4/10 Fair
January 11, 2023
Great employees but hotel systems and facilities are extremely disappointing, this is the second time staying there and is worst than the first time. Extremely difficult to lock/unlock the rooms, no room heaters (we were offered additional blankets though) uneven floors, I smashed a toe. Restaurant was not open except one day of my multiple day stay.
The asked me for a credit card for incidentals and they charge me for an extra room by accident, management refused to return the money to my credit card, I am on the middle of disputing/reversing the charge through my bank.
Never going back.
Daniel
Verified Expedia guest review