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Crowne Plaza Melbourne, an IHG Hotel

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Exterior
Outdoor pool, free cabanas, sun loungers
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Melbourne, an IHG Hotel

Crowne Plaza Melbourne, an IHG Hotel

4.5 star property
Luxury hotel with outdoor pool, near Melbourne Convention and Exhibition Centre

8.4/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
1-5 Spencer Street, Melbourne, VIC, 3008
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 10 meeting rooms
  • Limo/town car service
  • Terrace
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 3 min walk
  • SEA LIFE Melbourne - 1 min drive
  • Collins Street - 1 min drive
  • Melbourne Convention and Exhibition Centre - 4 min drive
  • Marvel Stadium - 4 min drive
  • Queen Victoria Market - 8 min drive
  • Princess Theatre - 10 min drive
  • Melbourne Central - 10 min drive
  • Rod Laver Arena - 9 min drive
  • Melbourne Cricket Ground - 13 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 21 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Avalon Airport (AVV) - 44 min drive
  • Southern Cross Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Flinders Street Station - 16 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Central Station - 25 min walk
  • North Melbourne Station - 28 min walk

Restaurants

  • Kobe Jones Melbourne - 2 min walk
  • Five66 - 2 min walk
  • Di Parsia Pasticceria Caffe - 3 min walk
  • Olivier's Cafe - 3 min walk
  • Cafe Keyif - 3 min walk

About this property

Crowne Plaza Melbourne, an IHG Hotel

Crowne Plaza Melbourne, an IHG Hotel offers a fantastic location, putting you just a 5-minute walk from Crown Casino and Entertainment Complex. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yugo Restaurant, which serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the comfortable guestrooms and access to public transport.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 432 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 17 per night; includes in/out privileges)
  • Offsite parking within 984 ft (AUD 17 per night); discounts available

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby

Working away

  • 10 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Spanish
  • Thai

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Yugo Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Dive Bar - This bar specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow - This coffee shop serves breakfast, brunch, and light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of AUD 38 for adults and AUD 24 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Rollaway beds are available for AUD 65.0 per night

Parking

  • Self parking costs AUD 17 per night with in/out privileges
  • Parking is available nearby and costs AUD 17 per night (984 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Does Crowne Plaza Melbourne, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Melbourne, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Melbourne, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Melbourne, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Melbourne, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Melbourne, an IHG Hotel?
Yes. Self parking costs AUD 17 per night.
What are the check-in and check-out times at Crowne Plaza Melbourne, an IHG Hotel?
You can check in from 3:00 PM - 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Melbourne, an IHG Hotel?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (3-min walk) is nearby.
What is there to do at Crowne Plaza Melbourne, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Melbourne, an IHG Hotel?
Yes, Yugo Restaurant offers international cuisine. Nearby restaurants include Olivier's Cafe (3-min walk), Cafe Keyif (3-min walk), and Tokyo Maki (3-min walk).
What's the area around Crowne Plaza Melbourne, an IHG Hotel like?
Crowne Plaza Melbourne, an IHG Hotel is located by the river in Melbourne Central Business District, a short 8-minute walk from Southern Cross Station and 3 minutes' walk from Crown Casino and Entertainment Complex. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Shelley, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ishtiaque, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robyn, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Really friendly staff and helpful. Only negative is the bedroom hallways are quite noisy. Not great if you’re a light sleeper
craig, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Once they have your money....service ends
After booking over 3 months in advance we received a room with a view of a concrete wall!!! (No exaggeration....room 047). After speaking with staff about it...they would not change it. The room had a king bed....with hardly and room remaining to walk around. The bed sheets must have been queen size as they would not reach our heads so we slept eith our knees bent. Will never stay here again
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruchit, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Carissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ulla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another great stay. Kids made to feel very welcome with kids activities room (holidays) and gift pack. Used heated outdoor pool for the first time.
Crista, 1-night family trip
Verified Hotels.com guest review