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The Westin Oaks Houston at the Galleria

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Lobby
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of The Westin Oaks Houston at the Galleria

The Westin Oaks Houston at the Galleria

4.0 star property
4-star aparthotel with outdoor pool, connected to a shopping center, near Gerald D. Hines Waterwall Park

8.6/10 Fabulous

1,090 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
Map
5011 Westheimer Road, Houston, TX, 77056
Main amenities
  • 406 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • 11 meeting rooms
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In The Galleria
  • Westheimer Rd - 1 min walk
  • Rice University - 6 min drive
  • Houston Zoo - 9 min drive
  • Houston Natural Science Museum - 15 min drive
  • MD Anderson Cancer Center - 16 min drive
  • NRG Stadium - 11 min drive
  • NRG Park - 9 min drive
  • Toyota Center - 10 min drive
  • George R. Brown Convention Center - 16 min drive
  • University of Houston - 11 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 28 min drive
  • Houston, TX (EFD-Ellington Field) - 30 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive
  • Houston Station - 18 min drive

Restaurants

  • La Madeleine French Bakery & Café - 2 min walk
  • The Cheesecake Factory - 2 min walk
  • Del Frisco's Double Eagle Steak House - 3 min walk
  • Grand Lux Cafe - 5 min walk
  • Joey Uptown - 3 min walk
Map

About this property

The Westin Oaks Houston at the Galleria

The Westin Oaks Houston at the Galleria puts you within a 10-minute drive of Toyota Center and Rice University. After getting a workout at the 24-hour health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a snack bar/deli are other highlights, and apartments offer up nice touches like bathrobes and pillowtop beds with Egyptian cotton sheets. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 2:30 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free offsite parking within 1 ft
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Food and drink

  • Refrigerator
  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 30.00 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Bed sheets provided
  • Pillow top mattress
  • Rollaway/extra beds: USD 20.0 per day

Bathrooms

  • Bathtub or shower
  • Bathrobes
  • Towels provided
  • Designer toiletries
  • Hair dryer

Entertainment

  • 55-inch Smart TV with cable service
  • Pay movies

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 11 meeting rooms
  • Desk
  • Conference space (25304 square feet)

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers
  • ATM/banking services

Location highlights

  • Connected to a shopping center
  • In the business district
  • In the shopping district
  • In the entertainment district

Things to do

  • 24-hour health club
  • Shopping mall on site
  • Designer stores on site
  • Golf lessons nearby
  • Horse riding nearby
  • Golf nearby
  • Hiking/biking trails nearby

General

  • 406 rooms
  • 21 floors
  • Connecting/adjoining rooms avaliable

Special features

Dining

Street Level Lobby Bar - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered.
White Oak Kitchen + Drink - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 30.00 per person

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Parking

  • Valet parking costs USD 42 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Aparthotel
The Westin Oaks Houston at the Galleria Aparthotel Houston

Frequently asked questions

Does The Westin Oaks Houston at the Galleria offer free cancellation for a full refund?
Yes, The Westin Oaks Houston at the Galleria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Westin Oaks Houston at the Galleria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Oaks Houston at the Galleria?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10 PM.
Are pets allowed at The Westin Oaks Houston at the Galleria?
Yes, pets stay free.
Is parking offered on site at The Westin Oaks Houston at the Galleria?
Yes, there's free self parking.
What are the check-in and check-out times at The Westin Oaks Houston at the Galleria?
You can check in from 3 PM - 2:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Westin Oaks Houston at the Galleria and nearby?
Have fun with nearby activities like hiking and horseback riding, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a 24-hour health club.
Are there restaurants at or near The Westin Oaks Houston at the Galleria?
Yes, there's an onsite restaurant, Street Level Lobby Bar.
What's the area around The Westin Oaks Houston at the Galleria like?
The Westin Oaks Houston at the Galleria is a short 1-minute walk from Westheimer Rd and 10 minutes' walk from River Oaks District. Travelers say the local area is good for shopping and very safe.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

4/10 Fair

Nothing Special.
The hotel was OK but nothing special. Cheap toilet paper and kleenex box was empty. Floor was not vacuumed and appeared dirty. I was expecting much more and will not stay there anymore.
Ken, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALEJANDRO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms very nice. Staff friendly.
Machael, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Great location but lacking in service
Good location and room upgrade was nice. However, there was no assistance with our baggage at check-in. Service used to be better. Ice machine on our floor was broken. Room service food quality was good but the “service” is more of a food delivery than actual service. The hotel feels more like an extended stay.
Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We had a large company party
Maxine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property. Just wish the hotel bar was open.
Ronald, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Camaryn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

VERONICA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again.
My room was very clean and comfortable. I had two king beds, and the woman at the front desk suggested the room because it was more quiet- which was true and I appreciated. Connects to the mall which was fantastic, and the conferences room area looked great. The bathrooms were clean.
Britt, 2-night business trip
Verified Hotels.com guest review