4/10 Fair
December 16, 2024
Disappointed with beds.
We stayed at the hotel to have an early Christmas get together with a few relatives. We had two rooms. One was a two bed for 3 adults. The other was a one bed for 2 adults 2 small children used the sofa bed. The decor was wonderful. Very clean and staff friendly. Pool was great. Room towels and bedding were scratchy and stiff. Not soft. Furniture was nice but firmness was hard and not very comfortable. Biggest disappointment was the mattresses and pillows. Mattresses were so hard it felt like trying to sleep on a board of plywood. Both beds in our room, the bed in the connecting room and the pull out couch were all extremely hard to try to get any sleep on. For the price I expected a way more comfortable experience.
Verified traveler
1-night family trip
Verified Hotels.com guest review