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Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Photo gallery for Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Aerial view
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers

Overview of Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Bali Nusa Dua Convention Centre
8.6 out of 10 Fabulous
8.6/10 Fabulous

827 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Lot N5 Nusa Dua Tourism Complex, Nusa Dua, Bali, 80363
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and lazy river
  • Breakfast available
  • Free shopping center shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Free beach cabanas
  • Beach umbrellas
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)

Room options

About this area

What's nearby

  • In BTDC
  • Nusa Dua Beach - 18 min walk
  • Bali Collection Shopping Centre - 2 min drive
  • Tanjung Benoa - 2 min drive
  • Jimbaran Beach - 9 min drive
  • Pandawa Beach - 14 min drive
  • Melasti Beach - 25 min drive
  • Garuda Wisnu Kencana Cultural Park - 13 min drive
  • Kuta Beach - 12 min drive
  • Waterbom Bali - 12 min drive
  • Beachwalk Shopping Center - 16 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 24 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Kwee Zeen - 1 min walk
  • Sateria Beachside Restaurant - 15 min walk
  • El Patio Coffee Shop - 18 min walk
  • Manarai Beach House - 10 min walk
  • Seasonal Tastes - 11 min walk
Map

About this property

Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

At Sofitel Bali Nusa Dua Beach Resort - CHSE Certified, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be just a 5-minute drive from Nusa Dua Beach. There's plenty of fun with the 4 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Kwee Zeen, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a beach bar, and a fitness center. Fellow travelers like the pool and beach location.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 415 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Bed rails
  • Corner guards

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (25231 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • 9 holes of golf
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

So SPA has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Kwee Zeen - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Cucina - This poolside fine-dining restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Toya beach Bar and Grill - This beach seafood restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Le Bar - Overlooking the garden, this lobby lounge specializes in international cuisine and serves light fare only. Open daily.
L'oh Bar - This poolside bar specializes in international cuisine and serves lunch and light fare. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 484000 for adults and IDR 241998 for children
  • Airport shuttle service is offered for an extra charge of IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 865150.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Children age 12 and younger are not permitted in the Club Millésime Lounge from 5:30-7:30 PM.
This property’s children’s club is available to children ages 4-12.

Also known as

Bali Nusa Dua Beach
Bali Sofitel Resort
Nusa Dua Beach Resort
Sofitel Bali
Sofitel Bali Beach
Sofitel Bali Beach Resort
Sofitel Bali Nusa Dua Beach
Sofitel Bali Nusa Dua Beach Resort
Sofitel Nusa Dua Beach
Sofitel Nusa Dua Beach Resort
Sofitel Bali Resort
Sofitel Bali Nusa Dua Beach Resort
Sofitel Bali Nusa Dua Beach Resort CHSE Certified
Sofitel Bali Nusa Dua Beach Resort - CHSE Certified Hotel
Sofitel Bali Nusa Dua Beach Resort - CHSE Certified Nusa Dua

Frequently asked questions

Does Sofitel Bali Nusa Dua Beach Resort - CHSE Certified offer free cancellation for a full refund?
Yes, Sofitel Bali Nusa Dua Beach Resort - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofitel Bali Nusa Dua Beach Resort - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Bali Nusa Dua Beach Resort - CHSE Certified?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Sofitel Bali Nusa Dua Beach Resort - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sofitel Bali Nusa Dua Beach Resort - CHSE Certified?
Yes, there's free self and valet parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Sofitel Bali Nusa Dua Beach Resort - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 385000 per vehicle one-way.
What are the check-in and check-out times at Sofitel Bali Nusa Dua Beach Resort - CHSE Certified?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Sofitel Bali Nusa Dua Beach Resort - CHSE Certified and nearby?
Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Sofitel Bali Nusa Dua Beach Resort - CHSE Certified also has 3 bars, a lazy river, and a sauna, as well as a fitness center, an arcade, and a picnic area.
Are there restaurants at or near Sofitel Bali Nusa Dua Beach Resort - CHSE Certified?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Asian cuisine, and garden views.
Does Sofitel Bali Nusa Dua Beach Resort - CHSE Certified have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Sofitel Bali Nusa Dua Beach Resort - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Sofitel Bali Nusa Dua Beach Resort - CHSE Certified like?
Sofitel Bali Nusa Dua Beach Resort - CHSE Certified is located on the waterfront in BTDC, a short 16-minute walk from Tanjung Benoa and 18 minutes' walk from Nusa Dua Beach. Travelers say this hotel is in a good location.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Hermanus F, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Adrian, 3-night trip
Verified Hotels.com guest review

6/10 Good

Staff is a bit confused, however overall good stay
Cons There seems to not be a central coordiation contact. The staff appears not to talk to each other. There's been many instances. E.g my partner requested an iron twice on the phone and no one came. Had to borrow next door's. Another example, I emailed regarding my floating breakfast request, it was forwarded to a different department who confirmed it over email. Then I receive a call later in the evening asking if it's been confirmed yet. It's very strange. I also asked if something could be organised to add sliced fruits to the bath tub and had no response. They have different departments responsible for different areas but they should have one central coordinating point to keep an oversight of it all. It's all very bizarre. Buffet breakfast was pretty good, nothing amazing. The buffet dinner, the BBQ night, the meat was very dry and burnt. Quite disappointing. We ordered a car to pick us up from the airport, through the hotel. The driver was kinda pushy in terms of selling his touring services. Pros Loved the food and shisha at Manarai Bar, defs recommend. Friendly staff Was able to accommodate our request for early check in. Very convenient location just 20min from airport. Definitely would recommend. There are some issues as mentioned above but nothing that would stop me from visiting again.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel only one is sure with tub.
Hotel is beautiful and upscale. Resort style far away from the towns that are really busy (30 mins to and hour). Had a issue with the bathtub draining on its own. Also the bathtub water faucet was hard to turn on.
Andres, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Modern and exciting place to stay. Sadly a wedding over three days was noisy and restricted the quality of food and availability of restaurants
David, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Moon, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Peter, 4-night trip
Verified Expedia guest review

8/10 Very Good

Lovely room, great service. Not a far walk down to the beach. Loved the buffet breakfast so many options to choose from.
Verified Expedia guest review

10/10 Exceptional

Best in noosa dua
Excellent service quality Back area
Gaurav, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Verified Wotif guest review