The Whitehall Houston

4.0 star property
Hotel with outdoor pool, near Toyota Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Whitehall Houston

City view from property
Interior
Interior
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is P7,469
P8,739 total
includes taxes & fees
Dec 30 - Dec 31

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About the neighborhood

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk
  • Downtown Aquarium - 18 min walk
  • Minute Maid Park - 3 min drive
  • George R. Brown Convention Center - 4 min drive
  • Rice University - 7 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 20 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive
  • Houston Station - 25 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free area shuttle

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

At The Whitehall Houston, you'll be just a 5-minute drive from Toyota Center and George R. Brown Convention Center. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a terrace are other highlights. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 259 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, up to 50 lbs per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite valet parking (USD 40 per night; includes in/out privileges)

Offsite

  • Free area shuttle within 1.0 mi

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 per person

Renovations and closures

This property is closed from November 25 2024 to November 26 2024 (dates subject to change).
The property will be renovating from November 25 2024 to November 26 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Is The Whitehall Houston currently open?
This property is closed from November 25 2024 to November 26 2024 (dates subject to change).
Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at The Whitehall Houston?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an onsite restaurant.
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travelers give top marks for the hotel's prime location.

The Whitehall Houston Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not so good experience for me
Joelda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tanjanika, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

WENT FOR FEW DAYS TOTALLY ENJOYED MY STAY WITH THE WHITEHALL HOTEL AT DOWNTOWN HOUSTON.
Rigoberto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great rooms, clean, friendly staff. I work in IT and the way to connect to the WiFi isn't user-friendly at all. I thought the valet service at 40 a night was insane. Parked nearby for 10 a day
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erica, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No AC in the room
errol, 1-night trip
Verified Hotels.com guest review

2/10 Poor

It needs a upgrade rooms don’t match the outside nor the lobby
Chezare, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall the hotel and service was good aside from the heat not working well in our room... They provided a space heater but it was still chilly.
Alicia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location. location, location
Great location in downtown H-town!
David J Mordente, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

unsatisfied customer
they didn't have hot water also the heat took along time to come over 2hrs plus we killed two roaches in the bathroom so we checked out early after the usher concert because my fiancee anxiety went up after discovering the roaches in the bathroom
john, 1-night trip
Verified Hotels.com guest review

6/10 Good

stay was okay
hotel was nice, parking is $40 a night.. the hallways smell like garbage. the room i was in had two bathrooms one of them smelled like poop even though it didn’t have a toilet in it only a tub and sink. hallways were loud you could hear everything. not worth the price
Krista, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Genevieve, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Starla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing top tier.
I really enjoyed my stay. The Hotel staff members were very professional. Treated me like a guess is supposed to be treated at any hotel rather than harassing guess. I really enjoyed my stay. Front desk Shirley was amazing.
Angela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Stephen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good place to stay.
Had a great stay. Only issue is that when we got off of the elevator to go to our room there was a strong odor of marijuana in the hallway. Very strong. Like it was being smoked in the hallway. Other than that it was a good value and good experience.
Amanda, 1-night trip
Verified Hotels.com guest review