional
September 2, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 31, 2024
Stephanie
Stephanie, 1-night trip
Verified Expedia guest review
6/10 Good
August 25, 2024
They claim to have parking, but this is a paid parking lot off site. It is provided at a discounted rate, and not 'just 5 minutes walk' from the hotel. It took about 10 minutes, with my bag and constantly having to stop at Red lights to cross the road.